Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Cloud Platform Software Engineer - OpenRAG / Opensearch
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
This job posting highlights IBM's innovative AI-powered cloud-native solutions and opportunities for career growth. The role involves developing scalable systems for Open Search, working in a collaborative environment, and contributing to cutting-edge technology projects.
Application Developer - Cloud FullStack (f/m/x)
Company: IBM
Location: WIEN, AT
Posted Dec 09, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, professional growth opportunities, and competitive benefits like flexible working hours and a modern work environment.
Power Systems Development -Firmware, Hypervisor, Operating Systems, AI Enablement
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM seeks Software Engineers and Computer Scientists to develop innovative applications and AI solutions for enterprise systems. The role emphasizes collaboration, technological advancement, and impactful problem-solving in a trusted computing environment.
Package Specialist-SAP HANA FIN CO
Company: IBM
Location: Shenzhen, CN
Posted Dec 09, 2025
This job description outlines a role as an SAP FICO Consultant at IBM Consulting, requiring expertise in SAP modules, brownfield implementations, and collaboration with cross-functional teams. It emphasizes technical skills, project management, and continuous learning in SAP technologies.
Technical Writer Intern
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves creating and managing technical content for IBM's digital products, requiring skills in writing, design, and markup languages to deliver user-friendly solutions. The position emphasizes innovation, global opportunities, and collaboration in developing AI-powered cloud-native software.
Staff Advanced Engineer
Company: IBM
Location: WASHINGTON, US
Posted Dec 09, 2025
This job description highlights a career at IBM Software focusing on innovative solutions, cross-functional collaboration, and professional growth opportunities. The role involves developing advanced services, ensuring compliance, and contributing to cloud-native solutions that enhance customer outcomes through technical expertise and continuous improvement.
System Services Representatives - San Antonio, TX
Company: IBM
Location: Austin, US
Posted Dec 09, 2025
This job description outlines the role of a System Services Representative at IBM, emphasizing technical support, client satisfaction, and professional growth opportunities. The position requires travel, physical activity, and technical expertise while offering worldclass support and service delivery excellence.
International Tax Analyst
Company: IBM
Location: Armonk, US
Posted Dec 09, 2025
IBM's job description emphasizes innovation, career growth, and collaboration in a transformative technological landscape. The role involves international tax compliance, automation projects, and working with global teams, requiring expertise in tax laws and strong analytical skills.
Expert Labs Proposal Specialist
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 09, 2025
IBM offers career growth opportunities as a Proposal Specialist, focusing on bid management, proposal development, and cross-functional collaboration. The role requires expertise in proposal processes, technical documentation, and client alignment, with a focus on innovation and impactful solutions.
Package Specialist-Oracle eBS SCM
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting involving technical expertise in Oracle CPQ implementation, requiring skills in configuration, integration, and business requirements development. It specifies educational qualifications and technical proficiencies needed for the position.
Procurement Sourcing Professional-Japanese Bilingual
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 09, 2025
IBM emphasizes career growth and innovation, highlighting procurement roles with responsibilities in sourcing, negotiation, and process improvement. The job requires Japanese language skills and AI expertise, offering opportunities for impact and collaboration.
Package Specialist-Oracle eBS SCM
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
The text describes a job role at IBM Consulting involving technical expertise in Oracle CPQ implementation, requiring specific educational qualifications and experience with technical tools. It outlines responsibilities and preferred qualifications for the position.