Provide A Positive Customer Service Experience Jobs in Remote

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Looking for Provide A Positive Customer Service Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Provide A Positive Customer Service Experience position in the Remote area.

Optimization Scientist

Company: Red Cell Partners

Location: Remote

Posted Nov 14, 2025

DEFCON AI is seeking a Senior Optimization Analyst with advanced degrees and extensive experience in optimization, data science, and programming. The role involves conducting cutting-edge analytics in a collaborative environment with leadership access. Benefits include comprehensive health care, paid parental leave, unlimited PTO, professional development, and remote work options.

Vice President & Head of Product

Company: Gravie

Location: Remote

Posted Nov 14, 2025

Gravie is a company that aims to improve healthcare purchasing and access through innovative consumer-centric health benefit solutions. They are seeking a Vice President and Head of Product for their level-funded solution, who will lead the vision, strategy, and execution of the product roadmap. The ideal candidate should have 10+ years of product management experience, including 5+ years in leadership roles, and a deep understanding of healthcare and health insurance.

Senior Software Development Engineer (C#) - Core Integrations Team

Company: Access Softek

Location: Remote

Posted Nov 14, 2025

Access Softek is seeking a Senior Software Development Engineer passionate about building services that make people's financial lives easier. The role involves designing, implementing, and supporting backend services and APIs, contributing to the main backend service, inspecting and refactoring existing solutions, creating automated tests, and participating in deployment sessions. The company values developers who complete work on time, are self-motivated, proactive, polite, and work well in a team. They offer a remote-friendly role, flexible working hours, experienced development teams, long-term employment, competitive salary, paid vacation and days off, paid sick leave, internal medical insurance, mental health coverage, compensation for training and education, community of practice, provision of computer equipment, internet compensation, and other benefits.

Exploration Geologist

Company: KoBold Metals

Location: Remote

Posted Nov 14, 2025

KoBold Metals is a leading mineral exploration company that uses AI models and novel sensors to guide exploration programs. They have made significant discoveries with less capital than the industry average and have a portfolio of over 60 projects with potential for high-quality discoveries. The company is privately held and has investors from various sectors.

Sr. Fullstack Engineer II

Company: Khan Academy

Location: Remote

Posted Nov 14, 2025

Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer high-quality learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. The company values diversity, equity, inclusion, and belonging, and strives to build a strong team with diverse backgrounds and experiences. They are looking for a Senior Fullstack Engineer II to work on product teams focused on providing equitable solutions to under-resourced communities of students and teachers, with a focus on building tools for teachers and integrating state-of-the-art learning science into their product.

Senior Staff Machine Learning Engineer - Ads Targeting

Company: Reddit

Location: Remote

Posted Nov 14, 2025

Reddit is evolving its mission to bring community belonging and empowerment to everyone. The company is focused on providing a delightful and relevant experience to users, including in its Ads products. The year ahead is described as busy, with a focus on building best-in-class products for users and advertisers. The job posting also outlines the responsibilities and qualifications for a senior staff machine learning engineer role in the Ads Targeting Quality team.

Product Marketing Manager - Emerging Products

Company: Figma

Location: Remote

Posted Nov 14, 2025

Figma is seeking a fullstack Product Marketing Manager to support their emerging products. The role involves partnering with product, sales, design, and marketing teams to develop go-to-market strategies, launch products, and drive adoption. The ideal candidate should have 6+ years of product marketing experience, be able to manage stakeholders at all levels, and have a track record of managing cross-functional initiatives from ideation to execution and measurement.

Senior Data Engineer

Company: Recharge

Location: Remote

Posted Nov 14, 2025

This job posting outlines a Senior Data Engineer role at Recharge, emphasizing responsibilities like building data pipelines, ensuring data quality, and collaborating with cross-functional teams. It highlights required experience with data platforms and tools, along with compensation details in the US and Canada.

Principal - Leadership Development Manager

Company: Twilio

Location: Remote

Posted Nov 14, 2025

The job posting is for a Principal Leadership Development Manager at Twilio. The role involves designing and delivering leadership development programs for global leaders, acting as a strategic advisor, and managing vendor partnerships. The position requires a bachelor's degree, 10+ years of experience in digital learning, and strong data fluency. The role is remote and based in Ireland or the UK.

Senior Exploration Geologist

Company: KoBold Metals

Location: Remote

Posted Nov 14, 2025

KoBold Metals is a leading mineral exploration company that uses AI models and novel sensors to guide exploration programs. They have made significant discoveries with less capital than the industry average. The company is seeking a Senior Exploration Geologist to lead evaluations of potential properties, generate targets, and design field programs. The ideal candidate will have strong technical knowledge, excellent analytical skills, and experience in the mineral exploration industry.

Omnichannel Outbound Lead

Company: Trafilea

Location: Remote

Posted Nov 14, 2025

Trafilea is a tech-driven platform with global reach and significant revenue, seeking an Outbound Omnichannel Lead to optimize logistics and scale brands. The role involves managing international operations, automation, and collaboration with teams, offering remote work and competitive benefits.

Software Engineer Fullstack

Company: Trafilea

Location: Remote

Posted Nov 14, 2025

Trafilea is a consumer tech platform that uses AI to help brands grow. They have over $1B in revenue, 12M customers, and 500+ talents across 19 countries. Trafilea builds and scales their own DTC brands while helping ambitious talent grow. They are looking for a fullstack software engineer to develop scalable technology solutions.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

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