Provide A Positive Customer Service Experience Jobs

1,891,321 open positions · Updated daily

Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.

Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.

Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.

Product Manager - NEC Housing Repairs & Workforce Management

Company: NECSWS

Location: UK

Posted Nov 22, 2025

NEC Housing is seeking a Product Manager to help shape and deliver cutting-edge products for the Social Housing community. The role involves market research, collaborating with customers, defining business needs, building business cases, managing roadmaps, and supporting product launches. The company offers an excellent benefits package and opportunities for growth within the Product Team or wider business.

Salesforce Technical Architect

Company: TTEC Digital

Location: Canada

Posted Nov 22, 2025

TTEC Digital is seeking a Salesforce Architect to join their growing Salesforce Practice. The role involves driving technical solutions, analyzing and designing client solutions, and collaborating with various teams. The company values employee satisfaction and provides a supportive work environment. They offer competitive compensation and benefits, and are committed to diversity and inclusion.

Senior Director - Payment Operations

Company: Blackbaud

Location: Remote

Posted Nov 22, 2025

The job posting is for a Senior Director of Payment Operations role at Blackbaud. The role involves leading the design, deployment, and maintenance of complex payment processing infrastructure. The ideal candidate should have 15+ years of experience in payment processing infrastructure and operations, 10+ years of hands-on experience in the payments industry, and 8+ years of people management experience. The role requires technical expertise in payment gateways, acquiring and issuing systems, tokenization, modern payment platforms, and fraud detection technologies. The candidate should also have strong leadership and communication skills.

Design Elements Lead

Company: Canva

Location: Australia

Posted Nov 22, 2025

The job description is for an Acting Elements Lead role at Canva, a company that redefines how the world experiences design. The role involves overseeing creative direction, craft quality, and strategic vision across various elements such as photos, videos, fonts, copy, audio, motion, and graphics. The team sets the creative strategy and quality bar for all element types, connects craft and subgroup leads, and guides day-to-day management, creative reviews, and execution. The ideal candidate is a seasoned creative leader with broad creative literacy, production fluency, taste and quality judgment in an AI-first world, strategic and data-driven thinking, people leadership skills, and trend awareness.

AI Image Optimization Lead

Company: Gametime United

Location: USA

Posted Nov 22, 2025

This job description outlines a role focused on leveraging Generative AI to enhance platform engagement and conversion through image optimization. It details responsibilities like AB testing, system design, and visual strategy, along with required technical and leadership skills. The position offers competitive compensation and benefits.

Sales Strategic Account Executive - Nonprofits

Company: Blackbaud

Location: USA

Posted Nov 22, 2025

The Enterprise Strategic Account Executive role at Blackbaud involves managing sales activities, collaborating with Client Success Managers, executing plans to position Blackbaud as the solution of choice, and building relationships with senior-level executives. The ideal candidate should have 10+ years of experience in selling large complex CRM and/or ERP software solutions, a proven track record of over quota achievement, and entrepreneurial drive.

Senior Tax Analyst - Indirect and Income Taxation

Company: iRhythm

Location: Remote

Posted Nov 22, 2025

iRhythm offers a Senior Tax Analyst role with opportunities to impact cardiac health, grow professionally, and work on global tax compliance. The position involves managing indirect taxes and contributing to strategic planning.

Product Marketing Manager

Company: Aleph

Location: North America,Latin America

Posted Nov 22, 2025

Aleph is an AI-native platform for Financial Planning & Analysis (FP&A) that centralizes financial data and automates reporting, variance analysis, and forecasting. The company has strong product-market fit, high win rates, and low churn. They are hiring a Product Marketing Manager to shape how Aleph is understood and adopted in the market.

Chief Medical Officer

Company: VSP Vision

Location: Remote

Posted Nov 22, 2025

The Chief Medical Officer will oversee clinical optometric care, align services with organizational goals, and ensure high-quality, accessible eye care. They will lead the optometry team, develop clinical protocols, ensure compliance, analyze patient outcomes, and drive strategic planning for service expansion and innovation.

Principal Solution Owner

Company: phData

Location: USA

Posted Nov 22, 2025

The job description is for a Solution Owner role in an Advisory practice. The role involves bridging the gap between clients' business needs and technical solutions, advising clients on best practices, shaping strategic vision for data platforms, and delivering transformative data solutions. Key responsibilities include vision and strategy, customer focus, influence and communication, and planning and execution. The role requires a bachelor's degree, experience in product management or consulting, and strong analytical and communication skills.

Consultant - SmartRecruiters Implementation

Company: Cielo

Location: India

Posted Nov 22, 2025

Cielo offers a career in talent acquisition with opportunities for growth and collaboration. The role involves implementing SmartRecruiters and Paradox solutions, requiring experience in consulting and technology. The company emphasizes equal opportunity and professional development.

Senior Product Analyst - LiveOps Automation

Company: Scopely

Location: Spain

Posted Nov 22, 2025

Scopely is seeking a Senior Product Analyst to join their LiveOps Automation team in Spain. The role involves analyzing player performance, partnering with ML engineers, and designing statistical tests. Scopely values diversity and aims to create games for everyone.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

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