Provide A Positive Customer Service Experience Jobs in Atlanta, GA

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Looking for Provide A Positive Customer Service Experience jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Provide A Positive Customer Service Experience position in the Atlanta, GA area.

Senior Auditor - SOX / Internal Controls

Company: Unum Group

Location: Atlanta, GA

Posted Jan 21, 2025

Unum offers a senior-level position specializing in Internal Controls / SOX 404 testing. The role involves conducting complex audit activities, mentoring team members, and collaborating with business partners. Key responsibilities include ensuring effective internal controls, leveraging audit knowledge, and utilizing various software tools. Unum values problem-solving, critical thinking, and strong communication skills. The position requires a relevant four-year degree, 3-7 years of work experience, and professional certification is preferred. The base salary range is $63,500.00-$120,000.00, with a comprehensive benefits package including healthcare, insurance, performance-based incentives, and a 401(k) plan.

Store Leader

Company: Apple

Location: Atlanta, GA

Posted Jan 21, 2025

Apple Retail is where the best of Apple comes together to deliver an only-at-Apple experience. The Store Leader builds and leads a team to engage and support customers in a dynamic environment, fostering a culture of inclusion and diversity.

Senior Managing Consultant, Services Business Development- Regionals/Open Banking (Open to Remote US)

Company: Mastercard

Location: Atlanta, GA

Posted Jan 21, 2025

Mastercard Services, the professional services arm of Mastercard Worldwide, is seeking a Senior Managing Consultant for Services Business Development in the Regionals/Open Banking sector. The role involves leading sales calls, new client development, and contributing to Mastercard Worldwide deal bids. The ideal candidate should have extensive experience in management consulting or relevant industry, preferably with knowledge of payment business, security solutions, and open banking capabilities. They should possess excellent verbal and written communication skills, analytical skills, and the ability to think from the customer's perspective. The role offers a competitive salary range of $161,000-$250,000 and comprehensive benefits, including health insurance, flexible spending accounts, paid leaves, 401k with a company match, and more.

Master Electrician

Company: Leidos

Location: Augusta, GA

Posted Jan 21, 2025

Leidos is seeking a Master Electrician for their National Security Sector's Cyber & Analytics Business Area. The role involves routine repairs and maintenance of facilities equipment, troubleshooting problems, and interpreting blueprints. The ideal candidate should have a Master Electrical License, active TS/SCI with Poly Level Security Clearance, and experience with redundant power systems. Leidos offers competitive benefits including Paid Time Off, 401K with a 6% company match, and Flexible Schedules. The pay range is $70,000 - $75,000 Annual + SCA Allowance.

Critical/Major Incident Manager II - Hybrid

Company: Unum Group

Location: Atlanta, GA

Posted Jan 21, 2025

Unum, a Fortune 500 company, is undergoing a digital transformation and seeks innovative IT professionals to enhance customer experience and challenge industry norms. The company offers competitive benefits and a supportive work environment. The Critical/Major Incident Manager II role involves leading incident responses, managing change, and ensuring service performance. Key requirements include ITIL certification, strong communication, and leadership skills. The position offers a salary range of $73,300.00-$150,500.00 along with comprehensive benefits.

Retail Merchandising Supervisor

Company: Staples

Location: Norcross, GA

Posted Jan 21, 2025

Staples is hiring for Merchandising & Inventory Supervisors, offering full-time hours, generous paid time off, career development, and comprehensive benefits. The role involves managing inventory, executing product activities, delivering exceptional customer service, and coaching a team. Essential skills include flexibility, team management, and ability to multitask in a fast-paced environment. Preferred experience includes key holder experience in retail.

Pharmacy Technician

Company: CVS Health

Location: Conyers, GA

Posted Jan 21, 2025

Patient Care Technician

Company: DaVita

Location: Roswell, GA

Posted Jan 21, 2025

DaVita, an Italian term for 'giving life', is recruiting a Patient Care Technician for an outpatient dialysis center in Roswell, Georgia. The role involves direct patient care, technician duties, and building relationships with patients. No dialysis experience is required, and extensive paid training is provided. The position offers career advancement opportunities through DaVita's Clinical Ladders program and tuition assistance for those interested in becoming a DaVita RN. The work is physically demanding, requiring long hours on feet, and flexibility to work mornings, evenings, weekends, and holidays.

Personal Shopper - Sam's

Company: Walmart

Location: Buford, GA

Posted Jan 21, 2025

The job involves developing and supporting membership by providing information on benefits, promoting products, processing memberships, and meeting sales goals. Safety of the facility is maintained by following safety standards and procedures. Member orders are fulfilled by reviewing, pulling items, scanning, wrapping, and palletizing them. Work assignments are completed by collaborating with team members and adapting to change. Member service is provided by acknowledging needs, assisting with purchasing decisions, and promoting company products. Competitive pay, bonuses, and various benefits are offered, including health, financial, and time-off benefits. The hourly wage range is $17.00 to $24.00, with potential premiums based on specific circumstances.

Personal Banker

Company: PNC

Location: Douglasville, GA

Posted Jan 21, 2025

PNC is seeking a Branch Sales and Service Associate to strengthen customer relationships, manage sales processes, and deliver excellent customer experiences. The role involves proactive sales conversations, identifying opportunities to improve customers' financial wellbeing, and collaborating with ecosystem partners to grow customer share of wallet.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

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