Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Exterior Services Technician, DOT Operator - DS-2

Company: Walmart

Location: Gainesville, GA

Posted Jan 23, 2025

Walmart is seeking Landscape Technician Operators. The role involves maintaining landscapes, performing grounds maintenance, and ensuring a clean environment. The position requires experience in landscaping, agriculture, maintenance, or retail, and a valid driver's license. The job involves physical labor, working outdoors in various weather conditions, and driving a combination motor vehicle. Walmart offers competitive pay, performance-based bonuses, and comprehensive benefits including health, financial, and paid time off benefits. The hourly wage range is $19.00-$35.00, with potential premiums based on specific circumstances.

District Manager - Refreshment Services

Company: Aramark

Location: Atlanta, GA

Posted Jan 23, 2025

The District Manager role at Aramark involves leading multiple accounts and units, focusing on growth, cost, and productivity. Key responsibilities include leadership, client relationship management, financial performance, productivity, and compliance. The ideal candidate should have 5-10 years of leadership experience, P&L responsibility, and a proven track record in hiring, developing talent, and implementing corporate management agenda. A bachelor's degree is required, with a preference for advanced degrees.

Lead Product Manager \u2013 Compensation Management

Company: UKG

Location: Alpharetta, GA

Posted Jan 23, 2025

UKG, a leading U.S.-based private software company, is seeking an experienced Product Manager for Compensation Management. The role involves defining product roadmaps, collaborating with stakeholders, and leveraging AI for innovative user experiences. UKG offers comprehensive benefits, an inclusive culture, and opportunities for professional growth. The ideal candidate should have 5+ years of HCM experience, strong technical acumen, and a proven track record in delivering complex Compensation Management solutions.

Shift Supervisor Trainee

Company: CVS Health

Location: Kennesaw, GA

Posted Jan 23, 2025

Account Manager

Company: Thermo Fisher Scientific

Location: Savannah, GA

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a Sales & Marketing professional with 2+ years of sales experience, preferably in medical sales, lab, science, or healthcare. The role involves selling consumable and diagnostic lab supplies and instrumentation within a defined territory, maintaining customer relations, and developing growth opportunities. The ideal candidate should possess strong communication skills, negotiation abilities, and computer proficiency. A Bachelor's degree, preferably in the sciences, is required. The position offers an excellent opportunity to expand sales skills with a world-leading company, positively representing Thermo Fisher Scientific at all times.

Lead Substation Physical Engineer

Company: Leidos

Location: Atlanta, GA

Posted Jan 23, 2025

Leidos is seeking a Lead Substation Physical Engineer for their Atlanta, GA organization. The role involves leading and designing high voltage utility substation projects, performing advanced engineering studies, and providing technical presentations. The ideal candidate will have a Bachelor's degree in Electrical, Mechanical, or related field with 8+ years of substation physical design experience. Relocation assistance is available and a hybrid schedule is offered. The company is recognized as an industry leader by ENR.

R&D Engineer II - Deep Learning in Quantum

Company: Ansys

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

Ansys, a leading company in simulation software, is seeking an R&D Engineer II. The role involves researching and prototyping deep learning tools to improve quantum algorithms, building datasets, collaborating with product engineering teams, and publishing research outcomes. The ideal candidate should have a BS in Engineering or related field, experience with deep learning or QMLs, and expertise in C++ or Python. A Master's or PhD with software development and generative AI experience is preferred. Ansys values innovation, integrity, and employee success, fostering a diverse and inclusive work environment.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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