Provide A Positive Customer Service Experience Jobs
1,891,078 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
SAP ACM Consultant / COL.
Company: IBM
Location: Bogota, CO
Posted Dec 12, 2025
The text describes a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and leveraging IBM's technology platforms to drive client impact. It outlines role responsibilities and requirements for technical expertise.
Application Developer-AWS Cloud FullStack
Company: IBM
Location: Gurgaon, IN
Posted Dec 12, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, technical expertise in hybrid cloud and AI solutions, and opportunities to drive innovation through strategic partnerships and technology platforms. It outlines role responsibilities, required skills, and career growth potential.
Software Developer - COBOL to Java Conversion
Company: IBM
Location: Multiple Cities
Posted Dec 12, 2025
This job description outlines a role as an IBM Application Architect focused on transforming businesses through hybrid cloud and AI solutions. The position involves technical leadership, project scoping, and modernizing legacy applications using IBM platforms. Required skills include Java development, cloud technologies, and CI/CD practices, with opportunities for impactful client collaboration.
Junior IBM Cloud Kubernetes Platform Engineer
Company: IBM
Location: BUDAPEST, HU
Posted Dec 12, 2025
The text highlights IBM Cloud's growth in Kubernetes and OpenShift platforms, emphasizing opportunities for skilled developers to contribute to a globally impactful platform. It outlines role requirements, collaboration with teams, and the importance of technical expertise in containerization, networking, and automation tools.
Technical Support Representative-Hybrid Cloud Services
Company: IBM
Location: Kaohsiung, TW
Posted Dec 12, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, problem-solving through ITSM tools, and opportunities for long-term growth. It highlights a supportive culture with emphasis on curiosity and creative solutions.
Site Reliability Engineer
Company: IBM
Location: Krakow, PL
Posted Dec 12, 2025
This job description highlights opportunities for growth in IBM's cloud-native software solutions, emphasizing collaboration, innovation, and global career development. The role involves maintaining high-availability systems, working in agile environments, and collaborating with development teams to ensure product reliability.
Managing SuccessFactors Consultant - Learning
Company: IBM
Location: Multiple Cities
Posted Dec 12, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, opportunities for growth, and impactful work in hybrid cloud and AI. It highlights leadership roles, technical expertise in SAP, and a supportive culture focused on innovation and professional development.
Contact Center Fresh Graduates
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 12, 2025
The text describes a customer service role at IBM Consulting, emphasizing hybrid cloud and AI technologies, professional development opportunities, and responsibilities including handling customer inquiries, resolving issues, and maintaining compliance. It outlines required skills, work environment, and training expectations.
Application Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 12, 2025
This job description highlights opportunities in IBM Consulting, emphasizing collaboration with global clients, career growth, and innovative projects in hybrid cloud and AI. It outlines responsibilities across various industries and required technical skills, presenting a professional and forward-looking role.
Application Developer-Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 12, 2025
This job description highlights a Software Developer role at IBM Consulting, focusing on hybrid cloud and AI solutions. Responsibilities include feature development, stakeholder collaboration, and continuous learning. Required skills involve Java, React, and cloud technologies like AWS.
Remote Technical Support
Company: IBM
Location: Multiple Cities
Posted Dec 12, 2025
The text describes a role at IBM emphasizing technical support, collaboration, and problem-solving, highlighting both responsibilities and required skills. It presents the position as challenging yet impactful, with a focus on innovation and customer service.
QA Test Developer Intern
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 12, 2025
The text highlights IBM's innovative opportunities in AI-powered cloud-native solutions, quantum revolution, and hardware development. It emphasizes team collaboration, growth, and cutting-edge technology, portraying a positive and forward-thinking work environment.