Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Senior Software Engineer

Company: Labcorp

Location: Atlanta, GA

Posted Jan 22, 2025

Invitae is partnering with Labcorp to advance genetic testing. Their mission is to make genetic information affordable and accessible for better healthcare decisions. As a Senior Software Engineer on the Lab Fulfillment team, you'll lead the development of Invitae's core Fulfillment engine, collaborate with cross-functional teams, and manage critical lab data. The role requires strong technical skills, experience in full-stack application development, and proficiency in AWS, Python, Flask, Kotlin, Spring Boot, Typescript, Kafka, RMQ, React on Kubernetes, and New Relic. The position offers a competitive salary range of $100K - $161,175K/yr and comprehensive benefits.

Veterinarian

Company: Banfield Pet Hospital

Location: Duluth, GA

Posted Jan 22, 2025

Banfield is a leading general veterinary care practice in America, offering veterinarians a supportive work environment and various benefits such as competitive salary, medical insurance, and opportunities for growth and leadership roles.

Staff Pharmacist FT

Company: CVS Health

Location: Marietta, GA

Posted Jan 22, 2025

CVS Health emphasizes a human-centric approach to healthcare, guided by the purpose of 'Bringing our heart to every moment of your health'. The company is committed to transforming healthcare, improving access, lowering costs, and delivering personalized, convenient, and affordable services. Staff Pharmacists play a crucial role in this mission, acting as role models, demonstrating genuine care, and setting high standards for the pharmacy team. Their responsibilities include managing patient health, overseeing pharmacy operations, ensuring compliance with regulations, and supporting positive patient experiences.

Retail Sales Associate

Company: The TJX Companies, Inc.

Location: Atlanta, GA

Posted Jan 22, 2025

TJ Maxx Store 0181 in Atlanta, GA is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering excellent customer service, maintaining a clean store environment, and adhering to operational standards. The company offers a flexible schedule, competitive pay, and a range of benefits including associate discounts, 401(k) contributions, and health insurance. TJ Maxx encourages a positive store culture, embracing diversity and unique perspectives. The position involves processing purchases, promoting loyalty programs, and participating in store recovery. The company values candidates with strong communication skills, the ability to multi-task, and a retail customer experience background.

Pharmacy Intern

Company: CVS Health

Location: Cartersville, GA

Posted Jan 22, 2025

Retail Sales Supervisor

Company: Staples

Location: Canton, GA

Posted Jan 22, 2025

Lead Product Support Representative

Company: UKG

Location: Atlanta, GA

Posted Jan 22, 2025

Logistics/Customer Service Delivery Driver

Company: Kroger

Location: Morrow, GA

Posted Jan 22, 2025

The job description is for a delivery driver role at Kroger, requiring a valid driver's license, excellent customer service skills, and the ability to lift up to 50 lbs. The role involves delivering customer orders, maintaining professionalism, and adhering to Kroger's safety and food safety guidelines. Kroger offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

(USA) Member Team Lead

Company: Walmart

Location: Macon, GA

Posted Jan 22, 2025

The job involves assisting management in supervising associates, communicating membership information, providing member service, overseeing assigned areas, completing accounting records, developing processes, ensuring compliance with company policies, leading teams, and participating in various benefits. The role requires 6 months of retail experience and 6 months of customer service experience, and offers competitive pay, performance-based bonuses, and a range of benefits including health, financial, and paid time off benefits.

Inventory Manager

Company: BD

Location: Conyers, GA

Posted Jan 22, 2025

BD, a leading global medical technology company, is seeking an Inventory Manager. The role involves daily communication with corporate inventory teams and distribution leadership to implement and enforce inventory control systems. Key responsibilities include ensuring profitable growth, managing inventory control targets, and leading the supervisory team. The ideal candidate should have a Bachelor's degree or equivalent experience, 2+ years of leadership experience, and knowledge in distribution operations. BD values collaboration, innovation, and work-life balance, offering opportunities for growth and development.

FT Staff Pharmacist

Company: CVS Health

Location: McDonough, GA

Posted Jan 22, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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