Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
SAP Defense & Security lead Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job posting seeks an SAP Defense & Security Lead Consultant with expertise in implementing SAP solutions for defense and security clients. The role involves requirement analysis, solution design, project management, testing, bug resolution, training, and stakeholder management. Requirements include a NATO passport, security clearance, SAP IS DampS experience, ABAP skills, and cybersecurity knowledge.
Sr Managing Consultant - Cybersecurity Services
Company: IBM
Location: Singapore, SG
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on cybersecurity, cloud security, and client collaboration. It emphasizes technical expertise, career growth, and working with global clients to enhance cyber resilience through innovative solutions and compliance frameworks.
Hardware Test Engineer Intern
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The internship offers opportunities to work on cutting-edge hardware testing and collaboration with engineering teams, requiring technical skills and education in relevant fields.
Application Developer-SAP ABAP HANA
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients on hybrid cloud and AI initiatives, technical expertise in SAP HANA and ABAP development, and opportunities for continuous learning. It outlines responsibilities, required education, and technical skills needed for the position.
Workday HCM Functional Consultant (f/m/x)
Company: IBM
Location: Zurich, CH
Posted Dec 09, 2025
This job description highlights a role at IBM Consulting offering career growth, technical expertise, and collaboration with innovative companies. It emphasizes opportunities for professional development, cross-functional teamwork, and working with cutting-edge technologies. The position requires Workday functional expertise and offers benefits like training, certifications, and global project involvement.
Application Developer-Microsoft .NET Stack
Company: IBM
Location: Gurgaon, IN
Posted Dec 09, 2025
This role involves collaborating with clients on hybrid cloud and AI projects, requiring expertise in Microsoft technologies and agile methodologies within IBM's consulting framework.
Sales Development Representative South Europe
Company: IBM
Location: MADRID, ES
Posted Dec 09, 2025
This job description highlights opportunities to contribute to IBM's cloud solutions, collaborate with teams, and grow within a supportive environment. It emphasizes career development, technical expertise, and a focus on customer success through innovative technologies.
Sales Solution Leader Oracle Cloud Infrastructure (OCI), KSA
Company: IBM
Location: Riyadh, SA
Posted Dec 09, 2025
The text describes a senior technical role focusing on Oracle Cloud Infrastructure solutions, emphasizing collaboration with clients, innovation, and leadership in solving complex challenges. It highlights required expertise, responsibilities, and opportunities for impactful work in emerging technologies.
Application Developer - IT Service Management
Company: IBM
Location: Calgary, CA
Posted Dec 09, 2025
This role involves collaborating with clients on IBM technology solutions, emphasizing technical expertise and agile methodologies. It requires ServiceNow experience and leadership skills, offering opportunities to innovate and solve business challenges through strategic partnerships.
System Services Representative San Jose CA
Company: IBM
Location: San Jose, US
Posted Dec 09, 2025
This job posting describes a Systems Services Representative role requiring technical support for IBM and multi-vendor systems, with responsibilities including installation, maintenance, and client interface management. The position demands a high school diploma, background verification, and flexible scheduling for occasional overtime.
Senior Java Engineer
Company: IBM
Location: Cheltenham, GB
Posted Dec 09, 2025
This job description highlights opportunities to work on innovative projects, collaborate with global clients, and contribute to hybrid cloud and AI advancements. It emphasizes career growth, technical expertise, and a supportive work environment with agile methodologies and cross-functional teamwork.
Brand Technical Specialist (Sales Engineer) - Infrastructure Automation - HashiCorp
Company: IBM
Location: Tokyo, JP
Posted Dec 09, 2025
The role involves providing industry-leading solutions to address cloud security and compliance challenges, fostering professional growth through collaborative environments and technical expertise. It emphasizes career advancement, client trust-building, and strategic problem-solving with IBM's technologies.