Provide A Positive Customer Service Experience Jobs in USA

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Looking for Provide A Positive Customer Service Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Provide A Positive Customer Service Experience position in the USA area.

Sr. Product Designer - AI Orchestration

Company: Zapier

Location: USA

Posted Nov 27, 2025

Zapier is seeking a Senior Product Designer to work on their AI Tasks team, focusing on making AI capabilities approachable and trustworthy. The role involves designing tools for human-in-the-loop and AI by Zapier, with a focus on enterprise AI governance, citizen development models, and organizational transformation. The ideal candidate will have 7+ years of experience designing for enterprises, platform thinking, and experience with AI-powered features.

Senior Platform Manager - Trust and Safety

Company: Airbnb

Location: USA

Posted Nov 27, 2025

The text describes Airbnb's Trust & Safety team, which focuses on building trust and safety for guests and hosts through identity verification, community standards, and machine learning models to detect risk. The role of a Product Manager in this team involves identifying customer pain points, defining product strategy, leading cross-functional teams, and balancing business goals with regulatory requirements.

Lead Security Server Engineer

Company: Scopely

Location: USA

Posted Nov 27, 2025

Scopely seeks a Lead Security Server Engineer for a AAA game project, offering competitive salaries, benefits, and opportunities to contribute to secure backend systems. The role emphasizes player safety, technical excellence, and collaboration with a global team of game developers.

Senior Software Engineer - Rust - Onchain

Company: Kraken

Location: USA

Posted Nov 27, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium products, prioritize security, education, and client support, and seek talented engineers to build high-quality enhancements and bring new on-chain utility to Kraken.

Senior Project Manager - IT

Company: TerrAscend

Location: USA

Posted Nov 27, 2025

TerrAscend is a cannabis company that focuses on growing possibility through cultivating top-tier flower, supporting patients with trusted therapies, and crafting premium products for adult use. The Senior Project Manager IT role involves driving cross-functional strategic technology initiatives, managing a portfolio of complex initiatives, and partnering with business stakeholders to develop software product roadmaps. The company offers comprehensive benefits and emphasizes equal employment opportunities.

(S)VP of Product

Company: Buildout

Location: USA

Posted Nov 27, 2025

Buildout is a family of CRE software products that help brokers find, win, and transact properties to maximize their deal efforts. The company is seeking a Senior Vice President of Product to drive innovation and development of their established products, with a focus on AI and exceptional user experience. The ideal candidate will have a deep understanding of commercial real estate and workflow automation, a proven track record in product and design management, and the ability to lead cross-functional teams in a fast-paced environment.

Staff Software Engineer - Performance

Company: Airbnb

Location: USA

Posted Nov 27, 2025

The Infrastructure Performance team at Airbnb focuses on optimizing performance across the fleet and backend stack. They work on various infrastructure systems, engage with cross-functional partners, evaluate hardware offerings, and modernize the software stack. The team is responsible for performance observability, load testing, and minimizing latency for customers. They seek experienced engineers with expertise in performance optimization, software tuning, and cloud infrastructure.

Summer Intern - Real World Data Curation

Company: labcorp

Location: USA

Posted Nov 27, 2025

Labcorp is a global company with nearly 70,000 employees across 100 countries, harnessing science to change lives. They offer a 12-week paid internship program for motivated students to gain real-world experience in healthcare innovation. The Oncology Data Hub Internship provides hands-on experience in data analysis within the oncology field, with opportunities to collaborate with teams, attend workshops, and present findings to senior leadership.

Producer - Event Technology

Company: HubSpot

Location: USA

Posted Nov 27, 2025

HubSpot is seeking an Event Technology Producer to lead the implementation and maintenance of event technology across their portfolio. The role involves end-to-end execution of event tech solutions, managing vendor relationships, collaborating with cross-functional teams, and providing customer support. The ideal candidate should have strong technical problem-solving skills, experience with event technology tools, and the ability to manage projects effectively.

Senior Lead - Acquisition Growth Campaigns

Company: Dropbox

Location: USA

Posted Nov 27, 2025

The role of Senior Lead of Acquisition Growth Campaigns at Dropbox involves driving the marketing-led acquisition strategy for both product-led and sales-led motions. The responsibilities include owning the end-to-end campaign acquisition strategy, leading a cross-functional growth experimentation engine, defining the early-journey customer architecture, setting the acquisition performance framework, translating experiment learnings into scalable growth programs, driving cross-functional alignment, and championing the use of AI in acquisition workflows. The requirements include 10+ years of experience in growth demand generation or acquisition marketing within B2B SaaS, demonstrated ability to lead acquisition strategy and drive alignment across cross-functional teams, deep understanding of funnel dynamics and growth experimentation methodology, and strong analytical skills. Preferred qualifications include experience scaling acquisition programs in high-growth SaaS environments, proficiency in experimentation and automation platforms, strong understanding of paid media strategy, exposure to AI-driven personalization, and a strategic marketing-analytics background.

Technology Account Lead - Financial Services

Company: Guidehouse

Location: USA

Posted Nov 27, 2025

Guidehouse is seeking a highly motivated and talented leader to deliver large-scale IT transformation projects for the IRS and Treasury. The role involves designing and presenting client solutions, leading the practice, building networks, identifying key issues, shaping and delivering projects, managing engagement financials, and growing the team. The ideal candidate should have at least 10 years of experience in designing, implementing, and supporting complex business processes and technical components for the IRS and Treasury, as well as experience in leading teams and managing engagements.

EDC Developer / Programmer

Company: Celerion

Location: USA

Posted Nov 27, 2025

Celerion is seeking a full-time remote Electronic Data Capture (EDC) Database Developer Clinical Programmer to join their Clinical Data Sciences team. The role involves administering EDC databases, building and maintaining electronic case report forms, and providing expert guidance on study setup and maintenance. The ideal candidate should have a bachelor's degree in a related field, 3 years of clinical data management experience, and proficiency in SQL and EDC systems like Veeva CDMS.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

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