Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Server

Company: Cracker Barrel

Location: Perry, GA

Posted Jan 24, 2025

Cracker Barrel Old Country Store in Perry, GA is seeking a server who is friendly and guest-focused. The role involves serving customers in a fast-paced, family-friendly environment, with flexible hours and no tip sharing. Servers keep 100% of their tips. The company values diversity, equity, and inclusion, and offers top-notch training, diverse career paths, and comprehensive benefits including weekly pay, health benefits, and a 401K plan with company matching. The company culture emphasizes a sense of belonging and family, with opportunities for career growth and development.

Cleaning Crew Member

Company: Cracker Barrel

Location: Americus, GA

Posted Jan 24, 2025

Senior Full Stack Developer

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

S&PP Bid Management Manager - South

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture is seeking a Sales & Pricing Performance Bid Manager. The role involves managing sales pursuits throughout the lifecycle, including establishing a win strategy, coordinating approvals, managing resources, and supporting negotiations. Key responsibilities include understanding strategic direction, driving collaboration, and developing workplans. The ideal candidate will have an undergraduate degree, English fluency, and at least 4 years of sales project management experience. Preferred qualifications include experience with sales fundamentals, proposal development, and program management skills.

Cook

Company: Cracker Barrel

Location: Valdosta, GA

Posted Jan 24, 2025

Cracker Barrel Old Country Store is seeking a Cook for their Valdosta location. The role involves preparing a variety of Southern dishes using the company's recipes and methods. The Cook will work in a team to ensure high standards of professional cooking, quality, safety, cleanliness, and hospitality. The job offers flexible hours, potential for promotion, and comprehensive training. Cracker Barrel emphasizes a culture of belonging, diversity, and inclusion, providing top-notch training, diverse career paths, and competitive pay and benefits. The company is committed to valuing all employees and fostering an environment where everyone feels like family.

Public Service South Management Consulting Manager

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture Consulting is an innovation-led company that emphasizes continuous reinvention and turning disruption into opportunity. It offers a future-proof career with extensive training and development, focusing on creating unique, impactful careers. The role involves driving profitable growth, designing process improvements, and delivering large-scale projects with minimal help. Bonus points for public service experience and innovative ideas. Accenture is committed to diversity, inclusion, and equal opportunity, with a strong focus on creating a sense of belonging for all employees.

Cook

Company: Cracker Barrel

Location: Dalton, GA

Posted Jan 24, 2025

Cracker Barrel Old Country Store is seeking a Cook in Dalton, GA. The role involves preparing a variety of Southern dishes using the company's recipes and methods. The Cook will work in a team to ensure high standards of professional cooking, quality, safety, cleanliness, and hospitality. The job offers flexible hours, potential for promotion, and comprehensive training. Cracker Barrel emphasizes a culture of belonging, diversity, and inclusion, providing top-notch training, diverse career paths, and competitive pay and benefits. The company is committed to valuing all employees and fostering an environment where everyone feels accepted and celebrated.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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