Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Staff Engineer
Company: NABIS
Location: USA
Posted Nov 18, 2025
Nabis is a leading licensed cannabis wholesale platform with a mission to empower the world to discover cannabis. They are building an innovative technology-first platform to scale the cannabis industry and are seeking a Staff Engineer to drive the success of their V2 Platform. Nabis offers a fully remote, high-impact role with competitive compensation and a diverse, inclusive work environment.
Head of Design
Company: User Interviews
Location: USA
Posted Nov 18, 2025
User Interviews is a company that connects businesses with diverse audiences for user research. They prioritize talking to customers, understanding their behavior, and building products that customers love. The company values high agency, bias to action, and thoughtful risk-taking. They are building a product loved by designers and researchers at world-class companies, with a focus on AI and remote work culture.
Senior JavaScript Engineer
Company: Nearform
Location: Italy
Posted Nov 18, 2025
Nearform is a global team of data, AI, and engineering experts who build intelligent digital solutions for leading enterprises. They are seeking a Senior JavaScript Engineer to design and build applications using JavaScript, with a focus on Node.js and React. The role involves collaborating with clients, optimizing application performance, and working in an agile environment. Nearform offers competitive benefits, including remote work, flexible hours, training allowances, and a pension plan.
Staff Product Manager, Growth — New User Acquisition
Company: Reddit
Location: USA
Posted Nov 18, 2025
The job posting is for a Product Manager role on Reddit's Top of Funnel team, focusing on optimizing the platform for search engines and user growth. The role involves defining strategy, roadmapping, experimentation, and collaboration with cross-functional teams. The position is fully remote, with a preference for candidates in the EST timezone.
Staff Product Manager
Company: Dropbox
Location: USA
Posted Nov 18, 2025
Dropbox is seeking a Staff Product Manager to lead the evolution of Find and Relevance within Dash, the intelligent search and organizational assistant. The role focuses on improving search quality, query understanding, personalization, and ranking relevance by working closely with AI/ML and data teams. It involves data-driven experimentation, deep customer empathy, and shaping user discovery and retrieval experiences using modern AI techniques.
Senior Python Software Engineer
Company: Nearform
Location: Ireland
Posted Nov 18, 2025
Nearform is a global team of data, AI, and engineering experts who build intelligent digital solutions for leading enterprises. They are seeking a Senior Python Software Engineer to design and build applications using Python, with a focus on FastAPI and Pydantic frameworks. The role involves collaborating with clients, optimizing application performance, and working in an agile environment.
Customer Support Engineer
Company: Vercel
Location: USA
Posted Nov 18, 2025
The role is for a deeply technical engineer to join Vercel's Customer Support Engineering team. The engineer will resolve customer concerns, create and improve internal tooling, and engineer solutions to help Vercel customers. The role requires strong communication skills, experience with Vercel and modern web development, and the ability to work in a fully remote, globally distributed team.
Systems Administrator (Zendesk)
Company: Vonage
Location: Poland
Posted Nov 18, 2025
The Systems Administrator role at Vonage API is crucial for administering and optimizing core platforms that power the Customer Success organization. The role involves managing CRM systems, AI-driven tools, data management, integrations, and process improvements to ensure seamless customer experiences and insights at scale.
Senior Machine Learning Platform Engineer
Company: Synthesia
Location: Europe,UK,Switzerland
Posted Nov 18, 2025
Synthesia aims to simplify video creation with AI, highlighting its growth and a senior MLOps role requiring DevOps and cloud expertise.
Staff Data Scientist
Company: Webflow
Location: USA
Posted Nov 18, 2025
Webflow is a platform that empowers teams to build, manage, and optimize websites using visual development, content management systems, AI-driven personalization, hosting, and analytics. They are hiring a Staff Data Scientist to help inform the future of Webflow with data by building a deep understanding of how customers create for the web with their product.
Administrator
Company: GitLab
Location: USA
Posted Nov 18, 2025
The Contract Administrator role provides essential support for the contracting process, serving as a key resource for the Legal Procurement team. The role involves assisting with contract intake and review, managing contract documentation, and supporting the overall contracting process. The ideal candidate should have at least 14 years of contracts administration experience, strong organizational skills, and proficiency in contract management systems and AI tools.
Intermediate Backend Engineer (Ruby), AI Engineering, Custom Models
Company: GitLab
Location: North America,Latin America,EMEA
Posted Nov 18, 2025
The Custom Models team at GitLab is responsible for developing and maintaining key components of GitLab AI, allowing customers to run GitLab Duo features in private environments. The team collaborates with various teams to ensure a complete lifecycle of features, focusing on customization controls and a smooth experience for large customers. The role involves fullstack development using JavaScript, Ruby on Rails, and Python, with opportunities to work on both frontend and backend components. The team values asynchronous work, code quality, and performance optimization.