Strong Customer Service Skills Jobs in Atlanta, GA

62,941 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Platinion Enterprise Solutions Manager

Company: Boston Consulting Group (BCG)

Location: Atlanta, GA

Posted Jan 23, 2025

Boston Consulting Group (BCG) is a global consulting firm that specializes in business strategy, digital transformation, and technology. Founded in 1963, BCG has a long history of pioneering in the field of business strategy. The firm works closely with clients to drive positive societal impact and sustainable competitive advantage. BCG Platinion, a subsidiary launched in 2000, adds deep technical expertise to BCG's capabilities, focusing on areas like Architecture, Cybersecurity, Digital Transformation, and Enterprise Application. BCG Platinion's teams are interdisciplinary, collaborative, and agile, with extensive IT expertise. They support clients' total digital transformation through technology, design, cybersecurity, and risk management. The role involves managing large-scale ERP projects, restructuring business and IT processes, and optimizing ERP solutions. Candidates should have a degree in a relevant field, 6+ years of IT/ERP consulting experience, and expertise in platforms like SAP, Salesforce, Oracle, Workday, etc.

Host

Company: Cracker Barrel

Location: Brunswick, GA

Posted Jan 23, 2025

Insurance Agency Owner - Georgia

Company: American Family Insurance

Location: Atlanta, GA

Posted Jan 23, 2025

American Family Insurance is seeking highly motivated individuals to become Agency Owners. This opportunity allows for building a business, owning one's future, and creating financial stability. Agency Owners operate independently, managing sales, growth, and hiring a team. Benefits include financial security, extensive training, and unlimited compensation potential. Requirements include obtaining insurance licenses, passing background checks, and demonstrating a strong work ethic.

Dishwasher

Company: Cracker Barrel

Location: Kingsland, GA

Posted Jan 23, 2025

To-Go Hospitality

Company: Cracker Barrel

Location: Alpharetta, GA

Posted Jan 23, 2025

Veterinary Assistant - 002111

Company: Banfield Pet Hospital

Location: Norcross, GA

Posted Jan 23, 2025

Banfield Pet Hospital offers rewarding Veterinary Assistant careers. These professionals work closely with other pet health care experts, advocating for pets and educating clients on pet health. They support veterinarians and technicians, ensuring pet and client safety, and maintaining cleanliness. Vet Assistants at Banfield use their technical skills daily, communicate effectively, and mentor team members. Benefits include 401(k) participation, paid time off, and Optimum Wellness Plans for pets. Banfield supports professional growth with development plans, learning opportunities, and community involvement.

Cleaning Crew Member

Company: Cracker Barrel

Location: Valdosta, GA

Posted Jan 23, 2025

To-Go Hospitality

Company: Cracker Barrel

Location: Conyers, GA

Posted Jan 23, 2025

Cracker Barrel Old Country Store in Conyers, GA is seeking a To-Go Specialist. The role involves supporting the catering and to-go side of the business, ensuring guests can enjoy their homestyle favorites on-the-go. Responsibilities include taking detailed orders, swiftly packing meals, and maintaining a clean and well-stocked To-Go area. The position offers growth opportunities, great benefits, and a culture of hospitality. It's a tipped role with no tipping-out required. Cracker Barrel is committed to an inclusive culture, valuing diversity and equality.

Host

Company: Cracker Barrel

Location: Dalton, GA

Posted Jan 23, 2025

The job posting for a Host at Cracker Barrel Old Country Store in Ringgold, GA, emphasizes a welcoming and friendly environment. The role involves greeting guests, managing seating, and potentially growing within the company. Cracker Barrel highlights its commitment to diversity, equity, and inclusion, offering top-notch training, flexible schedules, and competitive benefits. The company fosters a culture of belonging, encouraging employees to be themselves and celebrate differences.

Veterinary Assistant - 0005125

Company: Banfield Pet Hospital

Location: Decatur, GA

Posted Jan 23, 2025

Banfield Pet Hospital offers rewarding Veterinary Assistant careers, where professionals can advocate for pets, educate clients on pet health, and access learning opportunities for career advancement. The role involves assisting veterinarians and technicians, maintaining hospital standards, and educating clients about preventive care. Benefits include 401(k) participation, paid time off, and Optimum Wellness Plans for pets, along with potential for professional growth and community involvement.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

Related Pages