Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Roswell, GA

Posted Jan 22, 2025

The job description outlines responsibilities for a Courtesy Clerk/Grocery Bagger, which includes bagging groceries, maintaining a clean store environment, assisting customers, and performing basic shelf conditioning. The role emphasizes exceptional customer service, respect, honesty, integrity, diversity, inclusion, and safety. The company, a large grocer with nearly 2,800 stores, values its employees and offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Duluth, GA

Posted Jan 22, 2025

The job description is for an Online Grocery Pick-Up Clerk, also known as an In-Store Grocery Shopper. The role involves selecting and gathering products for customers' online orders efficiently, ensuring freshness and quality. Responsibilities include assembling orders, processing payments, and delivering orders to customers' cars. The position requires excellent customer service skills, communication, and the ability to work without supervision. Previous experience in personal shopping, production, or warehouse environments is desired. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Target Security Specialist

Company: Target

Location: Athens, GA

Posted Jan 22, 2025

Sr. Product Manager, Sales Tools

Company: Visa

Location: Atlanta, GA

Posted Jan 22, 2025

Visa, a global leader in payments and technology, is seeking an experienced Senior Product Manager for Sales Platform. The role involves defining and delivering the next generation of Visa's CRM software, improving sales effectiveness, and transforming software delivery through an Agile team. The ideal candidate should have a strong background in Microsoft Dynamics 365 Sales, be user-obsessed, and results-oriented. Responsibilities include creating innovative sales solutions, managing product development lifecycle, collaborating with parallel product teams, and partnering closely with the engineering team. The position requires travel up to 10% of the time and offers a competitive salary range of $135,200 to $196,300 per year.

HVAC I

Company: Aramark

Location: Decatur, GA

Posted Jan 22, 2025

The HVAC Maintenance Worker at Aramark is responsible for installing, inspecting, testing, operating, and repairing heating, ventilation, air conditioning, and refrigeration systems. Key duties include calibrating and maintaining pneumatic control systems, cleaning and servicing filters, and ensuring all systems comply with electrical, plumbing, and refrigeration codes. The role involves preventative maintenance, emergency repairs, inventory management, and maintaining a positive attitude. Previous HVAC experience and certification are preferred, along with strong interpersonal and communication skills. The job may require physical exertion and adherence to safety procedures.

Grocery Clerk

Company: Kroger

Location: Roswell, GA

Posted Jan 22, 2025

Relationship Banker - Camp Creek - Spanish Required

Company: Merrill

Location: Atlanta, GA

Posted Jan 22, 2025

Bank of America is seeking a client-focused individual to engage and assist clients in the lobby, educating them on self-service resources like mobile banking, online banking, or ATM. The role involves processing cash transactions, building relationships, and connecting clients to financial solutions. Key responsibilities include executing the bank's risk culture, growing business knowledge, managing financial center traffic, and driving the client experience. The ideal candidate should be an enthusiastic self-starter with strong work ethic, excellent communication skills, and the ability to learn and adapt to new technologies. Spanish language proficiency is required.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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