Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Project Manager-Salesforce
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
The text is a job description for a Japanese-speaking role at IBM Japan. The role involves project management for Salesforce implementation, including planning, development, operation, and maintenance. It requires 3+ years of Salesforce experience and various technical skills. The company culture is supportive of skills and experience.
Developer Advocacy & AI Engineer Intern: 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Research seeks a Developer Advocacy & AI Engineer Intern to bridge AI technology and the developer community, creating content and gathering insights for product strategy. The role emphasizes innovation, problem-solving, and contributing to open-source projects while shaping the future of tech.
Oracle EPM Finance Cloud Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with visionaries, improve hybrid cloud and AI, and make meaningful change for clients. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. The role involves implementing, configuring, and optimizing Oracle EPM Cloud solutions, working with clients, and integrating with enterprise systems.
IT Project Manager
Company: IBM
Location: Heredia, CR
Posted Dec 04, 2025
The role of a Project Manager at IBM Consulting involves leading cross-functional teams to deliver custom development solutions or manage application maintenance and support. The Project Manager is responsible for ensuring projects are completed on time, within scope and budget, while meeting business requirements and contractual obligations. They manage project plans, budgets, schedules, and staffing requirements, and must possess experience with project management methodologies and tools.
Application Developer-Adobe Experience Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves end-to-end feature development, collaboration with stakeholders, and implementation of content management solutions using Adobe Experience Manager (AEM). Preferred qualifications include experience with AEM Core Technologies, OSGI Services, Java, and familiarity with building tools like Jenkins and Maven.
Consulting Public Sector Digital & Technology Solutions Degree Apprenticeship
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Consulting offers a Digital and Technology Solutions Degree Apprenticeship for individuals interested in working on public sector client projects. The role involves client engagement, solution development, data analysis, communication, team collaboration, and learning and development. Apprentices will develop technical and business skills in areas such as cloud platforms, data analytics, AI, and agile work practices.
Package Consultant-SAP HANA FIN FICA
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves assisting clients in implementing and supporting FICA for SAP, leading projects, and conducting testing. A bachelor's degree is required, with a master's degree preferred. 6-12 years of SAP functional experience, specializing in SAP Hana FICA modules, is required, along with experience in gathering business requirements, designing solutions, and testing.
Package Consultant-SAP UX
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting as a senior SAP Consultant. The role involves working closely with clients to deliver high-quality SAP solutions, leveraging the latest technologies and methodologies. The position requires a strong technical background in SAP, mobile app development, and enterprise mobility architecture.
Package Consultant-Oracle Finance Cloud
Company: IBM
Location: Hyderabad, IN
Posted Dec 04, 2025
The job role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The role requires developing partnerships with stakeholders, creating technical solutions, and managing test scripts for Oracle R12 financial applications. Strong communication skills and experience in Oracle Cloud Applications are essential.
Python Developer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The job posting is seeking a skilled Python Developer to join a team and contribute to building robust, scalable, and efficient applications. The ideal candidate will have strong experience in backend development, API design, and integration, with a focus on delivering high-quality solutions that meet business requirements. The role involves working in an IBM Consulting Client Innovation Center, specializing in developing applications on Big Data technologies, and requires expertise in Python, RESTful APIs, database systems, CICD pipelines, and software development best practices.
Werkstudent IT Support (m/w/d)
Company: IBM
Location: Magdeburg, DE
Posted Dec 04, 2025
The text is a job posting for a student intern in IT support at IBM's Client Innovation Center in Magdeburg. The role involves supporting asset management, setting up new devices, handling technical onboarding, and troubleshooting hardware, software, and network issues. The position requires enrollment in a relevant field of study, practical IT support experience, and knowledge of Windows and Office environments.
(Kaohsiung) Application Developer-Mobile
Company: IBM
Location: Kaohsiung, TW
Posted Dec 04, 2025
IBM Consulting offers a career focused on hybrid cloud and AI innovation, emphasizing collaboration, continuous improvement, and technical expertise in areas like Java and mobile solutions.