Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Cyber Systems Operations

Company:

Location: Augusta, GA

Posted Jan 22, 2025

The Air Force emphasizes the importance of securing its advanced computer and software systems, which is the responsibility of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure optimal operation and protection from external threats. They enhance the Air Force's capabilities and provide secure systems. To join the Air Force, applicants must meet certain requirements including educational qualifications, ASVAB score, completion of specific courses, background investigation, and age restrictions.

Case Manager PRN

Company:

Location: Hinesville, GA

Posted Jan 22, 2025

Encompass Health is offering a Case Manager position that not only leverages clinical expertise but also contributes to the community's well-being. The role involves managing resources, coordinating patient care, and overseeing interdisciplinary plan-of-care decisions. Benefits include competitive compensation, comprehensive health plans, generous paid time off, tuition reimbursement, and a supportive work environment. The ideal candidate should have a license or certification to independently complete an assessment, with CCM or ACM certification required or in progress. Minimum qualifications include an Associate Degree in Nursing for Nursing roles, a Bachelor's degree for other healthcare professionals, and 2 years of rehabilitation experience preferred.

Cyber Systems Operations

Company:

Location: Kingsland, GA

Posted Jan 22, 2025

Restaurant Manager - Team Lead

Company:

Location: Alpharetta, GA

Posted Jan 22, 2025

Product Manager, Billing

Company: Maxio

Location: Atlanta, GA

Posted Jan 22, 2025

Maxio, a leading SaaS company, is seeking an experienced Product Manager Billing to join their team. The role involves driving the evolution of billing products, ensuring they meet high standards for functionality, scalability, and compliance. The Product Manager Billing will lead the vision and strategy for Maxio's billing-related features, collaborate with cross-functional teams, and maintain close relationships with stakeholders to ensure Maxio's billing features address customer pain points and deliver value. The ideal candidate should have 3+ years of experience in product management with a focus on billing systems, subscription management, or SaaS financial products, and a deep understanding of subscription billing models and revenue recognition practices. Familiarity with APIs, integrations, and automation in billing systems, as well as excellent communication and leadership skills, are required. Maxio offers a range of benefits including health, dental, and vision insurance, flexible spending accounts, and a collaborative learning environment.

Restaurant Assistant Manager

Company:

Location: McDonough, GA

Posted Jan 22, 2025

Zaxby's is expanding and invites applicants to join their team. The Assistant Manager role involves managing daily operations, ensuring guest satisfaction, and maintaining operational standards. Benefits include quarterly bonus potential, free meals, paid time off, and various insurance options. The job requires leadership skills, management experience, and the ability to work flexible hours. The role involves supervising team members, maintaining cleanliness and safety, and handling guest and team member concerns.

General Manager - Team Lead

Company:

Location: Valdosta, GA

Posted Jan 22, 2025

Restaurant Manager

Company:

Location: Alpharetta, GA

Posted Jan 22, 2025

Chili's Managers are passionate about hospitality, connecting with team members and guests, and creating a fun work environment. They are responsible for ensuring a great guest experience, leading shifts, managing costs, and developing team members. Chili's values a culture of fun, teamwork, and accountability, with a focus on food perfection and inclusivity.

Senior Program Executive - Engineering Programs

Company: QAD

Location: Atlanta, GA

Posted Jan 22, 2025

QAD, a leading provider of adaptive cloud-based enterprise software and services, is seeking an experienced Senior Program Executive to lead and deliver complex engineering programs. The ideal candidate will have a proven track record of delivering large-scale programs on time and within budget, strong leadership and communication skills, and a deep understanding of engineering principles and practices. The role involves program leadership, stakeholder management, process improvement, and team leadership. QAD offers a collaborative culture, growth opportunities, and competitive compensation packages. The company is committed to diversity, equity, and inclusion.

General Manager - Team Lead

Company:

Location: Loganville, GA

Posted Jan 22, 2025

Cyber Systems Operations

Company:

Location: Atlanta, IL

Posted Jan 22, 2025

The Air Force emphasizes the importance of securing advanced computer and software systems, which is the role of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure optimal operation and security. They enhance capabilities and provide secure systems. To join the Air Force, one must meet various requirements including educational qualifications, ASVAB score, completion of specific courses, background investigation, and age limits.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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