Provide A Positive Customer Service Experience Jobs in USA

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Looking for Provide A Positive Customer Service Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Provide A Positive Customer Service Experience position in the USA area.

Engineering Manager - AI

Company: Lattice

Location: USA

Posted Jan 20, 2025

Lattice's Engineering team is dedicated to building cutting-edge AI solutions, emphasizing collaboration, innovation, and technical growth. The role of a Manager involves translating company strategy into actionable goals, managing a team of engineers, driving business decisions, and leading the design and development of AI solutions. The ideal candidate should have 8+ years of software engineering experience, proven ability to inspire and develop high-performing teams, and hands-on experience with AIML solutions, particularly LLMs. Proficiency in Python, AIML frameworks, cloud platforms, and AIOps tools is required. The estimated annual salary is between $187,500 and $234,500, with additional benefits including medical, dental, vision insurance, life AD&D and disability insurance, and more.

Inside Sales Associate - M&M Carnot

Company: Johnson Controls

Location: USA

Posted Jan 20, 2025

Johnson Controls is seeking an Inside Sales Associate to provide sales support, including quotations, order write-ups, and customer service. The ideal candidate will have a degree in mechanical, electrical, or chemical engineering, and at least one year of sales support experience. Proficiency in Microsoft Suite and Salesforce is preferred. The role involves working with MampM Carnot Refrigeration Systems and supporting a winning team that enables employees to build their best future.

Staff Software Engineer

Company: FreeWill

Location: USA

Posted Jan 21, 2025

FreeWill is seeking an experienced Staff Software Engineer to join their mission-driven team. The role involves defining the architectural direction of engineering efforts, leading projects, mentoring engineers, and staying updated with modern web tooling. The company offers a competitive salary, stock options, and comprehensive benefits. The hiring process includes a recruiter screen, hiring manager interview, coding screen, and super day interviews. FreeWill values diversity and is committed to creating an inclusive workplace.

Senior Transmission Line Engineer

Company: Leidos

Location: USA

Posted Jan 20, 2025

Leidos is seeking a Senior Transmission Line Engineer to work remotely or in a hybrid capacity. The successful candidate will design electric transmission line projects for high-voltage and extra-high-voltage systems for major utilities. They will apply various standards in engineering and design, perform analyses, prepare documents, and work with a multi-person team. The ideal candidate should have a Bachelor's degree in Civil Engineering, at least six years of relevant experience, and knowledge of NESC, ACI, AISC, and ASCE code requirements. They should also have leadership experience and be able to communicate effectively with clients and project teams.

Senior Actuarial Analyst

Company: Amerihealth Caritas

Location: USA

Posted Jan 20, 2025

AmeriHealth Caritas is a mission-driven organization seeking talented individuals to join their team. The Senior Actuarial Analyst will support Exchange pricing activities, develop analyses for cost trends, and participate in strategic discussions. The company values diversity, equity, and inclusion, offering comprehensive benefits and a supportive work environment.

Java AWS Full Stack Developer

Company: CGI Group, Inc.

Location: USA

Posted Jan 20, 2025

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Sr. Internal Audit Manager

Company: Johnson Controls

Location: USA

Posted Jan 20, 2025

The job posting is for a Senior Internal Audit Manager position. The role involves planning, supervising, and executing field audits, co-leading the SOX PMO, evaluating internal controls, and managing specific internal projects. The ideal candidate should have a degree in Accounting or a related field, advanced degrees in business and management, and professional certifications such as CPA, CIA, CMA, or CISA. Minimum 8 years of auditing experience is required, with progressive levels of responsibility in public accounting or industry. Experience auditing in other countries, particularly in Europe, Latin America, and Asia Pacific, is desirable.

Sr. Engagement Manager

Company: ScienceLogic

Location: USA

Posted Jan 21, 2025

ScienceLogic is a company leading the charge towards autonomous enterprises, utilizing automation and generative AI to revolutionize IT operations. They aim to accelerate digital transformation, unlocking innovation, efficiency, and scalability for businesses. The Customer Experience team, composed of highly intelligent engineers and engagement managers, delivers cutting-edge technology solutions for hybrid cloud network monitoring. As a Senior Engagement Manager, you will manage key internal and external initiatives, implement new projects, and provide weekly/monthly/quarterly updates to customers and internal executive teams. The role requires a bachelor's degree in computer science/engineering, proven experience in managing enterprise-level network management or application performance products, and strong project management skills. Benefits include a remote-first culture, comprehensive medical plans, 401k plan, flexible paid time off, and more.

Staff Smart Contract Engineer

Company: Avara

Location: USA

Posted Jan 21, 2025

Avara, a company building innovative blockchain products, is seeking a Staff smart contract engineer. The role involves designing, implementing, and deploying smart contracts on Ethereum and other EVM-based networks. The ideal candidate should have a strong passion for web3 technology, deep understanding of smart contract development, and experience with DeFi protocols. Avara values diversity and fosters a collaborative culture, welcoming individuals from all backgrounds.

Senior Data Engineer

Company: Spokeo

Location: USA

Posted Jan 21, 2025

Spokeo, a people search engine founded in 2006, is seeking a Senior Data Engineer to develop, optimize, and improve data systems. The role involves working with infrastructure built in AWS, including Airflow, PySpark, EMR, S3, and DynamoDB. The ideal candidate should have 7+ years of development experience in data engineering, proven experience with large datasets, and expertise in Python, Spark, and PySpark. Spokeo offers competitive benefits and a remote-first work environment.

Director Network Pricing

Company: Amerihealth Caritas

Location: USA

Posted Jan 20, 2025

AmeriHealth Caritas is a mission-driven organization seeking talented individuals to join their team. The Director of Network Pricing will lead change in implementing a data-driven approach to payment and contract modeling for provider negotiations. The role requires a Masters degree, 5 years of Project Management experience, and 7 years of Analytics experience. AmeriHealth Caritas values diversity, equity, and inclusion, offering comprehensive benefits and flexible work solutions.

Director - Content

Company: Black & White Zebra

Location: USA

Posted Jan 21, 2025

Black and White Zebra, a rapidly growing independent media tech company, is seeking a Director of Content to lead their Organic Growth Team. The ideal candidate will have 7+ years of experience leading and mentoring large content teams, with a proven track record in content management and organic growth strategies. They should possess a deep understanding of SEO and content performance, and be adept at data-driven decision-making. The role involves delivering high-performing organic content, maintaining and maximizing content performance, and leading and coaching a high-performing team. Success will be measured by team output, organic traffic, and ad revenue. The position offers a competitive salary range of $150000 to $200000 CAD, and is available as a 100% remote or hybrid role based in Vancouver, Canada.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

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