Provide A Positive Customer Service Experience Jobs

1,889,638 open positions · Updated daily

Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.

Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.

Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.

Software Python Engineer (GPU Cloud)

Company: Gcore

Location: Poland,Serbia,Lithuania,Georgia,Cyprus

Posted Dec 17, 2025

Gcore is a global leader in cloud and edge infrastructure, offering opportunities to work on AI and security solutions with competitive benefits and a collaborative environment.

Financial Analyst FP&A

Company: VSP Vision

Location: USA

Posted Dec 17, 2025

The text describes a financial analyst role requiring skills in accounting, budgeting, and data analysis. It outlines job responsibilities, qualifications, and compensation details while mentioning employment policies and benefits.

2026 Digital Organizers

Company: Empower Project

Location: USA

Posted Dec 17, 2025

Empower Project's digital organizing tools have proven highly effective, boosting voter turnout significantly. The company is expanding rapidly, seeking Digital Organizers to support their growth and community mobilization efforts.

Member of Technical Staff Atlas

Company: Anchorage Digital

Location: United States

Posted Dec 17, 2025

Anchorage Digital promotes itself as a leading crypto platform for institutions, emphasizing innovation, security, and growth opportunities. The company highlights its mission to improve digital asset liquidity and reduce counterparty risk while fostering a collaborative, inclusive workplace culture.

Integrated Payments Lead

Company: Blackbaud

Location: USA

Posted Dec 17, 2025

This job description outlines the responsibilities of an Integrated Payments Lead, including driving adoption of payment solutions, collaborating cross-functionally, and contributing to product evolution. It details required qualifications and highlights Blackbaud's remote-first work culture and commitment to diversity.

Senior Security Engineer

Company: Loft Orbital Solutions

Location: Golden, CO or San Francisco

Posted Dec 17, 2025

Loft Orbital is revolutionizing space access with reliable satellites and end-to-end mission solutions. The Senior Security Engineer role emphasizes DevSecOps, automation, and security maturity while offering competitive benefits, global collaboration, and opportunities to contribute to space missions.

Data Software Solution Architect

Company: Guidehouse

Location: USA

Posted Dec 17, 2025

This job posting describes a Data Software Solution Architecture Engineer role in the IT ArchitectureCloud field with up to 10% travel required. The position involves designing scalable software solutions for biopharma clients, collaborating with cross-functional teams, and ensuring compliance with industry standards. Key responsibilities include cloud platform integration, microservices architecture, and DevOps practices. The role requires a bachelor's degree, 5+ years of experience, and expertise in cloud technologies. The company offers competitive compensation, a comprehensive benefits package, and career development opportunities.

VP - Strategic Planning (Pharma Agency Experience Required)

Company: EVERSANA

Location: USA

Posted Dec 17, 2025

EVERSANA INTOUCH® is a global marketing agency focused on improving patient lives through innovative solutions. They emphasize diversity, inclusion, and strategic planning, offering competitive salaries and a collaborative work environment.

Customer Success Team Manager | B2C

Company: Docplanner

Location: Brazil

Posted Dec 17, 2025

Doctoralia, a global healthcare platform, seeks a Customer Success Team Manager to lead a high-performance team. The role involves strategic leadership, cross-functional collaboration, and driving customer satisfaction. The company offers competitive benefits, including remote work options, comprehensive insurance, and stock options.

2026 Mobilizer Recruitment & Support Staff

Company: Empower Project

Location: USA

Posted Dec 17, 2025

Empower Project is seeking a Mobilizer Payment Processing & Support Staff for a full-time remote role from February 2026 to November 2026. The position involves managing payment discrepancies, training associates, and supporting relational organizing programs that have demonstrated significant success in boosting voter turnout. The role offers a salary of $4750/month, health insurance, and opportunities to work with impactful initiatives focused on expanding electoral participation through innovative technology.

Data Engineer - Life Sciences Technology Solutions

Company: Guidehouse

Location: USA

Posted Dec 17, 2025

This job posting seeks a Data Engineer in Life Sciences with experience in data pipelines and cloud technologies. The role involves designing systems for biopharma clients, with a competitive salary range of $113k-$188k and comprehensive benefits including medical insurance, retirement plans, and professional development opportunities.

Full Stack Developer - Life Sciences Technology Solutions

Company: Guidehouse

Location: USA

Posted Dec 17, 2025

This job posting outlines a Full Stack Developer role in Life Sciences Technology Solutions, emphasizing responsibilities like designing web applications, collaborating with data engineers, and delivering secure frontend interfaces. It details required skills, benefits including competitive compensation and a comprehensive rewards package, and highlights a supportive workplace environment.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

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