Provide A Positive Customer Service Experience Jobs

1,891,321 open positions · Updated daily

Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.

Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.

Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.

Microsoft Copilot Specialist

Company: NECSWS

Location: UK

Posted Dec 04, 2025

NEC Software Solutions is seeking a Microsoft Copilot Specialist to lead the adoption of AI tools like Microsoft 365 Copilot, Copilot Studio, and GitHub Copilot. The role involves defining the vision, building the strategy, and driving widespread adoption of these tools to maximize their value and benefits for the organization. The successful candidate will be a member of the central architecture and design function, responsible for championing adoption, developing use cases, managing program integration, evaluating strategic tools, enabling and training colleagues, documenting processes, ensuring governance and best practices, and continuously improving the Copilot program.

Tax and Finance Assistant

Company: Insights Learning & Development Ltd

Location: UK

Posted Dec 04, 2025

Insights is a global learning and development company that partners with leading organizations worldwide. They offer preference-based learning solutions that have impacted millions of lives. The company is seeking a Tax and Finance Assistant to support the Global Finance Team in tax reporting, risk management, compliance, and financial operations. The role requires strong attention to detail, accounting and tax principles knowledge, and proficiency in Microsoft suite and ERP systems. Insights offers a comprehensive benefits package and promotes an inclusive culture.

Laureate Software Engineer - Gen AI

Company: Blackbaud

Location: USA

Posted Dec 04, 2025

This job posting highlights Blackbaud's mission to power social good through innovative AI initiatives and a remote-first work culture. The role offers competitive compensation, benefits like medical insurance and parental leave, and opportunities for professional growth. The company emphasizes diversity, inclusion, and a supportive work environment for all employees.

Senior NetSuite Developer (development + design)

Company: Innovecs

Location: Remote

Posted Dec 04, 2025

Innovecs is seeking a Senior NetSuite Developer to optimize integrations. The role offers flexible hours, competitive compensation, health insurance, and a supportive culture. Innovecs, a global digital services company with awards, provides learning resources and remote work options.

(Senior) Data Consultant

Company: InPost

Location: Poland

Posted Dec 04, 2025

InPost Group is an innovative European out-of-home deliveries company revolutionizing parcel delivery with intelligent lockers. The Data & AI department seeks a Senior Data Consultant to analyze vast real-time data from various systems and support stakeholders in making data-driven decisions. The role requires strong analytical skills, proficiency in Python, PySpark, SQL, and experience in data modeling and implementing complex data-driven solutions.

Systems Engineer- Ecosystem

Company: Canva

Location: Australia

Posted Dec 04, 2025

Canva is seeking a System Engineer to join their Ecosystem group and help scale their platform to 1 billion users. The role involves becoming an expert in Canvas Infrastructure for System Integrations, collaborating with internal developer partners, partnering with product teams, defining system requirements, crafting technical documentation, and building incident response processes. The ideal candidate has experience in computer science, cloud platform configurations, system integration, and technical troubleshooting in an Enterprise SaaS environment.

SMB Account Executive

Company: Canva

Location: UK

Posted Dec 04, 2025

The job description is for an Account Executive role at Canva, a company that provides design tools. The role involves working closely with customers to understand their goals and provide tailored solutions. The position is based in Canva's London office and offers a range of benefits.

SMB Sales Lead

Company: Canva

Location: UK

Posted Dec 04, 2025

Canva is a company that redefines how the world experiences design. They offer a warm and inclusive work environment with a focus on high performance, collaboration, and continuous improvement. The company is looking for an experienced sales leader to oversee outbound account executives and drive regional strategy for small and medium-sized businesses in Europe.

Full Stack Engineer

Company: Intelligems

Location: USA

Posted Dec 04, 2025

Intelligems is a profit growth platform for ecommerce businesses, providing AB testing and personalization tools to help merchants understand data, run experiments, and price dynamically. The company has strong traction, working with over 2000 brands and having access to more than $10B of transaction and shopping session data. They are looking for highly talented individuals to join their high-performing, collaborative team and help scale efficiently.

Mid-level Backend Product Engineer | .NET, C#

Company: Origin

Location: Brazil

Posted Dec 04, 2025

The backend product engineer role involves discovering and solving member issues, collaborating across teams, and driving product thinking forward. The role includes advancing product capabilities, enhancing software reliability, applying industry best practices, systematic problem-solving, and collaborating with other engineers. The ideal candidate is intellectually rigorous, relentlessly resourceful, technically excellent, skilled in feedback, and effective remotely. Portuguese language proficiency is a plus.

Content Creator | Social Media Manager

Company: Ketone-IQ

Location: USA

Posted Dec 04, 2025

KetoneIQ is a company revolutionizing energy with a cutting-edge approach. They have secured a $6MM contract with the US Department of Defense and aim to disrupt the entire energy market. They are looking for a passionate social media manager to create engaging content and grow their brand.

Product Line Manager - Busway

Company: Flex

Location: USA

Posted Dec 04, 2025

This job posting seeks a Product Line Manager for Busway solutions in the US remote location. The role involves strategic planning, market analysis, and cross-functional collaboration to drive product development and growth. Required qualifications include engineering or business degrees, product management experience, and expertise in US regulations. Benefits include comprehensive healthcare, retirement plans, and tuition reimbursement.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

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