Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Pharmacy Intern

Company: CVS Health

Location: Cartersville, GA

Posted Jan 24, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional care. Interns will work under a licensed pharmacist, participate in patient care programs, and demonstrate empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Calhoun, GA

Posted Jan 24, 2025

The job description outlines responsibilities for a Courtesy Clerk/Grocery Bagger, which includes bagging groceries, maintaining a clean store environment, assisting customers, and performing basic shelf conditioning. The role emphasizes exceptional customer service, respect, honesty, integrity, diversity, inclusion, and safety. The company, a large grocer with nearly 2,800 stores, values its employees and offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Pharmacy Intern

Company: CVS Health

Location: Kennesaw, GA

Posted Jan 24, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional care. Interns will work under a licensed pharmacist, participate in patient care programs, and demonstrate empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Preferred qualifications include immunization eligibility and proficiency in Microsoft Office Suite.

Personal Banker

Company: PNC

Location: Decatur, GA

Posted Jan 24, 2025

At PNC, the Branch Sales and Service Associate I role in Decatur, Georgia, is a customer-focused position. The associate will strengthen customer relationships through proactive sales and service activities, leveraging a defined sales process. They will engage in sales conversations to identify appropriate financial solutions, collaborate with ecosystem partners to grow customers' share of wallet, and create customer loyalty. The role requires accountability, banking knowledge, client loyalty, customer experience, and proactive sales skills. PNC offers comprehensive benefits including health coverage, life insurance, disability protection, 401(k) with match, and various paid time off options.

Sales Management Trainee Intern- Summer- Stockbridge

Company: Enterprise Mobility

Location: Morrow, GA

Posted Jan 24, 2025

The Enterprise Management Internship offers university/college students a chance to gain valuable business and leadership skills in a real-world professional environment. Paid interns learn to manage a fleet of vehicles, handle customer service, develop marketing strategies, and build relationships. The internship is team-based, providing opportunities for growth, learning, and fun. It offers competitive pay, performance incentives, and potential employee referral rewards. Eligibility includes being at least 18, enrolled in a bachelor's degree program, having a valid driver's license, and relevant work experience.

Prep Cook - Berry College

Company: Aramark

Location: Rome, GA

Posted Jan 24, 2025

Senior ABAP Engineer (Hybrid)

Company: Cargill

Location: Atlanta, GA

Posted Jan 24, 2025

Technician, Refrigeration/HVAC

Company: Walmart

Location: Morrow, GA

Posted Jan 24, 2025

Sr Cloud Engineer

Company: UKG

Location: Atlanta, GA

Posted Jan 24, 2025

UKG, the largest U.S.-based private software company, is seeking a Network Engineer with 8+ years of experience. The role involves managing and optimizing global network infrastructure, collaborating with teams, and providing 24x7 support. The company offers comprehensive benefits, an inclusive culture, and opportunities for professional growth. UKG is committed to diversity and equal opportunity employment.

Pharmacy Intern

Company: CVS Health

Location: Augusta, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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