Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

To-Go Hospitality

Company: Cracker Barrel

Location: Brunswick, GA

Posted Jan 24, 2025

Cracker Barrel Old Country Store in Brunswick, GA is seeking a To-Go Specialist. The role involves supporting the catering and to-go side of the business, ensuring guests can enjoy their homestyle favorites on-the-go. Responsibilities include taking detailed orders, swiftly packing meals, and maintaining a clean and well-stocked To-Go area. The position offers growth opportunities, great benefits, and a culture of hospitality. It's a tipped role with no tipping-out required. Cracker Barrel is committed to an inclusive culture, valuing diversity and equality.

Automation Engineer

Company: Saint-Gobain

Location: Athens, GA

Posted Jan 24, 2025

The Automation Engineer, reporting to the Maintenance Manager, will assist in World Class Manufacturing projects, focusing on process control and improvement. Key responsibilities include technical support for automation systems, troubleshooting, and implementing updates. The role requires a Bachelor's degree in Electrical Engineering, 3-5 years of experience in manufacturing, and expertise in AC/DC drive systems, power distribution, and networking. Strong communication, problem-solving, and teamwork skills are essential.

Cleaning Crew Member

Company: Cracker Barrel

Location: Kingsland, GA

Posted Jan 24, 2025

Veterinarian

Company: Banfield Pet Hospital

Location: Augusta, GA

Posted Jan 24, 2025

Banfield, a leading general veterinary care practice in America, is seeking veterinarians to join their team. They offer a competitive salary range of $102,000 to $170,000 per year, plus production, with additional benefits like medical, dental, vision insurance, paid time off, and a 401(k) savings plan. Banfield values work-life balance and provides opportunities for growth, leadership roles, and continuing education. They support diverse perspectives and cultures, and offer resources for mental health and pet wellness.

Host

Company: Cracker Barrel

Location: Jefferson, GA

Posted Jan 24, 2025

The job posting for a Host position at Cracker Barrel Old Country Store emphasizes the importance of hospitality and a 'Pleasing People' attitude. The role offers flexible hours, potential for promotion, and comprehensive training. The company values diversity, equity, and inclusion, and provides a range of benefits including competitive pay, health benefits, and opportunities for career growth. Employees are encouraged to cross-train and develop within the company.

Cleaning Crew Member

Company: Cracker Barrel

Location: Calhoun, GA

Posted Jan 24, 2025

The Cleaning Crew Member role at Cracker Barrel Old Country Store involves maintaining cleanliness of the restaurant, kitchen, and retail shop, primarily during the 3rd shift. Responsibilities include working with kitchen, dining room, and retail shop teams to keep various areas clean. Qualifications include being 18 years old, able to stand for long periods, lift up to 40 pounds, and work with food items. The company values diversity, equity, and inclusion, offering a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits.

Dishwasher

Company: Cracker Barrel

Location: Macon, GA

Posted Jan 24, 2025

Cook

Company: Cracker Barrel

Location: Canton, GA

Posted Jan 24, 2025

Cleaning Crew Member

Company: Cracker Barrel

Location: Newnan, GA

Posted Jan 24, 2025

Server

Company: Cracker Barrel

Location: Kingsland, GA

Posted Jan 24, 2025

Cook

Company: Cracker Barrel

Location: Savannah, GA

Posted Jan 24, 2025

Cracker Barrel Old Country Store is seeking a Cook for their Pooler location in Georgia. The role involves preparing a variety of Southern dishes using the company's recipes and methods. The Cook will work in a team to ensure high standards of professional cooking, quality, safety, cleanliness, and hospitality. The job offers flexible hours, potential for promotion, and a supportive work environment. Cracker Barrel emphasizes a culture of belonging, diversity, and inclusion, providing top-notch training, diverse career paths, and competitive pay and benefits. The company is committed to valuing all employees and fostering an atmosphere of mutual respect and support.

Sr. Python Engineer

Company: Chick-fil-A, Inc.

Location: Atlanta, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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