Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Senior Software Engineer
Company: Green Dot Corporation
Location: Remote
Posted Nov 25, 2025
Green Dot Corporation is seeking a Senior Software Engineer to join the Risk Team and build scalable, secure systems for fraud detection and risk management. The role involves technical leadership, collaboration with cross-functional teams, and operating in an AI-driven SDLC environment.
Marketing Science Manager
Company: Reddit
Location: Remote
Posted Nov 25, 2025
Reddit is seeking a Marketing Sciences Manager to lead a team and help advertisers succeed on the platform. The role involves managing a team, developing performance benchmarks, and optimizing ad campaigns. The position requires 5+ years of experience in advertising or analytics, familiarity with measurement solutions, and the ability to work cross-functionally.
Lead Engineer (CRM)
Company: Green Dot Corporation
Location: Remote
Posted Nov 25, 2025
Green Dot Corporation is seeking a Lead Software Engineer to join the CES team and build scalable, secure, and resilient systems that enhance customer experience. The role involves leading the full software development lifecycle, designing and architecting CRM solutions, writing high-quality code, configuring and integrating CRM systems, leading innovation pilots, ensuring solutions meet business needs, tracking project progress, mentoring junior developers, developing testing strategies, maintaining technical documentation, and collaborating with cross-functional teams.
Senior Infrastructure Software Engineer
Company: Dropbox
Location: Remote
Posted Nov 25, 2025
The role of an Infrastructure Engineer at Dropbox involves shaping and constructing robust systems to support current products and future innovations. Responsibilities include building infrastructure for metadata management, expanding Dropbox's data fabric, optimizing analytics platforms, collaborating with cross-functional teams, and proactively identifying opportunities for improvement. The position requires a strong technical background, experience in managing large-scale systems, and the ability to navigate ambiguous situations.
Senior Director - Commerce Product Platform
Company: Twilio
Location: Remote
Posted Nov 25, 2025
Twilio is seeking a Senior Director of Product Management to lead the strategy and roadmap for their Commerce Platform. The role involves setting long-term strategy, building a world-class PM team, and partnering with cross-functional leaders to deliver innovative solutions that fuel Twilio's growth. The ideal candidate should have deep understanding of commerce systems, experience in product and platform ownership, roadmap management, cross-functional partnership, team leadership, and data-driven decision making.
Staff Software Engineer - Backend
Company: Sprout Social
Location: Remote
Posted Nov 25, 2025
Sprout Social is hiring a Staff Software Engineer to join their Engineering team. The role involves working on a tech-giant scale with smaller supportive teams, processing billions of requests and social messages daily. The ideal candidate will have 7+ years of experience in software development, 5+ years in object-oriented programming, and 3+ years leading engineering projects. The company offers a comprehensive benefits program, flexible work arrangements, and opportunities for growth and development.
Assigned Support Engineer
Company: GitLab
Location: Remote
Posted Nov 25, 2025
The role involves providing technical support to GitLab's largest customers, collaborating with various teams to build new features and fix bugs, and troubleshooting complex issues. The Support team is distributed globally and values transparency, collaboration, and the ability to structure work to suit personal life.
Enterprise Account Executive
Company: Elicit
Location: Remote
Posted Nov 25, 2025
Elicit is an AI research assistant that helps researchers make better decisions. The company is hiring an Enterprise Account Executive to expand into complex enterprise environments like life sciences, biotech, and pharma. The role involves owning enterprise deals, managing the sales cycle, tailoring technical value, expanding accounts, shaping the sales motion, contributing to team growth, and being the voice of the customer.
Full Stack Developer
Company: Guidehouse
Location: Remote
Posted Nov 25, 2025
The job posting is for a full-stack developer position in software development and support for a digital travel company. The role involves designing, implementing, and testing a distributed enterprise application using microservices and business automation patterns. The ideal candidate should have experience in enterprise software design, proficiency in JavaScript, Java, and cloud development, and knowledge of web accessibility and security best practices.
Director - Product Counsel
Company: Figma
Location: Remote
Posted Nov 25, 2025
Figma seeks a Director to lead their product counseling team, offering growth opportunities and a competitive salary. The role involves strategic legal guidance and collaboration across teams, with benefits including equity, health insurance, and remote work flexibility.
Student Representatives
Company: EDUopinions
Location: Worldwide
Posted Nov 25, 2025
EDUopinions is a platform that connects students and provides verified student reviews to help prospective students find the right educational institution. The company is looking for a Student Representative to gather student reviews and engage with students through various communication channels.
IAM Engineer - SailPoint ISC
Company: GuidePoint Security
Location: Remote
Posted Nov 25, 2025
GuidePoint is expanding its Identity and Access Management service offerings and is hiring an Identity Governance and Administration Engineer with SailPoint ISCIDN Implementation experience. The role involves implementing and enhancing SailPoint ISCIDN Identity Governance and Administration solutions, gathering and documenting technical requirements, and acting as a subject matter expert for client discussions. The ideal candidate should have hands-on experience with SailPoint ISCIDN technologies, common connectors, XML, JSON, web services, configuring workflows, user access certification campaigns, segregation of duties policies, and the software development lifecycle. Strong verbal and written skills are required to develop technical documentation and presentations, and experience in leading technical discussions with technical and non-technical stakeholders is preferred. SailPoint IDNISC Engineer certification is highly preferred. The company offers access to vendor-supplied training, paid vendor certifications, the opportunity to learn additional IAM security tools, and 100% remote work.