Provide A Positive Customer Service Experience Jobs

1,889,638 open positions · Updated daily

Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.

Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.

Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.

Campaign Manager

Company: inPowered

Location: USA

Posted Dec 16, 2025

This job description outlines the role of an Ad Operations Manager, requiring expertise in digital advertising operations, ad tech platforms, and campaign optimization. Responsibilities include campaign management, ad tech platform management, quality assurance, and reporting. The position demands a bachelor's degree, 3+ years of experience in ad operations, proficiency in tools like Excel and DSPs, and knowledge of ad verification solutions and project management applications.

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Company: Cyderes

Location: City Name Here

Posted Dec 16, 2025

The text is a job description requiring applicants to mention 'SUPURB' and a specific tag to demonstrate they read the post. It explains a beta feature to filter spam applicants by searching for these keywords.

Data Engineer - Data Platform

Company: Kraken

Location: Remote

Posted Dec 16, 2025

Kraken promotes a mission-driven culture focused on crypto innovation and global adoption. They seek skilled Data Engineers to build scalable data systems, emphasizing security, education, and client support. The company values diversity and equal opportunity, encouraging passionate candidates to apply.

Senior Manager - Developer Advocacy

Company: GitLab

Location: Remote

Posted Dec 16, 2025

This role as Senior Manager Developer Advocacy at GitLab combines team leadership with technical advocacy, focusing on creating content, engaging communities, and shaping product strategy. The position emphasizes driving adoption through technical content, deepening community engagement, and influencing product direction with a global team.

Paid Search Manager

Company: Hostaway

Location: North America

Posted Dec 16, 2025

This job posting highlights Hostaway's growth opportunities, remote work flexibility, competitive compensation, equity options, and a dynamic work environment. The role offers significant impact in a fast-growing SaaS company with benefits like professional development and global team collaboration.

HR Delivery Mananger

Company: IBM

Location: HORTOLANDIA, BR

Posted Dec 16, 2025

This text describes a role in IBM Consulting emphasizing long-term client relationships, innovation, and career growth. It highlights responsibilities in payroll management, team leadership, compliance, and digital transformation, while showcasing the company's focus on strategic partnerships and impactful solutions.

Senior Contract Support Specialist

Company: Blue Water Thinking

Location: USA

Posted Dec 16, 2025

Blue Water Thinking emphasizes values like integrity and customer service, supporting federal clients with innovative solutions. They seek Senior Contract Support Specialists for acquisition roles, highlighting teamwork and mission-driven goals.

Security Consultant - SIEM L3

Company: IBM

Location: Mumbai, IN

Posted Dec 16, 2025

This text describes a career in IBM Consulting focused on cybersecurity roles with opportunities to work on hybrid cloud and AI initiatives, requiring technical expertise in platforms like XSOAR, XDR, and XSIAM. It emphasizes career growth, innovation, and collaboration with global clients.

Category Manager (Strategic Sourcing)

Company: IBM

Location: BUDAPEST, HU

Posted Dec 16, 2025

IBM is seeking a strategic sourcing professional with experience to support client initiatives, requiring skills in procurement strategies, stakeholder management, and negotiation. The role involves managing procurement projects, analyzing data, and maintaining supplier relationships, with qualifications including education and language proficiency.

Current openings

Company: BitMEX

Location: Remote

Posted Dec 16, 2025

BitMEX is highlighted as a leading cryptocurrency derivatives platform emphasizing innovation, liquidity, and security. The text promotes its advanced peer-to-peer trading capabilities and impact on the crypto ecosystem, while also mentioning a job opportunity with specific application requirements.

Senior Software Engineer, Cloud Platform Services

Company: IBM

Location: BANGALORE, IN

Posted Dec 16, 2025

IBM Software offers innovative cloud solutions with opportunities for growth. The role involves leading cloud platform services, collaborating on best practices, and contributing to global initiatives.

Vice President Customer Support

Company: Vultr

Location: Remote

Posted Dec 16, 2025

Vultr is a leading cloud infrastructure company with global reach, offering scalable solutions and robust employee benefits.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

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