Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Diesel Technician

Company: Cummins

Location: Morrow, GA

Posted Jan 23, 2025

Cummins Inc. is seeking a skilled Diesel Technician for their Distribution Business in Forest Park, GA. The role involves engine repairs, troubleshooting, and preventative maintenance. The technician will also complete complex repairs, document work, and undergo ongoing training. A $5000 sign-on bonus is offered. Preferred qualifications include an Advanced Technician Level III certification, a valid driver's license, 2 years of driving experience, and a clean motor vehicle report. The role requires adherence to safety and environmental policies, and is subject to drug testing.

Registered Nurse

Company: DaVita

Location: Loganville, GA

Posted Jan 23, 2025

DaVita, an outpatient dialysis center, is seeking a Nurse to make a significant difference in patients' lives dealing with end-stage renal failure or chronic kidney disease. No dialysis experience is required, and training is provided. The role involves building long-term relationships with patients and their families, delivering care in a positive environment, and overseeing a group of patients with support from PCTs. DaVita offers comprehensive benefits, including medical, dental, vision, 401(k) match, paid time off, and more. The company is committed to diversity and belonging, and is an equal opportunity employer.

Inside Sales Representative

Company: Sonepar USA Inc

Location: Savannah, GA

Posted Jan 23, 2025

Capital Electric, a leading electrical distributor with operations in several states, offers a career more than just a job. They provide electrical products and services to contractors, contributing to a sustainable future. The company values diversity and offers a supportive culture, competitive benefits, and opportunities for career growth. The role of an Inside Sales Associate involves maintaining and growing the customer base, providing superior service, increasing sales and margin, and managing project orders. Minimum qualifications include high school diploma, counter experience in electrical distribution, strong customer service background, and proficiency in Microsoft Suite. Benefits include healthcare, paid time off, 401(k) with company match, and professional development programs.

Senior Territory Manager - Atlanta, GA

Company: BD

Location: Atlanta, GA

Posted Jan 23, 2025

Lead Technician, Facility Services, Exterior Services

Company: Walmart

Location: Perry, GA

Posted Jan 23, 2025

Walmart is seeking a Lead Technician, Facility Services, Exterior Services with at least 2 years of commercial landscaping/exterior building maintenance experience and leadership skills. The role involves leading a team of exterior service technicians, ensuring exceptional service delivery, and maintaining exterior spaces. Key responsibilities include landscaping tasks, pest/disease management, and strong customer service. Walmart offers competitive pay, benefits including health, financial, and paid time off, and opportunities for professional development. Minimum qualifications include a valid driver's license, no DUI/DWI convictions in the last 3 years, and 2 years of landscaping experience.

Principal Business Consultant, Architecture & Engineering/Buildings

Company: Autodesk

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

Autodesk is seeking a dynamic Principal Consultant for its Architecture and Engineering Services group in North America. The role involves defining and deploying innovative strategies and solutions in digital design, delivery, and management. Key responsibilities include working with Autodesk's largest customers, shaping the Autodesk Consulting service offering, and leading transformational change at the enterprise level. The ideal candidate should have a Bachelor's degree in a relevant field, at least seven years of hands-on experience in the buildings industry, and excellent strategic thinking, innovation, and communication skills. Preferred qualifications include advanced knowledge of industry practices and Autodesk products.

Senior Site Reliability Engineer

Company: UKG

Location: Atlanta, GA

Posted Jan 23, 2025

UKG is seeking a Senior Site Reliability Engineer with extensive experience in engineering or cloud, and proficiency in public cloud platforms like GCP, AWS, or Azure. The role involves developing software solutions to enhance service delivery, automating tasks, and ensuring a flawless customer experience. Key responsibilities include system design consulting, capacity planning, defining and implementing standards, supporting teams, improving system performance, collaborating with engineering professionals, and participating in incident response. The ideal candidate should have an engineering degree or equivalent experience, coding skills in languages like Python, JavaScript, C++, or Java, and understanding of best practices in metric generation, log aggregation, time-series databases, and distributed tracing.

Principal Engineer I - React

Company: CVS Health

Location: Alpharetta, GA

Posted Jan 23, 2025

CVS Health is seeking a Principal Engineer I to lead Front Store web development efforts for their e-commerce platform. The ideal candidate should have extensive experience in web development, e-commerce, cloud technologies, and enterprise content management systems. Key responsibilities include architecting, developing, and optimizing high-performance, scalable web applications using React.js and Next.js. The role involves driving technical decisions, mentoring team members, and ensuring exceptional user experiences. The company offers a competitive pay range, comprehensive benefits, and opportunities for professional growth.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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