Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Pharmacy Intern

Company: CVS Health

Location: Suwanee, GA

Posted Jan 24, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Pharmacy Intern

Company: CVS Health

Location: Suwanee, GA

Posted Jan 24, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Augusta, GA

Posted Jan 24, 2025

The job description outlines responsibilities for a Courtesy Clerk/Grocery Bagger, which includes bagging groceries, maintaining a clean store environment, assisting customers, and performing basic shelf conditioning. The role requires strong customer service skills, effective communication, and the ability to handle stressful situations. The company values respect, honesty, integrity, diversity, inclusion, and safety. Benefits include comprehensive healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and opportunities for growth and training.

Supply Chain Subcontract Specialist 2/3

Company: Northrop Grumman

Location: Warner Robins, GA

Posted Jan 24, 2025

Northrop Grumman is seeking a Supply Chain Subcontract Specialist 2/3 for a position in Warner Robins, Georgia. The role involves developing subcontract specifications, preparing bid packages, analyzing proposals, and administering subcontracts. The ideal candidate should have experience in supply chain management, contracts administration, and project management. A Secret Clearance is required. The company offers competitive salary ranges, benefits, and opportunities to work on revolutionary systems. Northrop Grumman values intellectual curiosity, cognitive diversity, and employees making history.

Lead Consultant

Company: Infosys

Location: Atlanta, GA

Posted Jan 24, 2025

The Lead Consultant role at Infosys McCamish involves contributing to various project phases, focusing on business process consulting and problem-solving. The ideal candidate should have extensive experience in policy admin systems, preferably VPAS®, and strong knowledge of life insurance terminology and data structures. Responsibilities include requirements gathering, contributing to project work streams, analyzing and resolving system issues, and driving business meetings with stakeholders. The role requires travel as per project needs and involves sitting and working at a computer for extended periods.

Pharmacy Intern

Company: CVS Health

Location: Roswell, GA

Posted Jan 24, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Pharmacy Intern

Company: CVS Health

Location: Alpharetta, GA

Posted Jan 24, 2025

Retail Print Sales Supervisor

Company: Staples

Location: Conyers, GA

Posted Jan 24, 2025

Staples is hiring immediately for Print Supervisors to lead a team in driving results for key metrics by providing total print solutions for customers. The role involves collaborating with customers, coaching associates, and leveraging Salesforce.com to manage customer relationships. Essential skills include team leadership, computer literacy, attention to detail, and ability to lift materials. Benefits include flexible schedules, paid time off, career development, and discounts. Staples is an Equal Opportunity Employer.

CyberArk PAM Senior Consultant

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Pharmacy Intern

Company: CVS Health

Location: Buford, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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