Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Area Manager, CPG

Company: VORTO

Location: Atlanta, GA

Posted Jan 25, 2025

Vorto is a company focused on increasing sustainability and job creation by optimizing supply chains using AI technology. They are seeking an Area Manager CPG to oversee regional logistic program operations, manage driver communities, and ensure efficient and cost-effective product movement. The role requires 50-100 travel, proficiency in Microsoft Office, strong communication skills, and a commitment to excellent customer service. Vorto offers a competitive compensation package, benefits, and a modern office space in downtown Denver.

MFG HPWS TECHNICIAN ENTRY LEVEL

Company: Kroger

Location: Atlanta, GA

Posted Jan 25, 2025

Dietitian Nutritionist I

Company: Sodexo

Location: Kingsland, GA

Posted Jan 25, 2025

US - National Sales Director

Company: Jobandtalent

Location: Atlanta, GA

Posted Jan 25, 2025

JobampTalent, a leading tech-enabled marketplace, is seeking a National Sales Director to lead and grow its business across the US with large enterprise clients. The role involves developing and executing a national sales plan, establishing and nurturing client relationships, and driving revenue growth. The ideal candidate should have proven experience in staffing sales, particularly in light industrial and skilled trades sectors, at a national level. The position offers a competitive base salary and a highly rewarding commission structure, with substantial earning potential. The role requires extensive travel across the US to meet clients and generate new business.

Design Engineering Manager

Company: Phoenix Stamping Group

Location: Atlanta, GA

Posted Jan 25, 2025

Phoenix Stamping is a growing manufacturing company with a family-oriented work environment, offering competitive pay and benefits. The company, established in 1986, specializes in sheet metal and rod products for various industries across North America. They are seeking a Design Engineering Manager to lead the Design Engineers, provide technical leadership, and manage engineering design-related activities. The role involves planning and implementing customer support functions, managing processes, and continuously improving operations. The ideal candidate should have a Bachelor's degree in Mechanical Engineering, 5+ years of experience in design engineering, and proficiency in Autodesk Inventor or similar 3D modeling software.

Service Technician II

Company: Windsor Communities

Location: Atlanta, GA

Posted Jan 25, 2025

General Manager 6 - Food

Company: Sodexo

Location: Atlanta, GA

Posted Jan 25, 2025

Registered Nurse(RN)**Will Train**

Company: DaVita

Location: Valdosta, GA

Posted Jan 25, 2025

Facilities Watch Officer

Company: Leidos

Location: Augusta, GA

Posted Jan 25, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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