Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Management Trainee

Company: Enterprise Mobility

Location: College Park, GA

Posted Jan 23, 2025

Enterprise Mobility is currently recruiting for its esteemed Management Training Program. This role offers a clear career path with numerous opportunities for growth, starting with a competitive compensation package of $53,105 annually for a 45-hour work week. The program provides comprehensive training in sales, customer service, finance, and operations, with a strong emphasis on community engagement and customer-centric approach. The ideal candidate should possess a Bachelor's degree, relevant work experience, a valid driver's license, and authorization to work in the US.

AVP, Pega Platform Engineering

Company: Unum Group

Location: Atlanta, GA

Posted Jan 23, 2025

Unum, a Fortune 500 company and leading employee benefits provider, is seeking an AVP for Pega Platform Engineering. The role involves leading the creation and implementation of Workflow & Automation platforms, ensuring technical direction aligns with business strategy, and managing multiple executive stakeholders. The ideal candidate should have strong knowledge of Pega platform, ServiceNow, and other Workflow & Automation platforms, with experience in Healthcare, insurance, and Financial firms. They should be a thought leader in Workflow & Automation, skilled in Agile/Lean development methodologies, and capable of articulating architecture to technical and business audiences. This is a hybrid position requiring 3 days per week onsite in Atlanta, GA, Chattanooga, TN, Columbia, SC, or Portland, ME.

Director, Restaurant Ads & Promotions - Strategy & Operations

Company: DoorDash

Location: Atlanta, GA

Posted Jan 23, 2025

DoorDash is seeking a Director, Restaurant Ads & Promos - Strategy & Operations. The role involves leading a team to set the strategy, vision, and go-to-market for ads and promotions across enterprise restaurant businesses. The ideal candidate will have experience in building and scaling products and businesses, preferably in digital advertising. They should be a proven leader, comfortable with data-driven decision making, and have a track record of managing cross-functional initiatives. The role offers a competitive compensation package, including opportunities for equity grants, and comprehensive benefits.

Software Development Manager, Data Engineering. Generative AI

Company: Autodesk

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

Autodesk is seeking a Software Development Manager for the AEC Solutions group to lead a team in building data pipelines for AI, deep learning, and generative AI. The role involves collaborating with AI Researchers, ML Engineers, Software Architects, and Experience Designers. The ideal candidate should have a BS or MS in Computer Science, 10+ years of software development experience, and experience in the AEC industry. The position offers the opportunity to shape the future of the AEC industry and work with cutting-edge technologies.

Workday Financials Reporting Consultant

Company: Deloitte

Location: Atlanta, GA

Posted Jan 23, 2025

Deloitte is seeking an experienced Workday Financials Reporting Consultant for their US Delivery Center. The role involves collaborating on projects, sharing new ideas, and developing reports in areas like accounting, finance, or budgets. The ideal candidate should have 3 years of experience as a Workday report developer, knowledge of Prism Analytics, and ability to diagnose and solve complex reporting issues. They must also be able to travel up to 10% of the time and live within a 100-mile radius of one of the specified delivery locations. Deloitte offers a diverse, equitable, and inclusive culture, and a range of benefits. The role is part of Deloitte's commitment to sustainability, equity, and trust.

Airborne Cryptologic Language Analyst

Company:

Location: Valdosta, GA

Posted Jan 23, 2025

Specialty Sales (Style, Tech, Beauty) (T1197)

Company: Target

Location: Atlanta, GA

Posted Jan 23, 2025

Target is offering a Style Consultant position with an hourly rate of $16.00 USD. The role involves providing excellent guest service, maintaining a well-organized and visually appealing sales floor, and staying updated on industry trends. Key responsibilities include creating a welcoming environment, ensuring product availability, executing visual merchandising, and providing personalized recommendations. The ideal candidate should have a strong interest in apparel, excellent communication skills, and the ability to work in a fast-paced environment. Target values teamwork, guest satisfaction, and continuous learning.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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