Provide A Positive Customer Service Experience Jobs in Chicago, IL

83,776 open positions · Updated daily

Looking for Provide A Positive Customer Service Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Provide A Positive Customer Service Experience position in the Chicago, IL area.

ServiceNow Database Administrator

Company: Leidos

Location: O'Fallon, IL

Posted Jan 24, 2025

The Digital Modernization Sector is offering a ServiceNow Database Administrator position for the Global Solutions Management - Operations II (GSM-O II) contract at DISA. The role involves managing and maintaining the Defense Information System Network (DISN) within the DOD Information Network (DODIN), supporting DISA's mission and transformation through innovation. The candidate must be a US citizen with a Secret clearance and Security+ certification, and be able to commute to Fort Meade, Scott AFB, Hill AFB, or San Antonio TX. Key responsibilities include designing schema, optimizing queries, securing user access, and ensuring compliance with vendor agreements. The ideal candidate should have 3+ years of Oracle and AWS database experience, 2+ years of ServiceNow support, and strong communication skills.

Maintenance Utility Technician - Entry Level

Company: Kohl's

Location: Ottawa, IL

Posted Jan 24, 2025

The job posting is for a Utility Technician role at Kohl's, working Monday through Friday from 4p to 2a. The role involves maintaining and repairing equipment and machinery, monitoring and stocking as needed, completing daily cleaning checklists, performing diagnostics, troubleshooting, and operating power equipment. Additional responsibilities include assisting with repairs, preventative maintenance, and minor projects, as well as handling tasks like painting, changing light bulbs, and removing trash. The required skills include basic mechanical aptitude. Kohl's offers a range of benefits including work-life balance, health & wellness programs, savings & retirement benefits, insurance programs, and assistance for life events. The pay range is $18.05 - $23.45.

Store Associate

Company: CVS Health

Location: South Elgin, IL

Posted Jan 24, 2025

Sodexo Intern

Company: Sodexo

Location: Deerfield, IL

Posted Jan 24, 2025

Sodexo is offering a paid internship in Healthcare Technology Management at Endeavor Health- Highland Park Hospital, IL. The 10-week program provides practical work experience, mentorship, and professional development opportunities. Interns will learn to maintain medical equipment, create a positive patient atmosphere, and gain insights into the healthcare industry. Sodexo values diversity and inclusion, offering comprehensive benefits and potential full-time opportunities post-graduation. Eligibility requires current enrollment in junior or senior year of a related college program.

Account Executive

Company: Rentokil Terminix

Location: Tinley Park, IL

Posted Jan 24, 2025

Apprentice Technician

Company: CarMax

Location: Oakbrook, IL

Posted Jan 24, 2025

MEAT/CLERK

Company: Kroger

Location: Chicago, IL

Posted Jan 24, 2025

Shift Supervisor Trainee

Company: CVS Health

Location: Chicago, IL

Posted Jan 24, 2025

Shipping Handler - 2nd Shift

Company: CVS Health

Location: Mount Prospect, IL

Posted Jan 24, 2025

CVS Health is seeking a Distribution/Dispensing Clerk for their Pharmacy Dispensing Facility. The role involves maximizing efficiency in packing areas to ensure accurate shipping of patient orders. Responsibilities include assisting pharmacists in Quality Control, assembling and packaging customer orders, preparing medication orders for shipment, and stocking supplies. The position offers career growth opportunities, with potential promotion to Certified Pharmacy Technician. The pay range is $16.00 - $28.84, and benefits include medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and more.

Frequently Asked Questions

What are typical salary ranges for Provide A Positive Customer Service Experience roles by seniority?
Entry‑level specialists typically earn $45k‑$60k; mid‑level roles range $60k‑$80k; senior positions $80k‑$110k; and director‑level roles can reach $110k‑$140k, with adjustments for location and technical stack.
What skills and certifications are required for these positions?
Core skills include proficiency with Zendesk, ServiceNow, Intercom, and Salesforce Service Cloud; understanding CSAT, NPS, and SLA metrics; data analysis in Excel or SQL; strong communication and empathy. Certifications such as Zendesk Certified Administrator, Salesforce Service Cloud Specialist, and Certified Customer Service Professional (CCSP) are highly valued.
Is remote work available for Provide A Positive Customer Service Experience roles?
Many companies offer full remote, hybrid, or on‑site options. Because customer support often requires 24/7 coverage, remote arrangements frequently include rotating shifts to serve global markets.
What career progression paths exist within this field?
Typical progression: Customer Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of Customer Experience → VP of Customer Experience. Advancement depends on mastering cross‑functional tools, process improvement, and metrics‑driven impact.
What industry trends are shaping Provide A Positive Customer Service Experience?
Trends include AI‑driven chatbots and predictive churn analytics, integration of customer journey platforms, emphasis on self‑service knowledge bases, and real‑time sentiment dashboards. Companies are investing in proactive support and customer success to differentiate in competitive markets.

Related Pages