Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

FAC ENG/LIGHTING TECH

Company: Kroger

Location: Morrow, GA

Posted Jan 24, 2025

Cook

Company: Sodexo

Location: Savannah, GA

Posted Jan 24, 2025

Patient Care Technician

Company: DaVita

Location: Decatur, GA

Posted Jan 24, 2025

(USA) Member Team Lead

Company: Walmart

Location: Marietta, GA

Posted Jan 24, 2025

Pharmacy Technician

Company: CVS Health

Location: Brunswick, GA

Posted Jan 24, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. They are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. The role involves completing basic inventory activities, delivering additional health care services, and adhering to all relevant laws and regulations.

Nurse Practitioner (NP)

Company: CVS Health

Location: Suwanee, GA

Posted Jan 24, 2025

Pharmacy Technician

Company: CVS Health

Location: Dawsonville, GA

Posted Jan 24, 2025

Senior TPA Operations Manager

Company: Infosys

Location: Atlanta, GA

Posted Jan 24, 2025

Infosys McCamish Systems, a subsidiary of Infosys BPM Ltd, is seeking a Senior TPA Operations Manager with Retirement Services background for a hybrid role in Atlanta, GA. The role involves managing client engagements, ensuring sustainable business relationships, and meeting various objectives. Key responsibilities include client satisfaction, business financial management, employee development, leadership, TPA strategy, cross-functional support, and more. The ideal candidate should have a Bachelor's degree, at least 12 years of relevant experience, and preferably experience in the retirement services domain, handling profit and loss, and implementing automation and process transformation.

Store Manager in Training

Company: CVS Health

Location: Alpharetta, GA

Posted Jan 24, 2025

LPN - Licensed Practical Nurse

Company: CVS Health

Location: Douglasville, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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