Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Senior Backend Engineer - Mimir
Company: Grafana Labs
Location: Germany
Posted Dec 02, 2025
Grafana Labs is hiring a Senior Backend Engineer for a full-time remote role in the UK, Sweden, Spain, and Germany. The role involves working on large-scale, high-performance distributed systems and contributing to the open-source Grafana Mimir project. The company values innovation, transparency, autonomy, and trust, and offers a collaborative and trust-based work environment.
Enterprise Customer Success Manager (Salesforce Certified)
Company: Litify
Location: Remote
Posted Dec 02, 2025
Litify is a legal technology company revolutionizing the legal industry with its all-in-one legal operating solution. The company aims to deliver better business outcomes to its clients, empowering law firms and legal departments to achieve consistent success. Litify is backed by Bessemer Venture Partners and recognized as one of Inc 5000 and Deloitte Technology Fast 500's fastest-growing private companies in America.
iOS Software Engineer - Mobile Infrastructure
Company: Dropbox
Location: Remote
Posted Dec 02, 2025
The role involves maintaining and upgrading the Bazel build system and CI/CD pipeline for Dropbox's mobile infrastructure. The engineer will collaborate with cross-functional teams to improve workflows, resolve bottlenecks, and create scalable solutions. The position requires expertise in Bazel, CI/CD, and iOS development, with a focus on optimizing infrastructure and enabling efficient development.
Strategic Workforce Planning Business Partner
Company: Dropbox
Location: Remote
Posted Dec 02, 2025
Dropbox is seeking an experienced Strategic Workforce Planning Business Partner to join their team. The role involves leading end-to-end headcount management processes, building workforce dashboards, partnering with Finance and People Analytics, conducting external benchmarking, supporting annual workforce planning processes, contributing to HR technology roadmap initiatives, and driving long-term strategic workforce planning projects. The ideal candidate should have 6+ years of experience in Workforce Planning Analytics or Consulting, strong collaboration skills, excellent communication skills, and advanced technical expertise with Workday, Excel/Tableau, and HR technology platforms.
iOS Software Engineer - Mobile Infrastructure
Company: Dropbox
Location: Remote
Posted Dec 02, 2025
The role involves maintaining and upgrading the Bazel build system and CI/CD pipeline for Dropbox's mobile infrastructure. The engineer will collaborate with cross-functional teams to improve workflows, resolve bottlenecks, and create scalable solutions. The position requires expertise in Bazel, CI/CD systems, and iOS development.
EDI On-boarding Customer Success Manager - Ecommerce
Company: Pipe17
Location: Remote
Posted Dec 02, 2025
Pipe17 is an ecommerce integration platform that simplifies data exchange and optimizes supply chain processes. The company is seeking an EDI Onboarding Customer Success Manager to define and implement the end-to-end onboarding process for customers using EDI solutions. The role involves collaborating with cross-functional teams, managing project timelines, providing training and support, and acting as a customer advocate.
Cloud Support Engineer
Company: Canonical
Location: Remote
Posted Dec 02, 2025
Canonical is a leading provider of open source software and operating systems. They offer a Cloud Support Engineer role to support customers using Ubuntu and open source products. The company values technical expertise, customer focus, and global collaboration.
Senior Product Designer II - UIE Developer Product Group
Company: HubSpot
Location: Remote
Posted Dec 02, 2025
This text promotes a developer role at HubSpot with emphasis on innovative tools, competitive pay, growth opportunities, and a collaborative culture. It highlights the company's focus on empowering developers through scalable systems and AI integration while offering comprehensive benefits and career development.
Team Lead Coordinator - Internal Candidate
Company: PaceMate
Location: USA
Posted Dec 02, 2025
PaceMate is seeking a Remote Team Lead Coordinator Lead to guide clinical decision making and support the clinical team. The role involves decision making, education, alert triage, team assignments, and maintaining knowledge of PaceMate products. The company offers a robust compensation and benefit package, and is a top healthcare technology company.
Strategic Workforce Planning Business Partner
Company: Dropbox
Location: Remote
Posted Dec 02, 2025
Dropbox is seeking an experienced Strategic Workforce Planning Business Partner to join their team. The role involves leading end-to-end headcount management processes, building workforce dashboards, partnering with Finance and People Analytics, conducting external benchmarking, supporting annual workforce planning processes, contributing to HR technology roadmap initiatives, and driving long-term strategic workforce planning projects. The ideal candidate should have 6+ years of experience in Workforce Planning Analytics or Consulting, strong collaboration skills, excellent communication skills, and advanced technical expertise with Workday, Excel/Tableau, and HR technology platforms.
Product Manager - Seller Systems
Company: Stripe
Location: Remote
Posted Dec 02, 2025
Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The Seller Systems team focuses on building platforms and systems to support Stripe's sellers and go-to-market teams. The role involves defining and delivering capabilities and experiences that span product, backroom accounting, end-user reporting, and go-to-market unlocking product velocity and monetization in a compliant and scalable manner.
iOS Software Engineer - Mobile Infrastructure
Company: Dropbox
Location: Remote
Posted Dec 02, 2025
This job description highlights a critical role in enhancing Dropbox's mobile infrastructure, offering opportunities to shape core systems, collaborate with cross-functional teams, and influence product delivery to millions of users. Responsibilities include improving build systems and CICD pipelines, while requirements emphasize expertise in Bazel, iOS development, and team collaboration.