Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Data Scientist-II

Company:

Location: Norcross, GA

Posted Feb 03, 2025

Channel Sales Executive - Video Security & Access Control (Atlanta)

Company: Motorola Solutions

Location: Atlanta, GA

Posted Feb 03, 2025

Motorola Solutions is seeking a Channel Sales Executive for Video to develop new business, meet revenue goals, and promote Avigilon products. The role involves creating and managing a sales funnel, conducting sales calls, and working with vertical marketing teams. The ideal candidate has 4+ years of video security solutions sales experience, strong technical acumen, and the ability to forecast revenue. Travel up to 50% of the time is required, with a preferred location in Greater Atlanta, Georgia. The target base salary range is $50,700 - $110,400 USD.

Sr Software Engineer - ServiceNow

Company:

Location: Buckhead, GA

Posted Feb 03, 2025

Lead Software Engineer - ServiceNow

Company:

Location: Decatur, GA

Posted Feb 03, 2025

Lead Cybersecurity Software Engineer

Company:

Location: Norcross, GA

Posted Feb 03, 2025

Data Scientist-II

Company:

Location: Morrow, GA

Posted Feb 03, 2025

Lead Software Engineer - ServiceNow

Company:

Location: Morrow, GA

Posted Feb 03, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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