Provide A Positive Customer Service Experience Jobs

1,891,321 open positions · Updated daily

Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.

Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.

Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.

Fusion Sales Account Executive - Midmarket

Company: Autodesk

Location: UK,Netherlands,Belgium

Posted Nov 25, 2025

Autodesk is hiring a Fusion Sales Account Executive to break into new divisions, expand existing footprints, and close high-impact deals inside assigned midmarket accounts. The role involves uncovering opportunities, influencing technical and business leaders, and closing complex deals with confidence. The position offers the chance to work on a fast-moving overlay team, drive Fusion deals end-to-end, and shape the next wave of Autodesk's growth.

Senior Customer Success Manager

Company: Aria Systems

Location: USA

Posted Nov 25, 2025

Aria Systems is seeking a Senior Customer Success Manager to join their growing Customer Success team. The role involves building relationships with enterprise customers, driving growth and satisfaction, and delivering impactful business reviews. The ideal candidate will have a proven track record in customer-facing roles, expertise in building long-term strategic relationships, and excellent communication skills.

Engineering Manager - MetaMask (Assets)

Company: Consensys

Location: USA

Posted Nov 25, 2025

Consensys is a leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and CoFounder of Ethereum. Since 2014, Consensys has been at the forefront of innovation, pioneering technological developments within the web3 ecosystem. Their product suite includes MetaMask, Infura, Linea, Diligence, and the NFT toolkit Phosphor, making them a trusted collaborator for users, creators, and developers. Consensys' mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on.

Director - Regional Sales

Company: GitLab

Location: Japan

Posted Nov 25, 2025

The role is for a Director of Regional Sales for New Business in Japan. The position involves building and leading a team focused on driving new logo growth across Japan. The successful candidate will develop and execute a scalable sales strategy, hire and coach a high-performing team, and collaborate with cross-functional partners to bring GitLab's DevSecOps platform to new customers in Japan.

(Remote & Part-time) Search Quality Rater-US

Company: Welo Data

Location: USA

Posted Nov 25, 2025

Welocalize is seeking English speakers to work as Search Quality Raters, evaluating and improving online search engine results. The position offers flexible scheduling, competitive pay, and benefits. Applicants must be fluent in English, have strong online research skills, and be dedicated to the Search Quality rating program.

Global Head of Events

Company: Kraken

Location: USA

Posted Nov 25, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium crypto products and prioritize security, education, and client support. The Events team is responsible for shaping Kraken's global presence and community engagement through world-class IRL experiences.

Machine Learning Engineer Intern - Poe

Company: Quora

Location: Canada

Posted Nov 25, 2025

Quora offers a 16-week internship focused on AI and LLM development with opportunities to work on impactful projects, collaborate with experienced teams, and access benefits like remote work reimbursement and equity refreshers. The role emphasizes growth, mentorship, and contributing to innovative products while valuing diversity and inclusivity.

Senior Incident Response Analyst

Company: Tines

Location: USA

Posted Nov 25, 2025

The job posting is for a Senior Security Operations Engineer to help grow and mature the security program at Tines. The role involves driving security projects, performing security reviews, scaling detection and response capabilities, reviewing bug bounty reports, assisting with security questionnaires, supporting vendor security reviews, tracking vulnerability remediation, providing security training, acting as an escalation point, proactively hunting for threats, performing oncall duties, ensuring security controls are deployed and tested, and mentoring junior engineers. The ideal candidate should have 6-10 years of experience in a security role, excellent written and verbal English skills, deep familiarity with cloud security fundamentals, familiarity with securing container technologies, background in automating security tasks, knowledge of commandline log analysis, common attacks, and OS hardening for Linux and macOS, experience working on an oncall rotation, excellent analytical and time management skills, and the ability to work autonomously or collaboratively with peers.

Engineering Manager - Partner Success & Marketplace

Company: Webflow

Location: USA

Posted Nov 25, 2025

Webflow seeks an Engineering Manager to lead their Service Provider Success team, focusing on AI-driven marketplace expansion. The role offers competitive compensation, equity, and a collaborative, innovative environment.

People Analytics Delivery Program Manager

Company: One Model

Location: USA

Posted Nov 25, 2025

One Model is seeking a seasoned SaaS Program Manager to establish the operational heartbeat of their People Analytics Delivery team. The role involves end-to-end program management of the entire Delivery portfolio, including customer implementations and data projects. The ideal candidate will have 5+ years of program management experience, preferably in a B2B SaaS or HR SaaS environment, and will be responsible for program governance, capacity planning, process improvement, and executive project management.

Backend Product Software Engineer - Financial Data

Company: Dropbox

Location: Mexico

Posted Nov 25, 2025

The role of a Product Backend Engineer at Dropbox involves transforming the infrastructure that powers financial and commerce systems. The engineer will join the Finance Data Engineering team to build backend services and platforms for reliable, scalable, and future-ready financial reporting and commerce capabilities. The work focuses on designing and developing core backend systems, collaborating with engineering, finance, and data teams, and reimagining commerce and financial infrastructure from the ground up.

Housing Senior Support Consultant

Company: NECSWS

Location: UK

Posted Nov 25, 2025

The job description is for a Senior Support Consultant role at NEC Software Solutions, a global tech company. The role can be remote or hybrid and involves providing technical assistance, application support, and usage guidance to customers. The company offers an excellent benefits package, including private medical cover, paid holidays, life assurance, pension plan, flexible benefits, and free access to LinkedIn Learning. The role requires strong SQL skills, experience with web technologies, and good communication skills. The company is an equal opportunities employer and welcomes applications from all communities.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

Related Pages