Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Personal Banker - Riverdale GA, Vietnamese Speaker desired

Company: Wells Fargo

Location: Morrow, GA

Posted Jan 24, 2025

Wells Fargo is seeking an Associate Personal Banker (SAFE) for their National Branch Network. The role involves delivering exceptional customer service, building relationships, and proposing appropriate products and services. The bank emphasizes a supportive work environment with competitive salary, robust benefits, and programs for work-life balance. The ideal candidate should have customer service experience, be able to educate customers on technology, and handle complex transactions. Bilingual proficiency in English/Vietnamese is a plus. The position requires SAFE registration and compliance with various regulations.

SAP S/4 HANA Solution Architect-Manager

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte's Enterprise Performance team is seeking a SAP S/4HANA Solution Architect with 10-12 years of experience. The role involves supporting functional configuration and implementation/deployment of SAP, leading team discussions on business requirements, and applying industry best practices. The successful candidate will work on SAP S/4HANA projects in brownfield environments, design interfaces, and create test scripts. Deloitte, as SAP's #1 Partner in North America, offers opportunities for innovation, modernization, and scalability. The wage range is $124,000 to $208,250.

Senior Detection Engineer

Company: Autodesk

Location: Atlanta, GA / Remote

Posted Jan 24, 2025

Personal Banker - Cleveland Hwy - Dalton, GA

Company: Wells Fargo

Location: Dalton, GA

Posted Jan 24, 2025

Wells Fargo is seeking an Associate Personal Banker (SAFE) for their National Branch Network. The role involves delivering exceptional customer service, building relationships, and proposing appropriate products and services. The bank emphasizes a supportive work environment with competitive salary, robust benefits, and programs for work-life balance. The ideal candidate should have customer service experience, ability to handle complex transactions, and proficiency in educating customers about technology and mobile banking. The position requires SAFE registration and compliance with the S.A.F.E. Mortgage Licensing Act. Wells Fargo values diversity and inclusion.

J.P. Morgan Wealth Management - Private Client Advisor - Chamblee, GA

Company: JPMorgan Chase

Location: Norcross, GA

Posted Jan 24, 2025

J.P. Morgan Chase is seeking a Private Client Advisor for Chase Wealth Management. The role involves offering comprehensive financial planning and advice to individuals and families, with a focus on relationship management rather than portfolio management. The ideal candidate should have at least 2 years of Financial Advisor experience, demonstrated success in client acquisition, and a valid Series 7 and Series 66 (63/65) license. Preferred qualifications include CFP® certification and a Bachelor's degree. The role requires a commitment to goals-based planning, integrity, and digital innovation. J.P. Morgan Chase offers a competitive total rewards package, including health care coverage, retirement savings, and various benefits.

Management Assistant

Company: CarMax

Location: Lithia Springs, GA

Posted Jan 24, 2025

This job posting is for a position at CarMax in Lithia Springs, Georgia. The role involves assisting store managers in hiring and onboarding processes, providing exceptional customer service, and managing various administrative tasks. Key responsibilities include coordinating employment processes, greeting job applicants, conducting new associate orientations, processing paperwork for sales and auctions, and managing multiple pay types. The ideal candidate should have strong organizational skills, be able to multitask, and have intermediate PC skills. The work environment is described as pleasant but noisy, with potential for extended standing or walking.

Store Associate

Company: CVS Health

Location: Norcross, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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