Provide A Positive Customer Service Experience Jobs

1,891,321 open positions · Updated daily

Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.

Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.

Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.

Staff Machine Learning Engineer - Core Engineering

Company: Pinterest

Location: USA

Posted Nov 24, 2025

Pinterest is seeking talented Staff Machine Learning Engineers to join their Core Engineering organization. The role involves designing features, building large-scale machine learning models, and developing new techniques for inferring user interests. The company offers hands-on access to a vast amount of data and the opportunity to contribute to state-of-the-art applied machine learning systems.

Lead AI Strategist

Company: phData

Location: USA

Posted Nov 24, 2025

The Lead AI Strategist role involves driving delivery excellence, growing the business, and ensuring customer success. The strategist will engage with senior executives, scope and shape AI strategy, and provide delivery oversight. They will manage multiple work streams, build executive relationships, and guide clients through complex AI challenges. The role requires 6+ years of AI strategy leadership experience, consulting leadership experience, and expertise in AI capabilities, industry verticals, and functional strategy leadership.

Landing Page Designer

Company: ElevenLabs

Location: USA

Posted Nov 24, 2025

ElevenLabs is a leading audio AI company with significant growth and innovation, offering platforms for text-to-speech and conversational AI. The company emphasizes impact, AI-first approaches, and global opportunities for talented professionals.

Innovation Engagement Manager

Company: Vonage

Location: USA

Posted Nov 24, 2025

The role of Innovation Engagement Manager is pivotal in shaping the future of the Network API ecosystem. The position requires exceptional business acumen, communication skills, and the ability to foster high-impact relationships. Key responsibilities include collaborating with customers and partners, facilitating strategic workshops, defining commercial constructs, delivering business consulting, implementing launch plans, and preparing handover materials. The ideal candidate should have 10 years of experience in customer-facing roles, with expertise in devising product introduction strategies, consultative selling, solution consulting, business acumen, market introduction, partnership development, stakeholder management, communication, leadership, and a results-oriented mindset. Familiarity with the Network API landscape is a plus.

Senior Software Engineer (Tech Lead, React/Next/Nest)

Company: RV LIFE

Location: Anywhere

Posted Nov 24, 2025

RV LIFE is seeking a Senior Software Engineer to lead the development of innovative applications for RVing technology. The role involves architecting and developing scalable, serverless solutions on AWS, leading greenfield development, and providing technical leadership. The company values innovation, collaboration, and continuous learning in a fully remote environment.

Account Executive - Enterprise

Company: Zapier

Location: North America

Posted Nov 24, 2025

Zapier is seeking an experienced Enterprise Account Executive to join their upmarket sales team. The role involves selling Zapier's automation platform to global customers, collaborating with cross-functional teams, and driving revenue. Zapier values diversity, remote work, and the use of AI tools responsibly.

Engineering Manager - Growth

Company: Zapier

Location: North America

Posted Nov 24, 2025

Zapier is seeking an Engineering Manager for Growth Personalization to lead a team building and maintaining the company's personalization infrastructure. The role involves collaborating with cross-functional teams, defining technical strategy, and driving user engagement through personalized experiences. Zapier values responsible AI use and emphasizes remote work, diversity, and inclusivity.

Business Development Representative

Company: Cryptio

Location: UK

Posted Nov 24, 2025

Cryptio is a company that builds infrastructure for the crypto economy, providing enterprise-grade backoffice and data platforms for institutions, corporates, and crypto-native organizations. They are hiring a Business Development Representative (BDR) to energize their sales pipeline and start valuable customer conversations. The role involves cold calling, qualifying and developing sales leads, building prospect lists, setting up meetings and demos, mastering Cryptio's value proposition, tailoring pitches, leveraging AI tools, tracking activity in Hubspot, supporting Account Executives, and reporting to the Head of Revenue. The ideal candidate should be passionate about crypto, have 1+ year of SDR or commercial sales experience or evidence of success in competitive environments, bring high energy and initiative, manage time effectively, communicate fluently in English, and thrive in a fast-paced, high-contact phone environment.

Customer Success Manager - High Touch

Company: n8n

Location: USA

Posted Nov 24, 2025

n8n is an open-source workflow orchestration platform that empowers technical teams to automate faster and smarter. The company has grown rapidly since its founding in 2019, with a diverse team of over 160 employees, a strong community of 650,000 active developers, and significant funding from investors. n8n focuses on building strong customer relationships, driving adoption and retention, and fostering a passionate, inclusive culture.

Principal Sales Engineer

Company: Perforce

Location: Mexico

Posted Nov 24, 2025

Perforce seeks a Principal Sales Engineer in Mexico City to drive customer success and innovation. The role involves technical sales, collaboration with teams, and leveraging expertise in cloud and AI technologies. Qualifications include fluency in English/Spanish, DevOps experience, and strong communication skills.

Demand Generation Manager

Company: Leonardo.Ai

Location: Australia

Posted Nov 24, 2025

LeonardoAI, an Australian tech startup now part of Canva, is on a mission to democratize design and ignite global creativity through its AI-powered platform. The company is seeking a Demand Generation Manager to scale its marketing engine across influencer, performance, and event marketing, working closely with creative and content teams to deliver impactful campaigns globally.

Staff Frontend Software Engineer

Company: Circadence Corporation

Location: USA

Posted Nov 24, 2025

Circadence is hiring a Staff Front End Engineer to lead the development of the RangeGPT user interface, a cutting-edge cyber range design and analysis tool. The role involves architecting and evolving the frontend codebase using React, TypeScript, and modern libraries, as well as designing and implementing scalable component frameworks and UI state models. The ideal candidate should have 7+ years of professional experience in frontend or fullstack roles with a strong UI focus, expert-level proficiency in React + TypeScript, and proven experience owning frontend frameworks and design systems used by cross-functional teams.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

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