Provide A Positive Customer Service Experience Jobs in New York City, NY

Positions 1,763,998 Updated daily

Looking for Provide A Positive Customer Service Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Provide A Positive Customer Service Experience position in the New York City, NY area.

Industry Consultant-Telecommunications

Company: IBM

Location: New Delhi, IN

Posted Dec 11, 2025

This text describes a senior consulting role at IBM with opportunities for professional growth, technical expertise in ETRM systems, and leadership responsibilities. It emphasizes collaboration with clients, strategic solution leadership, and team management within IBM's global delivery centers.

Application Developer - Experience Fullstack

Company: IBM

Location: NO City, BR

Posted Dec 11, 2025

This text describes a career opportunity in IBM Consulting focusing on hybrid cloud and AI innovation, requiring technical expertise in Java, Spring Boot, and cloud technologies. It emphasizes collaboration, technical skills, and agile methodologies for client solutions.

API Security Analyst

Company: IBM

Location: Taguig City, PH

Posted Dec 11, 2025

This job posting seeks a Junior API Security Consultant with experience in API development/security, vulnerability assessments, and secure coding practices. Responsibilities include testing, documentation, and integration of security controls. Required skills involve RESTful APIs, SAST tools, and DevSecOps concepts, with preferred certifications like API Security Fundamentals.

Application Consultant-DevOps - OpenText APM Developer

Company: IBM

Location: NO City, BR

Posted Dec 11, 2025

The text describes a job role in IBM Consulting requiring expertise in OpenText APM, VuGen scripting, and cloud technologies. It outlines responsibilities like performance testing, monitoring, and collaboration with teams, while specifying technical requirements and preferred skills in observability tools and cloud ecosystems.

Application Developer-Commerce Transformation (Magento)

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 10, 2025

This text describes a career in IBM Consulting, emphasizing global client collaboration, innovation in hybrid cloud and AI, and technical expertise. It outlines role responsibilities requiring coding skills, cloud architecture knowledge, and DevOps experience, while highlighting the impact of strategic partnerships and technology platforms.

Procure to Pay Delivery Manager (Naga)

Company: IBM

Location: Naga City, PH

Posted Dec 11, 2025

The Procure to Pay P2P Operations Lead role involves managing procurement processes, leading teams, ensuring compliance, and optimizing workflows. It requires a bachelor's degree, leadership experience, and expertise in financial operations.

Contact Center Fresh Graduates

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 12, 2025

The text describes a customer service role at IBM Consulting, emphasizing hybrid cloud and AI technologies, professional development opportunities, and responsibilities including handling customer inquiries, resolving issues, and maintaining compliance. It outlines required skills, work environment, and training expectations.

Application Developer - Experience Fullstack

Company: IBM

Location: NO City, BR

Posted Dec 11, 2025

The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients and technical expertise. It outlines responsibilities involving full-stack development, DevOps practices, and cloud technologies, while highlighting required skills in languages like Golang, Python, and tools such as Kubernetes and Kafka.

Jovem aprendiz (Belém)

Company: IBM

Location: NO City, BR

Posted Dec 12, 2025

IBM's Jovem Aprendiz program offers young people career opportunities, skill development, and inclusion. It targets students and recent graduates with specific age and socioeconomic criteria, aiming to foster growth and address societal challenges.

Quality Engineer-Data

Company: IBM

Location: New Delhi, IN

Posted Dec 10, 2025

This role involves working in IBM Consulting Delivery Centers to provide technical expertise to public and private sector clients. Responsibilities include teamwork, training in technical topics, and communication skills. Requirements include a bachelor's degree, SQL proficiency, Azure Databricks experience, and strong stakeholder management.

Senior Infrastructure Security Engineer

Company: GitLab

Location: Australia,EMEA,Japan,New Zealand

Posted Dec 11, 2025

This role involves leading infrastructure security initiatives, designing security solutions, and collaborating across teams to ensure secure cloud infrastructure. The position requires technical leadership, cross-functional collaboration, and expertise in cloud security frameworks while driving pragmatic security capabilities for global operations.

Curador Júnior

Company: IBM

Location: NO City, BR

Posted Dec 10, 2025

This job description outlines a role focused on developing and maintaining virtual assistants through platforms like IBM Watsonx Assistant and Dialogflow. Responsibilities include analyzing conversations, gathering requirements, modeling intents, testing flows, and collaborating on documentation. Required skills involve Python, Git, and familiarity with NLP and AI technologies.

Frequently Asked Questions

What are typical salary ranges for Provide A Positive Customer Service Experience roles by seniority?
Entry‑level specialists typically earn $45k‑$60k; mid‑level roles range $60k‑$80k; senior positions $80k‑$110k; and director‑level roles can reach $110k‑$140k, with adjustments for location and technical stack.
What skills and certifications are required for these positions?
Core skills include proficiency with Zendesk, ServiceNow, Intercom, and Salesforce Service Cloud; understanding CSAT, NPS, and SLA metrics; data analysis in Excel or SQL; strong communication and empathy. Certifications such as Zendesk Certified Administrator, Salesforce Service Cloud Specialist, and Certified Customer Service Professional (CCSP) are highly valued.
Is remote work available for Provide A Positive Customer Service Experience roles?
Many companies offer full remote, hybrid, or on‑site options. Because customer support often requires 24/7 coverage, remote arrangements frequently include rotating shifts to serve global markets.
What career progression paths exist within this field?
Typical progression: Customer Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of Customer Experience → VP of Customer Experience. Advancement depends on mastering cross‑functional tools, process improvement, and metrics‑driven impact.
What industry trends are shaping Provide A Positive Customer Service Experience?
Trends include AI‑driven chatbots and predictive churn analytics, integration of customer journey platforms, emphasis on self‑service knowledge bases, and real‑time sentiment dashboards. Companies are investing in proactive support and customer success to differentiate in competitive markets.

Related Pages

© 2026 Job Transparency. All rights reserved.