Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Manager, PMO

Company: Eaton

Location: Peachtree City, GA

Posted Jan 22, 2025

Pharmacy Intern

Company: CVS Health

Location: Atlanta, GA

Posted Jan 22, 2025

Patient Care Technician(PCT)

Company: DaVita

Location: Hinesville, GA

Posted Jan 22, 2025

Weekend Daytime Concierge (Sat-Sun, 7a-3p)

Company: Bozzuto

Location: Atlanta, GA

Posted Jan 22, 2025

Bozzuto is a company that values community, inclusivity, and exceptional experiences. They are seeking a Resident Concierge with 2+ years of experience in hospitality or related fields. The role involves creating stellar first impressions, solving problems, planning events, and fostering a sense of community. Bozzuto offers competitive compensation, health & wellness benefits, paid leave, retirement planning, and tuition reimbursement. They are committed to their employees' professional growth and well-being, fostering a diverse and inclusive work environment.

Business Office Associate - Lead

Company: CarMax

Location: Columbus, GA

Posted Jan 22, 2025

CarMax is seeking a Peer Leader for Business Office Associates in Columbus, GA. The role involves mentoring associates, processing and auditing sales paperwork, managing cash, and providing customer service. Key responsibilities include delegating tasks, handling customer issues, and ensuring adherence to CarMax guidelines. The ideal candidate should have supervisory experience, strong decision-making skills, and the ability to work in a fast-paced environment. CarMax is recognized for its commitment to training, diversity, and providing an excellent work environment.

Bakery/Deli Clerk

Company: Kroger

Location: Newnan, GA

Posted Jan 22, 2025

The job description outlines responsibilities for a Grocery Clerk (Bakery/Deli) at a Kroger store. Key duties include preparing items per customer requests, offering product samples, informing customers of specials, maintaining freshness, recommending items, using equipment according to guidelines, preparing foods according to logs, measuring ingredients, labeling and stocking merchandise, reporting discrepancies, understanding store layout, staying current with ads, gaining product knowledge, maintaining inventory, ensuring proper temperatures, promoting trust, answering customer questions, adhering to food safety regulations, reinforcing safety programs, displaying a positive attitude, practicing preventive maintenance, and reporting accidents or issues. The role requires strong customer service skills, stress management, effective communication, basic math, and the ability to obtain a food handler's permit. Previous bakery or deli experience is beneficial. Kroger offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Store Associate

Company: CVS Health

Location: College Park, GA

Posted Jan 22, 2025

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

PRODUCE/CLERK

Company: Kroger

Location: Alpharetta, GA

Posted Jan 22, 2025

The job description involves creating a positive customer experience, maintaining a clean and safe environment, assisting in sales goals, and embodying the company's core values. Responsibilities include modeling the 3A's of Friendly service, promoting corporate brands, maintaining product knowledge, and ensuring quality and freshness of merchandise. The role requires effective communication, stress management, and adherence to safety procedures. Qualifications include stress handling, communication skills, basic math knowledge, and a food handler's permit. The company offers comprehensive benefits, including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Morgan Stanley at Work - Business Services - SOC Operations, AVP

Company: Morgan Stanley

Location: Alpharetta, GA

Posted Jan 22, 2025

Morgan Stanley, a leading global financial services firm, is seeking an experienced IT/Security professional to support SOC Examinations and Security Questionnaires operations. The role involves supporting the Corporate Client lifecycle from a Security inquiries perspective, driving efficiency, and working closely with business personnel and the Legal department. Key responsibilities include serving as a subject matter expert, coordinating responses to client inquiries, and partnering with Risk Lead to align control frameworks. The ideal candidate should have a Bachelor's degree, 3+ years of IT Governance, Compliance, and Controls experience, and strong analytical and communication skills. Morgan Stanley values diversity and is committed to equal employment opportunities.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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