Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Store Associate

Company: CVS Health

Location: Perry, GA

Posted Jan 23, 2025

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, handling cashier duties, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Mgr. Post-Live Professional Services Consulting

Company: UKG

Location: Atlanta, GA

Posted Jan 23, 2025

UKG, a leading U.S.-based private software company with 80,000 customers worldwide, is seeking a manager for its WFM Application Management Services team. The role involves leading production activities, managing people, processes, and technology, and improving team performance and customer experience. Key responsibilities include developing internal partnerships, establishing post-live processes, driving process methodology, and managing team performance. The ideal candidate should have 5+ years of management experience, 3+ years in process/operational excellence, and strong communication and customer service skills. UKG is committed to diversity and offers comprehensive benefits.

Insurance Agent

Company: COUNTRY Financial

Location: Newnan, GA

Posted Jan 23, 2025

COUNTRY Financial is seeking insurance sales agents dedicated to building customer relationships and ensuring their financial security. The role involves proactive communication, transparency, and understanding customer needs. Successful agents will receive a competitive compensation plan, benefits, and comprehensive training. COUNTRY Financial is a respected organization with a strong history and commitment to customer service, offering opportunities for growth and flexibility.

Commodity Site Leader (m/f/d)

Company: GE Vernova

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

The job involves negotiating with suppliers to secure favorable contractual conditions, managing supplier panels, leading negotiations, and allocating needs to specific suppliers. It also includes managing claims, commercial sourcing management, data analysis, and negotiation support. The role requires working closely with engineering to establish a design for manufacturing process and taking full supply chain responsibility for Coatings. The position necessitates creating a Market Intelligence for own components/segments, acting as a resource for colleagues, and leading small projects. The job requires strong communication skills, problem-solving abilities, project management skills, and experience with Coatings. For U.S. based candidates, the base pay range is $94,500 to $157,500 with a 10% bonus opportunity. Benefits include healthcare, retirement plans, tuition assistance, and paid time-off.

Intern, Centennial Yards

Company: CIM Group

Location: Atlanta, GA

Posted Jan 23, 2025

Centennial Yards Company, a subsidiary of CIM Group, is undertaking a $5 billion transformational mixed-use development in Atlanta, aiming to revitalize 50 acres of underutilized land in the heart of Downtown Atlanta. The project is expected to create a thriving community with leading businesses, retail establishments, a world-class entertainment district, and thousands of new apartments. CIM Group, a community-focused real estate and infrastructure owner, operator, lender, and developer, is committed to enhancing communities and making a greater impact in the future. The company is seeking interns to assist with day-to-day duties, including onsite development activities, administrative support, community engagement, and other tasks. The internship begins on June 3, 2024, and ends on July 26, 2024.

Senior Trade Advisory Associate

Company: Flexport

Location: Atlanta, GA

Posted Jan 23, 2025

Flexport, a company valued at $8 billion, is revolutionizing global trade with innovative technology and exceptional people. They handle over $19B of merchandise annually across 112 countries, playing a crucial role in the global supply chain. The company is currently seeking a Senior Trade Advisory Associate to support trade advisory projects, perform analytics, and ensure compliance with customs regulations. The ideal candidate should have a Bachelor's degree, be a licensed Customs Broker, and possess 3-5 years of trade-related experience. They must have strong technical and business writing skills, interpersonal skills, and expertise in Microsoft Office suite and Google equivalents. A 'compliance first' attitude is essential due to the heavily regulated nature of the industry.

District Support Pharmacist

Company: CVS Health

Location: Douglasville, GA

Posted Jan 23, 2025

Partner Talent Strategist, Staffing Agencies

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a proactive individual to drive the growth of its partner ecosystem. The role involves engaging with staffing agencies, managing relationships, and executing programs to accelerate ramp times and improve partner sales productivity. The ideal candidate should have excellent organizational and interpersonal skills, a proven track record in stakeholder engagement, and strong project management capabilities. They must be capable of working in a fast-paced environment, possess excellent communication skills, and have a positive demeanor.

Pest Technician l

Company: Rentokil Terminix

Location: Marietta, GA

Posted Jan 23, 2025

Registered Nurse

Company: DaVita

Location: Americus, GA

Posted Jan 23, 2025

DaVita, an outpatient dialysis center, is seeking a Nurse to make a significant difference in patients' lives dealing with end-stage renal failure or chronic kidney disease. No dialysis experience is required, and training is provided. The role involves building long-term relationships with patients and their families, delivering care in a positive environment, and overseeing a group of patients with support from PCTs. DaVita offers comprehensive benefits, including medical, dental, vision, 401(k) match, paid time off, and more. The company is committed to diversity and belonging, and is an equal opportunity employer.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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