Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Vehicle Condition Assessor

Company: CarMax

Location: Norcross, GA

Posted Jan 21, 2025

The job description for a Vehicle Condition Assessor (VCA) at CarMax in Norcross, Georgia, outlines the responsibilities and requirements for the role. The VCA is responsible for conducting accurate vehicle condition assessments, communicating information to buyers, and assisting with various tasks related to vehicle merchandising and wholesale auctions. The position requires exceptional customer service skills, the ability to follow standardized processes, and a valid driver's license.

Pharmacy Technician

Company: CVS Health

Location: Calhoun, GA

Posted Jan 21, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by a single purpose: 'Bringing our heart to every moment of your health.' The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. They are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. The role involves completing basic inventory activities, delivering additional health care services, and adhering to all relevant laws and regulations.

Information Systems Security Officer (ISSO)

Company: Leidos

Location: Warner Robins, GA

Posted Jan 21, 2025

Leidos is seeking an Information System Security Officer (ISSO) for a position at Robins AFB, GA. The ISSO will support the Cybersecurity Chief Information Security Officer and unit ISSOs in maintaining an effective cybersecurity program. Key duties include developing local unit Cybersecurity programs, gathering and analyzing compliance data, and providing training on IT security tools and procedures. Qualifications include a current TS/SCI security clearance, a Bachelor's or Master's degree, and relevant experience. The pay range is $85,150.00 - $153,925.00.

Director, AI Intake and Governance

Company: Warner Bros. Discovery

Location: Atlanta, GA

Posted Jan 21, 2025

Warner Bros. Discovery is seeking a Director of AI Strategy & Governance to lead AI initiatives across the enterprise. The role involves defining AI strategy, ensuring robust governance, and managing ethical considerations. The ideal candidate will have 10+ years of experience in strategy or governance roles, with at least 3 years in AI/ML-focused positions. They will collaborate with senior leadership, data scientists, engineers, and product managers to develop and execute a comprehensive AI roadmap. The company values diversity and inclusion, and the role offers career-defining opportunities in a fast-paced, creative environment.

SURGICAL ONCOLOGIST - HEAD AND NECK CANCER PROGRAM

Company: Northside Hospital

Location: Atlanta, Georgia

Posted Jan 21, 2025

Northside Hospital Cancer Institute (NHCI) is seeking an experienced head and neck surgeon to join their high-volume clinical practice. The position offers a comprehensive program with advanced technology, interdisciplinary support, and opportunities for research and multidisciplinary collaboration. NHCI is a respected provider of cancer care in the Southeast, accredited by the American College of Surgeon's Commission on Cancer.

Retail Department Supervisor

Company: The TJX Companies, Inc.

Location: Buford, GA

Posted Jan 21, 2025

TJ Maxx Store 1113 in Flowery Branch, GA is seeking a dedicated individual to contribute to the growth of their career. The role involves promoting an excellent customer experience, leading by example, and maintaining a clean and organized store. The employee will be responsible for overseeing a team, engaging with customers, and training associates. TJ Maxx offers a flexible schedule, competitive pay, and a range of benefits. The company values diversity and encourages applicants to bring their unique perspectives to work.

Registered Nurse

Company: DaVita

Location: Conyers, GA

Posted Jan 21, 2025

DaVita is recruiting a nurse for an outpatient dialysis center, aiming to make a significant difference in patients' lives dealing with end-stage renal failure or chronic kidney disease. The role offers comprehensive benefits, paid training, and a supportive team environment. No prior dialysis experience is required, and candidates with relevant experience in ICU, CCU, ER, or Med Surg are encouraged to apply.

(USA) Backroom Associate - Sam's Club

Company: Walmart

Location: Savannah, GA

Posted Jan 21, 2025

The job position at Sam's Club involves maintaining and processing shipments, receiving and organizing merchandise, tracking claims, ensuring facility safety, and complying with company policies. The company offers competitive pay, performance-based bonuses, health benefits, financial benefits, paid time off, and other perks like discounts and education benefits.

Advisory Senior Consultant - M&A Data Analytics

Company: Deloitte

Location: Atlanta, GA

Posted Jan 21, 2025

Deloitte is seeking Senior Consultant-level candidates for its M&A Transactions Services Analytics practice. The role involves working as a key member of client deal teams, gathering, normalizing, validating, and analyzing transactional data. Candidates will use business intelligence tools to provide meaningful insights to clients, directly interacting with C-suite and private equity executives. The position requires a Bachelor's Degree in a relevant field, minimum 2 years of experience analyzing large datasets, and demonstrated knowledge of advanced business analytics and data mining solutions.

Medical Director, UM - Therapy Reviews - Remote

Company: UnitedHealth Group

Location: Atlanta, GA

Posted Jan 21, 2025

Optum offers a role where the individual will work as a medical director, improving health outcomes by connecting people with necessary care and resources. The position involves conducting coverage reviews, documenting clinical findings, and engaging with requesting providers. The company values diversity, inclusion, and career development. The role requires a current medical license, ABMS board certification, and proficiency in MS Office. Preferred qualifications include managed care experience and recent clinical experience.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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