Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Private Client Banker - Hwy 20 & Tribble (New Build) - Cumming, Ga

Company: JPMorgan Chase

Location: Alpharetta, GA

Posted Jan 21, 2025

Chase is seeking a Private Client Banker in Branch Banking to manage a select group of affluent clients' banking relationships. The role involves sharing Chase's Private Client values, managing relationships with an advice-based approach, partnering with specialists for specialized needs, and adhering to banking policies. The ideal candidate should have a value-added, relationship-oriented approach, 1+ year of Branch Banking experience, and necessary licenses. Preferred qualifications include excellent communication skills, a college degree, and experience with affluent clients. The position requires compliance with Dodd Frank/Truth in Lending Act and NMLS registration under the SAFE Act.

Store Leader

Company: Apple

Location: Atlanta, GA

Posted Jan 21, 2025

Apple Retail is where the best of Apple comes together to deliver an only-at-Apple experience. The Store Leader builds and leads a team to engage and support customers in a dynamic environment, fostering a culture of inclusion and diversity.

Regional Regulatory Manager - Southeast

Company: CRH

Location: Atlanta, GA

Posted Jan 21, 2025

Oldcastle Stormwater, a division of CRH, is seeking a Regional Regulatory Manager for the Southeast region. The role involves establishing and maintaining relationships with regulators, participating in work group meetings, and helping to position Oldcastle Stormwater products for market expansion. The ideal candidate will have a degree in Civil Engineering, Environmental Science, or related fields, along with 4+ years of stormwater experience. They should possess strong communication, organizational, and analytical skills, and be proficient in Microsoft Office and CRM software.

MFG PLANT MAINTENANCE BUYER (HOURLY)

Company: Kroger

Location: Atlanta, GA

Posted Jan 21, 2025

The job involves purchasing parts and materials for maintenance operations, controlling inventory, and ensuring optimal plant performance. Responsibilities include utilizing CMMS for sourcing and ordering, maintaining price lists, advising management on market conditions, negotiating contracts, and coordinating with category managers. The role requires high school diploma, 2+ years of maintenance experience, basic math skills, and strong communication.

Maintenance Worker - Brenau University-Facilities

Company: Aramark

Location: Gainesville, GA

Posted Jan 21, 2025

The Maintenance Worker is responsible for performing various tasks such as maintenance and repair of buildings and grounds. The role requires a friendly and efficient customer service demeanor, adaptability to customer needs, and adherence to safety policies and procedures.

70120-Merchandise Associate

Company: The TJX Companies, Inc.

Location: Gainesville, GA

Posted Jan 21, 2025

HomeGoods is seeking a customer-focused individual to contribute to their career growth. The role involves delivering excellent customer service, maintaining a clean store, and adhering to operational standards. Cross-training in various areas of the store is required. The company values strong communication, organization, and the ability to multitask. Benefits include an associate discount, health insurance, and a 401(k) plan. The starting pay is between $12.00 and $12.50 per hour. HomeGoods emphasizes a culture of embracing differences and supporting each other, referred to as 'Discover Different'.

Workday Benefits Consultant

Company: Deloitte

Location: Atlanta, GA

Posted Jan 21, 2025

Personal Banker

Company: PNC

Location: Douglasville, GA

Posted Jan 21, 2025

PNC is seeking a Branch Sales and Service Associate to strengthen customer relationships, manage sales processes, and deliver excellent customer experiences. The role involves proactive sales conversations, identifying opportunities to improve customers' financial wellbeing, and collaborating with ecosystem partners to grow customer share of wallet.

Personal Shopper - Sam's

Company: Walmart

Location: Buford, GA

Posted Jan 21, 2025

The job involves developing and supporting membership by providing information on benefits, promoting products, processing memberships, and meeting sales goals. Safety of the facility is maintained by following safety standards and procedures. Member orders are fulfilled by reviewing, pulling items, scanning, wrapping, and palletizing them. Work assignments are completed by collaborating with team members and adapting to change. Member service is provided by acknowledging needs, assisting with purchasing decisions, and promoting company products. Competitive pay, bonuses, and various benefits are offered, including health, financial, and time-off benefits. The hourly wage range is $17.00 to $24.00, with potential premiums based on specific circumstances.

Pharmacy Intern

Company: CVS Health

Location: Dawsonville, GA

Posted Jan 21, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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