Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Patient Care Technician

Company: DaVita

Location: Decatur, GA

Posted Jan 24, 2025

Patient Care Technician

Company: DaVita

Location: Morrow, GA

Posted Jan 24, 2025

DaVita, an Italian term for 'giving life', is recruiting a Patient Care Technician for an outpatient dialysis center. The role involves direct patient care, monitoring patients before, during, and after dialysis, and building long-term relationships with patients. The company offers comprehensive benefits, paid training, and opportunities for career advancement through programs like Clinical Ladders and Bridge to your Dreams. No dialysis experience is required, and healthcare experience is a plus. The role involves working flexible hours, including mornings, evenings, weekends, and holidays.

PHARMACY/TECHNICIAN

Company: Kroger

Location: Savannah, GA

Posted Jan 24, 2025

Morgan Stanley at Work - Business Services - SOC Services - Vice President

Company: Morgan Stanley

Location: Alpharetta, GA

Posted Jan 24, 2025

Morgan Stanley, a leading global financial services firm, is seeking an experienced IT/Security professional to support SOC Examinations and Security Questionnaires operations. The role involves managing pre-/post-testing items for SOC 1/SOC 2 examinations, partnering with Enterprise Privacy Officer and Risk Lead, and providing oversight of the Security Questionnaire process. The ideal candidate should have a Bachelor's or Master's degree, 10+ years of experience in IT Governance, Compliance and Controls, and knowledge of control frameworks like COBIT, COSO, ITIL, NIST. Strong analytical, business, and project management skills are required, along with excellent communication abilities. Morgan Stanley values diversity and is committed to equal employment opportunity.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Loganville, GA

Posted Jan 24, 2025

The job description involves creating a positive customer experience through excellent service and maintaining a clean, safe environment. Responsibilities include bagging groceries, assisting customers, maintaining store cleanliness, and ensuring adherence to safety and food safety regulations. The company values respect, honesty, integrity, diversity, inclusion, and safety. Qualifications include customer service skills, effective communication, stress management, and retail experience is preferred but not required. The company offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

PRODUCE/CLERK

Company: Kroger

Location: Savannah, GA

Posted Jan 24, 2025

The job description involves creating a positive customer experience, maintaining a clean and safe environment, assisting in sales goals, and embodying the company's core values. Responsibilities include modeling the 3A's of Friendly service, promoting corporate brands, maintaining product knowledge, and ensuring quality and freshness. The role requires effective communication, stress management, and the ability to work in a high-paced environment. Qualifications include stress handling, communication skills, basic math knowledge, and a food handler's permit. The company offers comprehensive benefits, including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Bakery/Deli Clerk

Company: Kroger

Location: Suwanee, GA

Posted Jan 24, 2025

The job description outlines responsibilities for a Grocery Clerk (Bakery/Deli) at a Kroger store. Key duties include preparing items per customer requests, offering product samples, informing customers of specials, maintaining freshness and correct portion sizes, recommending items, and using bakery equipment according to guidelines. The role involves ensuring food safety, maintaining inventory, and promoting a welcoming environment. Qualifications include customer service skills, effective communication, basic math, and the ability to obtain a food handler's permit. Previous bakery or retail experience is desired. Kroger offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Canton, GA

Posted Jan 24, 2025

The job description involves creating a positive customer experience through exceptional service and maintaining a clean, safe environment. Responsibilities include bagging groceries, assisting customers, maintaining store cleanliness, and ensuring adherence to safety and food safety regulations. The company values respect, honesty, integrity, diversity, inclusion, and safety. Qualifications include customer service skills, effective communication, and stress management. Benefits include healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Consulting, Specialist Leader

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

(USA) Pharmacy Tech Sam's

Company: Walmart

Location: Peachtree City, GA

Posted Jan 24, 2025

The job involves processing member purchases at a cash register, maintaining merchandise presentation, ensuring the Pharmacy area adheres to company policies, monitoring and resolving prescription fulfillment issues, promoting the Pharmacy's professional reputation, providing patient service, entering prescription data into pharmacy software, filling prescriptions, assisting during prescription pick-up, and complying with company policies. The role emphasizes respect for individuals, integrity, customer service, striving for excellence, and offers competitive pay and benefits including health, financial, and time-off benefits.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Kennesaw, GA

Posted Jan 24, 2025

The job description involves creating a positive customer experience through exceptional service and maintaining a clean, safe environment. Responsibilities include bagging groceries, assisting customers, maintaining store cleanliness, and ensuring adherence to safety and food safety regulations. The company values respect, honesty, integrity, diversity, inclusion, and safety. Qualifications include customer service skills, effective communication, and stress management. Benefits include healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Pharmacy Technician

Company: CVS Health

Location: Brunswick, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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