Provide A Positive Customer Service Experience Jobs

1,891,321 open positions · Updated daily

Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.

Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.

Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.

Test Analyst

Company: PTP

Location: USA

Posted Dec 07, 2025

The text describes a job posting for a Test Analyst role at a fast-growing system integrator. It outlines responsibilities including designing CX solutions, executing web application tests, and managing test automation. Required skills include experience with testing tools, SQL, and strong communication abilities. Desired skills involve government testing experience and specific ALM tools.

Google Cloud Solution Architect

Company: PTP

Location: USA

Posted Dec 07, 2025

PTP is expanding its cloud practice, seeking a Google Cloud Solution Architect for a high-impact role with competitive compensation and growth opportunities. The position emphasizes technical expertise, leadership, and collaboration in delivering innovative CX solutions.

Engineer - Backend (Events Team)

Company: Zapier

Location: North America

Posted Dec 07, 2025

Zapier is seeking a Backend Engineer to join the Team Events and help build and enhance foundational event and queuing services. The role requires experience with event architectures, cloud-based infrastructure, and languages like Python or Go. The company values collaboration, exploration, versatility, and user advocacy.

Sr. Software Engineer, Workflow (Backend and Full stack - Backend leaning)

Company: Zapier

Location: North America

Posted Dec 07, 2025

Zapier is hiring Sr Backend and Fullstack Engineers to enhance automation platforms, emphasizing AI integration, scalability, and a collaborative remote work culture.

Manager/Director of Alliances - SI's

Company: Aria Systems

Location: India,UK

Posted Dec 07, 2025

Aria Systems is seeking a Director of Alliances to drive revenue growth with services partners. The role involves building partner relationships, enabling partners, and working with internal teams to align on strategy and go-to-market activities. Aria offers a dynamic work environment with competitive benefits.

Sr Support Engineer

Company: n8n

Location: USA

Posted Dec 07, 2025

n8n is an open-source workflow orchestration platform that empowers technical teams to automate faster and smarter using a combination of code and no-code. The company has grown significantly since its founding in 2019, building a diverse team, cultivating a large community, and raising substantial funding. n8n is now looking for a Senior Support Engineer in North America to provide best-in-class support to users and contribute to building a top-notch support team.

Product Manager – AI Solutions

Company: Unified

Location: USA

Posted Dec 07, 2025

The company is transforming into a modern media platform with AI-driven solutions, seeking a Product Manager to lead innovation and enhance advertiser outcomes through data-driven tools and cross-functional collaboration.

(Inside Sales) Licensing Manager

Company: ASCAP

Location: USA

Posted Dec 07, 2025

ASCAP is a nonprofit membership association representing over one million songwriters, composers, and music publishers. It licenses music to businesses, collects fees, and distributes royalties to its members. ASCAP advocates for music creators' rights and provides resources to support their careers.

VA Experienced OP Medical FT & PT Coders

Company: Cooper Thomas

Location: USA

Posted Dec 07, 2025

Cooper Thomas LLC is seeking experienced outpatient medical coders for full-time and part-time positions. The company offers a signing bonus of $2000 for qualified candidates with an active Background Investigation PIV Card and Citrix Access Account. The work is remote and requires at least 2 years of VA or relevant coding experience.

Telehealth Physician

Company: Evernow

Location: USA

Posted Dec 07, 2025

Evernow provides modern, convenient healthcare solutions for midlife women, offering telehealth services and expert care. They seek part-time physicians with experience in women's health and telehealth, emphasizing technology-driven care and collaboration with advanced practice nurses.

Global Tax Manager

Company: DevRev

Location: USA

Posted Dec 07, 2025

The text describes a Global Tax Manager role requiring expertise in US and international taxation, compliance, transfer pricing, and strategic planning. It outlines responsibilities across multiple jurisdictions and collaboration with legal, finance, and advisory teams. Qualifications emphasize CPA credentials, experience with US GAAP, and familiarity with tax regulations and transfer pricing principles.

AI Engagement & Communications Senior Manager

Company: generalmotors

Location: USA

Posted Dec 07, 2025

The AI Engagement & Communications Manager role involves developing and executing an enterprise-wide channel strategy to promote AI adoption and engagement. Key responsibilities include managing an internal microsite, curating AI-related content, educating employees, collaborating cross-functionally, and measuring success metrics. The ideal candidate should have 5+ years of experience in corporate communications, a strong understanding of AI technologies, and excellent writing and storytelling skills.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

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