Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Package Consultant-SuccessFactors Core HR
Company: IBM
Location: BANGALORE, IN
Posted Dec 07, 2025
The text describes a career opportunity at IBM Consulting, highlighting the company's global presence, collaboration with clients, and focus on hybrid cloud and AI solutions. The role involves leading a team of technical sales experts, collaborating with IBM and partner sales teams, and maximizing the use of IBM's technology resources. The position requires strong technical skills in recruiting data models, onboarding, and implementation experience, as well as excellent communication and interpersonal skills.
SAP EAM ASSET Information Package Consultant Lead
Company: IBM
Location: Multiple Cities
Posted Dec 07, 2025
The job description outlines the role of an experienced SAP consultant at IBM Global Business Services, focusing on delivering innovative business solutions through design, build, and test. The ideal candidate should have a solid SAP Enterprise Asset Management and Supply Chain Management background, extensive experience in Plant Maintenance modules, and strong leadership, communication, and problem-solving skills.
Senior Software Engineer
Company: IBM
Location: LOWELL, US
Posted Dec 07, 2025
The text is a job description for a software engineering position at IBM Software. It highlights the team's focus on creating AI-powered cloud-native solutions, the required skills and experience, and the benefits of working at IBM.
Cloud Security Architect - Oracle OCI IAM
Company: IBM
Location: Multiple Cities
Posted Dec 07, 2025
IBM CIC offers a career with deep technical and industry expertise, opportunities to work with visionaries, and a culture of evolution. The role involves designing, implementing, and managing secure identity and access management solutions on Oracle Cloud Infrastructure.
Package Specialist-SAP Cloud Integration
Company: IBM
Location: Pune, IN
Posted Dec 07, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The position requires strong communication and interpersonal skills, a bachelor's degree, and 5-7 years of experience in SAP CPI. Responsibilities include managing configurations, writing specifications, conducting testing, and supporting data migration activities.
Technical Consultant-Application Security
Company: IBM
Location: BANGALORE, IN
Posted Dec 07, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering deep technical and industry expertise to clients worldwide. The responsibilities include application security testing, secure coding practices, and threat modeling. Preferred qualifications include a Masters degree and experience with SAST/DAST tools and security tools like Burp Suite, Nessus, or Fortify.
Data Scientist Intern
Company: IBM
Location: Vilnius, LT
Posted Dec 07, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. It requires a quantitative background, fluency in English, and strong Python programming skills. The position offers opportunities to work on real projects with top professionals in the market.
Software Developer Intern: 2026
Company: IBM
Location: Multiple Cities
Posted Dec 07, 2025
IBM seeks software developers to innovate and solve complex problems using advanced technologies, emphasizing collaboration and expertise in programming and design.
AWSインフラエンジニア
Company: IBM
Location: Tokyo, JP
Posted Dec 07, 2025
This role involves designing AWS cloud architectures, collaborating with clients, and leveraging IBM's technologies for innovation and career growth. The position emphasizes technical leadership, problem-solving, and utilizing advanced tools like Red Hat and AWS to deliver impactful solutions.
Product Management Professional 2026
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 07, 2025
The role of a Product Manager at IBM involves navigating customer outcomes, collaborating with multiple teams, and contributing to the success of IBM Z and LinuxONE products. The position requires a Bachelor's degree, experience in product management, agile practices, design thinking, and strong communication skills.
Java (Guidewire) Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 07, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and drive innovation using IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and problem-solving skills. The role involves software development, analytical problem-solving, stakeholder engagement, and working with the latest technologies.
Backend Java Developer – End User Monitoring
Company: IBM
Location: Kochi, IN
Posted Dec 07, 2025
IBM Instana is seeking a talented Backend Java Developer to join their End User Monitoring team. The role involves designing, building, and enhancing backend systems for Instana's monitoring solutions, focusing on performance, scalability, and reliability. The developer will collaborate with cross-functional teams to deliver high-quality software used by global enterprises.