Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Print Production Lead

Company: Staples

Location: College Park, GA

Posted Jan 22, 2025

Staples is hiring immediately for a Print Production Lead position. The role involves managing and maintaining the production workflow for print, being the 'go-to' person for machine operations and production processes. The individual will collaborate with customers, train associates, and maintain machine functionality. Essential skills include flexibility, attention to detail, conflict management, honesty, customer service, and basic computer skills. Staples offers great perks including full-time hours, paid time off, career development, weekly pay, and comprehensive benefits.

Pharmacy Intern

Company: CVS Health

Location: Roswell, GA

Posted Jan 22, 2025

(USA) Coach/Ops Mgr Trainee

Company: Walmart

Location: Savannah, GA

Posted Jan 22, 2025

The role involves leading and developing teams, providing feedback, communicating with associates, driving financial performance, ensuring customer satisfaction, supervising and mentoring associates, ensuring compliance with company policies, and valuing diversity and integrity. Walmart offers competitive pay, benefits including health, financial, and paid time off, and education benefits through Live Better U.

Executive Underwriter, Large Property

Company: Liberty Mutual Insurance

Location: Atlanta, GA

Posted Jan 22, 2025

Liberty Mutual's Major Accounts Property team manages monoline property accounts with high Total Insured Values. They analyze customer exposures, hazards, and financial information to select appropriate terms and conditions. The role requires extensive underwriting experience, preferably in single carrier property, and a degree in Business. A CPCU or professional insurance designation is preferred. The successful candidate will manage a portfolio of brokers/agents & clients, develop profitable business, and collaborate across teams. Liberty Mutual values diversity, equity, and inclusion, offering comprehensive benefits and learning opportunities.

Relationship Banker - Atlanta Bank of America Plaza Financial Center

Company: Bank of America

Location: Atlanta, GA

Posted Jan 22, 2025

Bank of America is seeking a Lobby Associate to engage clients, educate them on self-service resources, and assist with transactions. The role involves building relationships, understanding clients' financial needs, and connecting them to appropriate solutions. Key responsibilities include processing cash transactions, adhering to bank policies, and managing client experience. The ideal candidate is a motivated self-starter with strong communication skills, problem-solving abilities, and experience in financial services.

Senior Executive Administrative Assistant

Company: CarMax

Location: Kennesaw, GA

Posted Jan 22, 2025

CarMax Auto Finance is seeking an experienced administrative professional to support the Senior Vice President and other executives. The role involves advanced planning, organization, and project support, managing calendars, coordinating travel, and providing analysis and reporting. The ideal candidate will have strong Microsoft Office skills, excellent customer service, adaptability, and a positive attitude. They will also mentor other administrative assistants and support new hire onboarding.

Pharmacy Technician

Company: CVS Health

Location: Conyers, GA

Posted Jan 22, 2025

CVS Health emphasizes a heart-centric approach to healthcare, focusing on enhancing human-centric services. The company aims to transform healthcare by improving access, lowering costs, and providing personalized, convenient, and affordable solutions. Pharmacy Technicians play a crucial role in delivering operational and service excellence, ensuring accurate and timely prescription fulfillment, and contributing to positive patient experiences. CVS Health offers comprehensive benefits, a supportive work environment, and opportunities for growth and development.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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