Provide A Positive Customer Service Experience Jobs in New York City, NY

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Looking for Provide A Positive Customer Service Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Provide A Positive Customer Service Experience position in the New York City, NY area.

Porter

Company: Related

Location: New York, NY

Posted Oct 04, 2025

Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching…

Senior Lead AI Engineer

Company: Capital One

Location: New York, NY

Posted Oct 04, 2025

We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary…

Associate Data Science Analyst

Company: NYU Langone Health

Location: New York, NY

Posted Oct 04, 2025

Demonstrated skills in design and implementation of complex AI models. Familiarity with data driven modeling (including gathering and cleaning data, exploratory…

Janitorial Cleaner

Company: ABM Industries

Location: Culver City, CA

Posted Oct 04, 2025

We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

Commercial Construction Carpenter

Company: Boise Transport Services LLC

Location: Missouri City, TX

Posted Oct 04, 2025

Read blueprints and technical drawings to ensure accurate construction. Operate hand and power tools safely and efficiently.

Lead Machine Learning Engineer (Enterprise Platforms Technology)

Company: Capital One

Location: New York, NY

Posted Oct 04, 2025

Master's or doctoral degree in computer science, electrical engineering, mathematics, or a similar field. You’ll participate in the detailed technical design,…

Custodian

Company: Brooklyn Navy Yard Development Corp

Location: Brooklyn, NY

Posted Oct 04, 2025

Valid driver’s license required. Drive vans, industrial trucks, or other vehicles as needed. Notify managers concerning the need for major repairs or additions…

Lead AI Engineer (AI Foundations, LLM Core)

Company: Capital One

Location: New York, NY

Posted Oct 04, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Senior AI Engineer (AI Foundations, LLM Core)

Company: Capital One

Location: New York, NY

Posted Oct 04, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

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