Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
SAP Principal Solution Architect - Human Capital Management and SuccessFactors
Company: IBM
Location: Riyadh, SA
Posted Dec 04, 2025
The text describes the role and responsibilities of an SAP Human Resources Solution Architect, who is responsible for designing, optimizing, and implementing comprehensive HR solutions using SAP SuccessFactors and SAP S/4HANA HR. The role involves strategic roadmap definition, solution design, business partnership, implementation oversight, performance scalability, security, and leadership mentorship.
Azure Cloud Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The role of Azure Cloud Engineer involves working as a technical implementor, explaining technical content to others, participating in customer projects, and working in IBM Consulting Client Innovation Centers. The role requires experience with Azure infrastructure, IaaS and PaaS services, Infrastructure as Code, CI/CD pipelines, governance and security, migrations, landing zones, network and VPN, Active Directory, Windows and Linux servers, Kubernetes, and managing application infrastructure.
Digital Business Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This job description outlines a role in IBM Consulting focused on supporting AI initiatives, improving business processes, and collaborating with global clients. The position emphasizes innovation, teamwork, and professional growth opportunities within a supportive environment.
Data Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with visionaries across industries, improve hybrid cloud and AI, and make meaningful change for clients. The company provides training, promotion opportunities, diversity and inclusion, flexible work policies, and traditional benefits. The role involves leading data integration projects, mentoring junior engineers, and shaping technical direction.
Azure Cloud FullStack Developer - (Public Sector/Defence)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers career growth, training, and a supportive culture for tech professionals, emphasizing innovation and work-life balance.
Security & Compliance Engineer
Company: IBM
Location: BUDAPEST, HU
Posted Dec 04, 2025
The job posting is for a Security & Compliance Engineer to join the Cloud Platform Development team in Budapest. The role involves designing and implementing automated solutions for security and compliance activities, collaborating with development teams, conducting risk assessments, and maintaining security policies. The ideal candidate should have a bachelor's degree in a related field, 3+ years of experience in security engineering or compliance automation, strong programming/scripting skills, and familiarity with cloud platforms and DevSecOps principles.
Application Developer-Adobe Experience Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves developing scalable systems, implementing content management solutions using Adobe Experience Manager, and collaborating with clients to create innovative solutions.
Brand Technical Specialist Intern – Entry Level Sales Program 2026 (September Start)
Company: IBM
Location: Markham, CA
Posted Dec 04, 2025
IBM's Technology Sales Internship Program offers undergraduate and graduate students the opportunity to combine technical expertise with people skills to deliver innovative solutions to clients. The program focuses on building credibility, developing proposals, delivering proof of concepts, defining IBM solutions, and sales prospecting. Interns will work collaboratively with teams, engage with clients, and support sales opportunities.
Data Engineer-Data Integration
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers, designing and implementing scalable data warehouse solutions on Snowflake, building data ingestion and transformation pipelines using Talend, and integrating data from cloud platforms into Snowflake. Required education is a Bachelor's degree, with a preference for a Master's degree. Required expertise includes Snowflake schema design, performance tuning, query optimization, and data modeling techniques. Preferred experience includes optimizing Snowflake workloads, implementing data validation and governance frameworks, and proficiency in SQL and/or Shell scripting.
Consultor SAP S/4HANA - SD OTC
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a senior consultant role in SAP OTC Order to Cash at IBM Consulting. It requires experience with SAP ECC, SAP S4HANA, and SAP Retail projects. The role involves working on implementation and rollout projects, integrating OTC with various tools, and having strong communication skills.
Application Consultant-ServiceNow
Company: IBM
Location: Bhubaneswar, IN
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. Associates work on end-to-end feature development, collaborate with stakeholders, and solve challenges using best practice technologies. The role requires experience in ServiceNow CSM solutions, integration, and certifications.
Principal Solutions Engineer
Company: IBM
Location: Jakarta, ID
Posted Dec 04, 2025
HashiCorp, now part of IBM, is seeking a Principal Solutions Engineer to lead cloud adoption in Indonesia. The role involves providing technical expertise, guiding customers through cloud journeys, and driving digital transformation. The ideal candidate will have deep technical knowledge, strong communication skills, and experience with HashiCorp products, cloud providers, and DevOps practices.