Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Plant Maintenance Support Lead 3rd Shift

Company: Coca-Cola

Location: Atlanta, GA

Posted Jan 22, 2025

The job involves performing preventive maintenance and repairs on mechanical and electrical equipment, evaluating and recommending improvements, conducting failure analyses, troubleshooting, and diagnosing equipment problems. The role requires advanced knowledge and expertise, with the individual working autonomously and potentially leading other employees. Skills include troubleshooting circuits, electrical wiring, equipment maintenance, machine troubleshooting, pneumatic systems, servo controls, high voltage electrical, process troubleshooting, PLC troubleshooting, and mechanical maintenance.

Produce Associate

Company: Walmart

Location: Loganville, GA

Posted Jan 22, 2025

This job posting is for a produce team member at Sam's Club. The role involves ensuring the availability, cleanliness, and freshness of produce, prioritizing member satisfaction, and providing excellent customer service. The ideal candidate should have experience with produce, be comfortable with change, and possess strong communication skills. Key responsibilities include maintaining a positive attitude, providing exceptional customer service, stocking merchandise, and maintaining inventory. Sam's Club offers competitive pay, benefits including health, financial, and time-off benefits, and additional perks like discounts and education programs. The hourly wage range is $16.00 to $23.00.

Merchandise and Stocking Associate

Company: Walmart

Location: Loganville, GA

Posted Jan 22, 2025

Sam's Club is seeking a merchandising & stocking associate. The role involves fast-paced tasks such as moving inventory, unloading trucks, and stocking shelves. It's physically demanding but rewarding, akin to being paid to exercise. The associate will ensure members can find products, engage with vendors, and maintain a clean store. Benefits include competitive pay, performance bonuses, and a range of health, financial, and time-off benefits. The hourly wage is between $16.00 and $23.00.

IT Business Solutions Summer Intern - Atlanta, GA

Company: CRH

Location: Atlanta, GA

Posted Jan 22, 2025

Oldcastle APG, a CRH Company, is offering a 2025 Summer Internship Program in Atlanta, GA. The program, running from late May to early August, provides undergraduate students with real-world experience in a global industry-leading organization. Interns will work on projects with IT experts, gaining hands-on experience with cloud-based technologies like Salesforce, Oracle TMS, and Tableau. The role requires strong communication, critical thinking, and problem-solving skills. CRH offers competitive benefits, a diverse culture, and opportunities for growth.

Server

Company: Cracker Barrel

Location: Valdosta, GA

Posted Jan 22, 2025

Cracker Barrel Old Country Store in Valdosta, GA is seeking a server who is friendly and guest-focused. The role involves serving customers in a fast-paced, family-friendly environment, with flexible hours and no tip sharing. Servers keep 100% of their tips. The company values diversity, equity, and inclusion, and offers top-notch training, diverse career paths, and comprehensive benefits including weekly pay, health benefits, and a 401K plan with company matching. The company culture emphasizes a sense of belonging and family, with opportunities for career growth and development.

Enterprise Project Manager

Company: ServiceTitan

Location: Atlanta, GA

Posted Jan 22, 2025

ServiceTitan is seeking an Enterprise Project Manager to oversee the onboarding of large businesses onto their platform. The role involves managing multiple projects, constructing detailed implementation plans, and fostering long-term relationships with clients. The ideal candidate should have 4-5 years of relevant experience, a Bachelor's degree, and strong communication and project management skills. They must be comfortable with managing cross-functional teams, mitigating risks, and customizing product features to meet client needs. The role requires domestic travel up to 50% of the year and offers comprehensive benefits including work-life balance, family-friendly perks, enrichment opportunities, and health & wellness support.

Insurance Agent

Company: COUNTRY Financial

Location: Gainesville, GA

Posted Jan 22, 2025

Shift Lead

Company: Walgreens

Location: Gainesville, GA

Posted Jan 22, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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