Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Sr. Managing Consultant - SAP (MM) Procure-to-Pay
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a senior SAP consultant role at IBM Consulting, emphasizing opportunities for career growth, impactful client work, and collaboration with global teams. It outlines responsibilities in strategic solution leadership, team management, and technology implementation, along with required expertise in SAP systems and cloud platforms.
Digital Field and Partner Marketing Specialist
Company: IBM
Location: San Jose, US
Posted Dec 09, 2025
This text describes a Digital Field and Partner Marketing Specialist role at IBM, highlighting opportunities to contribute to cloud solutions, collaborate with cross-functional teams, and drive business impact through digital campaigns. It emphasizes career growth, technical expertise, and alignment with IBM's innovative goals.
Recruiter (RPO)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This text describes a recruiter role involving candidate processing, hiring manager collaboration, Agile practices, and specific qualifications. It outlines responsibilities like scheduling interviews, maintaining client relationships, and sourcing talent while emphasizing attention to detail and location requirements.
Package Consultant-Workday Talent Management
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities to drive technological adoption. It outlines responsibilities involving technical expertise, client solutions, and project delivery, along with required qualifications like Workday HCM certification and experience in talent performance modules.
Integration Software Sales Leader Asia Pacific
Company: IBM
Location: Singapore, SG
Posted Dec 09, 2025
The text describes a senior sales leader role at IBM focused on driving growth in the Asia-Pacific region through integration software solutions. It emphasizes strategic leadership, market expansion, and cross-functional collaboration to position IBM as a trusted partner in hybrid cloud and AI initiatives.
Subk-C Middleware Administrator
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients and career growth. Responsibilities include managing midtier environments, automation, security compliance, and supporting middleware technologies. Requirements involve expertise in application servers, scripting, and maintaining security clearances, with a preference for technical knowledge and communication skills.
Application Consultant-DevOps
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise in DevSecOps, and strategic contributions through cloud-native technologies and automation.
INFRASTRUCTURE SPECIALIST-AZURE PLATFORM
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a role in IBM Consulting's Client Innovation Centers, focusing on technical problem-solving, service improvement, and expertise in Azure and cloud technologies. It specifies educational requirements and technical skills needed for the position.
Maximo Technical Support Intern
Company: IBM
Location: ST LEONARDS, AU
Posted Dec 09, 2025
IBM's Technical Support Intern role involves customer-facing leadership, managing workloads, clear communication, and client satisfaction, with a focus on growth and innovation in AI-powered solutions.
Application Developer-Open Source
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
The text describes a consulting role at IBM focusing on hybrid cloud and AI solutions with global client collaboration. It emphasizes technical expertise in Python, Spark, and database design, along with agile methodologies and continuous improvement. The position requires a bachelor's degree and 6+ years of IT experience.
HR Technology Benefits - SuccessFactors Package Specialist
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves working in IBM's innovation centers to deliver technical expertise and drive hybrid cloud and AI solutions. Responsibilities include managing HR technology, collaborating with clients, and fostering long-term career growth through continuous learning and innovation.
Associate SAP Package Specialist - Entry Level (Baton Rouge, LA)
Company: IBM
Location: BATON ROUGE, US
Posted Dec 09, 2025
The text promotes IBM Consulting's Associate Program, emphasizing career growth, global client collaboration, technical expertise development, and opportunities to work with innovative companies. It highlights professional development, mentorship, and the role's focus on solving complex challenges through technology and consulting expertise.