Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Data Engineer - Public Sector
Company: IBM
Location: London, GB
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive business change using the latest technology platforms. The company provides training, promotion opportunities, diversity and inclusion, and work-life balance support. The role requires designing and implementing advanced data engineering solutions using Big Data technologies, AWS tools, and Agile practices.
Package Specialist-SAP HANA FIN CO
Company: IBM
Location: Shenzhen, CN
Posted Dec 04, 2025
The role involves leading the implementation and configuration of SAP Materials Management (MM) module in a brownfield environment on RISE with SAP. Responsibilities include end-to-end Procure to Pay processes, customizing MM functionalities, conducting workshops, overseeing testing phases, providing expert guidance, documenting strategies, and staying updated with SAP innovations. Required skills include a Bachelors degree, 4+ years of SAP MM experience, strong communication skills, and familiarity with Agile methodologies.
Account Technical Leader
Company: IBM
Location: Taipei, TW
Posted Dec 04, 2025
The role of a Technical Account Manager at IBM involves being a trusted advisor with deep technical expertise, working with clients to craft solutions for their technology challenges. The position requires strong leadership, strategic thinking, and business influence skills to orchestrate resources and bring solutions to life. Excellent onboarding, ongoing development, and a collaborative sales environment support positive impact and career advancement.
Software Developer - Data
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The job posting seeks an experienced Data Developer with expertise in Data Engineering, ETL, ELT, DataStage, PL/SQL, and Java. The role involves designing, developing, and maintaining scalable applications, integrating with messaging systems, and contributing to modernization initiatives using AI-driven approaches.
Application Architect - Defence
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive business change using the latest technology platforms. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. They seek an experienced Application Architect specializing in Java and web technologies to lead the design and development of enterprise applications.
Application Developer-Cloud FullStack
Company: IBM
Location: Hyderabad, IN
Posted Dec 04, 2025
The role is an Application Developer position at IBM Consulting Client Innovation Centers Delivery Centers. The developer will lead cloud application development and deployment for clients using AWS methodology, tools, and best practices. Required skills include Java 8+, SpringBoot, Rest API, Docker, and cloud exposure (AWS, GCP, Azure). Preferred skills include creative problem solving and good communication.
Package Specialist-SAP HANA Application Security
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
This job description outlines an SAP Security role requiring expertise in role authorizations, ECC 60 implementation, and stakeholder collaboration. Candidates must have 6+ years of experience with technical skills in security architecture, segregation of duties, and project leadership. Education requirements include a bachelor's degree with a preference for a master's degree.
Package Consultant-SAP HANA SCM QM
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves using consulting skills, business knowledge, and packaged solution expertise to integrate technology into clients' business environments, with a specific focus on SAP Hana Quality Management module implementation.
Data Scientist
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
IBM's CIO Technology Platform Transformation team focuses on modernizing infrastructure with AI and cloud computing, driving innovation and enhancing cybersecurity. The role involves developing AI solutions, collaborating across departments, and ensuring scalable, ethical tech implementations.
Incident Response Consultant-Digital Forensics & Incident Response
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the importance of long-term relationships, collaboration, and innovation. It emphasizes the need for strong communication skills, security knowledge, and experience in incident response and threat intelligence. The role involves monitoring security alerts, leading incident response, conducting investigations, and staying updated on cyber threats.
API Security Consultant
Company: IBM
Location: Taguig City, PH
Posted Dec 04, 2025
The job posting is seeking an experienced API Security Consultant to lead and manage the operations of an enterprise-grade API Security Platform. The role involves overseeing daily administration, configuration, and tuning of the platform, enhancing API Security rules and policies, managing platform health checks, and integrating the platform with existing systems. The ideal candidate should have 5+ years of experience in cybersecurity or DevSecOps, strong knowledge of API architectures, and familiarity with API security platforms like Cequence, Salt Security, or equivalent.
Field Marketing Manager - HashiCorp
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a Field Marketing Manager position at HashiCorp, a company that creates AI-powered cloud-native software solutions. The role involves building regional and account-based marketing campaigns, executing field marketing activities, and collaborating with various teams. The ideal candidate should be passionate, detail-oriented, and able to work in a fast-paced environment.