Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Pharmacy Technician

Company: CVS Health

Location: Atlanta, IL

Posted Jan 22, 2025

DashMart Team Member - Roswell

Company: DoorDash

Location: Roswell, GA

Posted Jan 22, 2025

DashMart, a convenience store operated by DoorDash, is seeking team members for various shifts. The role involves picking and packing orders, managing inventory, organizing the warehouse, and ensuring customer satisfaction. Benefits include competitive pay, health benefits, gym membership reimbursement, paid time off, career advancement opportunities, and a comprehensive benefits package. The company values diversity and inclusion, offering equal opportunities to all, regardless of race, color, national origin, religion, age, gender, sexual orientation, disability status, or veteran status.

Outside Sales Representative

Company: Spectrum

Location: McDonough, GA

Posted Jan 22, 2025

The job involves connecting people and communities by offering top-notch telecommunication services through door-to-door solicitation. Key responsibilities include acquiring new residential customers, conducting needs analysis, presenting sales proposals, and achieving monthly sales quotas. The role requires strong interpersonal skills, a passion for selling, and the ability to work independently. A valid driver's license and reliable personal vehicle are necessary. Preferred qualifications include previous sales experience and knowledge of cable or telecommunications services.

Shift Supervisor Trainee

Company: CVS Health

Location: Rome, GA

Posted Jan 22, 2025

Wellness Screener - Southeast Region

Company: Labcorp

Location: Athens, GA

Posted Jan 22, 2025

Labcorp is hiring medical professionals for event testing services, including biometric screenings, COVID-19 tests, and temperature checks. The role involves setup, execution, and breakdown of events with exceptional customer service. Qualified candidates should have medical credentials, 1+ year of healthcare experience, and proficiency in fingerstick blood collection. Benefits are offered for full-time employees.

Senior Solution Sales Executive - Risk & Security

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 22, 2025

ServiceNow is a global market leader in AI-enhanced technology, empowering organizations to find smarter, faster, and better ways to work. The company was founded by Fred Luddy in 2004 and has since grown to serve over 8,100 customers, including 85% of the Fortune 500.

Store Associate

Company: CVS Health

Location: Rome, GA

Posted Jan 22, 2025

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Staff Data Analyst - Marketing

Company: Hootsuite

Location: Atlanta, GA / Remote

Posted Jan 22, 2025

The Staff Data Analyst - Marketing role involves providing advanced analytical support to the marketing team. Responsibilities include managing complex marketing data, performing statistical analysis, and collaborating with cross-functional teams to optimize marketing strategies. Key tasks encompass leading analytics initiatives, analyzing campaign performance, customer behavior, and marketing ROI. The role requires extensive experience in marketing data, customer segments, and advanced analytics. Proficiency in SQL, data visualization tools, and attribution modeling is essential. The ideal candidate is tenacious, curious, conscientious, humble, and customer-obsessed.

Secure Software Developer Senior Consultant

Company: Deloitte

Location: Atlanta, GA

Posted Jan 22, 2025

Deloitte's Government and Public Services Cyber Practice (GPS Cyber Practice) is seeking a Secure Software Developer. This role involves rapidly building and deploying new cyber capabilities with security built-in, directly used by operational teams to enhance national security. The successful candidate will work in an Agile environment, developing new capabilities and witnessing their impact. Deloitte's GPS practice, with over 15,000 professionals, serves federal, state, local government clients, and public higher education institutions. The ideal candidate should have a Bachelor's degree, 3+ years of systems engineering or software development experience, and strong understanding of DevSecOps, SDLC, and Federal/DoD application security requirements. Proficiency in at least two programming languages is required. The wage range is $107,000 to $207,000.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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