Strong Customer Service Skills Jobs in Atlanta, GA

62,941 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Senior Manager - Tax Advisory

Company: Centri Business Consulting

Location: Atlanta, GA

Posted Jan 16, 2025

Centri is an accounting and advisory firm that values collaboration, entrepreneurship, technical expertise, responsiveness, and initiative. They prioritize career advancement, promoting talent over tenure. The Tax Advisory Senior Manager role involves overseeing tax advisory and technical accounting engagements, advising clients on tax implications, and maintaining industry knowledge. Required skills include strong tax technical knowledge, interpersonal skills, excellent communication, and proficiency in Microsoft Office Suite and tax software. A Bachelor's degree in Accounting, CPA certification, and 6+ years of relative accounting experience are required. The position is exempt and Centri provides equal employment opportunities without discrimination.

Technical Support Engineer

Company: Outreach

Location: Atlanta, GA

Posted Jan 17, 2025

Outreach is a leading AI Sales Execution Platform that helps revenue teams design, measure, and improve their strategies for every stage of the customer journey. The Technical Support Engineer role involves providing high-quality support to customers, managing inbound and outbound communications, and collaborating with various departments. The ideal candidate should have 13+ years of technical support experience, excellent communication skills, and a strong commitment to resolving customer issues with empathy. The company offers a competitive salary, benefits, and a diverse and inclusive work environment.

Sales Manager_Korean Speaking

Company: Chowbus

Location: Atlanta, GA

Posted Jan 17, 2025

Chowbus, a SaaS company based in Chicago, offers a comprehensive POS system for restaurants. The Sales Manager role involves prospecting, building relationships, and closing partnerships with restaurants. Key responsibilities include understanding restaurant needs, conducting demos, and meeting KPIs. The ideal candidate should have excellent communication skills, sales experience, and proficiency in collaborative tools. Chowbus provides a competitive compensation package, benefits, and flexible PTO.

Product Owner- Integrations

Company: Rev.io

Location: Atlanta, GA

Posted Jan 17, 2025

Revion provides configurable software for billing, customer management, business management, payments, analytics, provisioning, and automation to service providers in telecommunications, Wireless & IoT, managed IT services, AV security integration, and other related industries. The company, based in Atlanta with offices in West Virginia, has more than 21 years of experience and is looking for exceptional people to join their career-defining journey. Revion's mission is to help clients grow revenue efficiently, and their vision is to be the best billing & backoffice software company in the world. They have a strong company culture, with 97% of employees agreeing that Revion is a Great Place to Work. The Product Owner role involves defining and driving product development, collaborating with cross-functional teams, and ensuring products meet market demands and strategic business objectives.

BA (Business Analyst)

Company: Applied Imagination

Location: Atlanta, GA

Posted Jan 17, 2025

Applied Imagination, a web consulting agency based in Atlanta, seeks a Business Analyst with 5+ years of experience. The role involves understanding complex projects, gathering requirements, defining them into specifications, and working with development teams to ensure the final product meets client needs. The position is fully remote, full-time, and offers a competitive benefits package. The ideal candidate should have excellent communication skills, experience in organizing sprints, and a history of mentoring others.

Product Manager

Company: Brightwell

Location: Atlanta, GA

Posted Jan 17, 2025

Brightwell, a pioneering payments company, is seeking a Product Manager to develop and grow a new FinTech product. The ideal candidate will have a Bachelor's degree, 5+ years of product management experience, and 3+ years in B2B2C products, payments, and fintech industries. They will manage the product from ideation to launch, communicate roadmaps, and partner with the Director of Product. The role involves working with offshore teams, understanding system architecture, and contributing to building a robust tech stack. Brightwell offers professional development, entrepreneurship opportunities, and comprehensive benefits.

Database Administrator (Cloud)

Company: DRT Strategies

Location: Atlanta, GA

Posted Jan 17, 2025

DRT Strategies is a consulting firm that provides IT solutions and management consulting services to various sectors including federal agencies, state and local government, healthcare, and financial services. They specialize in public health technology data communications and visualization support, enhancing the government's ability to use public health data. The Database Administrator role involves designing and developing application and database solutions, developing innovative data capture and analysis techniques, and ensuring data integrity and quality. The ideal candidate should have at least seven years of database administration experience, proficiency in ETL tools, and knowledge of cloud data services. DRT offers a competitive compensation package and is committed to providing Equal Employment Opportunities.

Senior Software Engineer (JVM)

Company: Evident ID

Location: Atlanta, GA

Posted Jan 16, 2025

Evident, a VC-backed technology startup based in Atlanta, GA, offers a secure, privacy-first enterprise platform for managing third-party risk. The platform enables the secure exchange of risk data and helps customers verify partners' credentials. Evident is hiring a Senior Software Engineer with JVM development experience, a product-oriented approach, and cloud-native application development skills. The company provides competitive benefits, including unlimited PTO, paid parental leave, and a home internet stipend. Evident has been recognized as one of Atlanta's Coolest Companies and Top 10 Fastest Growing Companies.

DEIB Mixer RSVP

Company: Aprio

Location: Atlanta, GA

Posted Jan 17, 2025

Aprio is a nationally ranked CPA and advisory firm with 22 US office locations and over 2100 team members speaking 60+ languages. They offer a top-rated culture, vast growth opportunities, and competitive compensation. Aprio is committed to diversity, equity, inclusion, and belonging, hosting events like the DEIB Mixer to foster an inclusive workplace. They provide comprehensive benefits, including medical, dental, vision insurance, 401k with profit sharing, parental leave, tuition assistance, and a wellness program. Aprio encourages entrepreneurship, continuous learning, and work-life balance in a collaborative culture.

Sales Assistant

Company: Diamond Assets

Location: Atlanta, GA

Posted Jan 17, 2025

Diamond Assets is a company that specializes in creating sustainable technology plans for schools, businesses, and governments. They offer high-quality refurbished Apple products at affordable prices. The Sales Assistant role involves managing sales databases, setting up new customers, preparing client quotes and reports, providing excellent customer service, and identifying prospective clients. The ideal candidate should have a bachelor's degree, preferably in Finance or Accounting, strong proficiency in Microsoft Excel and Salesforce, excellent organizational skills, and previous sales support or operations experience.

Software Engineer (Scala)

Company: Evident ID

Location: Atlanta, GA

Posted Jan 16, 2025

Evident, a VC-backed technology startup based in Atlanta, GA, offers a secure, privacy-first enterprise platform for managing third-party risk. Their game-changing technology enables the secure exchange of risk data, such as proof of insurance, identity, and business registration. Evident is currently hiring a Software Engineer with 12 years of Scala experience, seeking passionate, self-motivated individuals who thrive in a fast-paced environment. The company provides competitive compensation, benefits, and a positive team culture, recently named one of Atlanta's Coolest Companies and one of the Top 10 Fastest Growing Companies in Atlanta.

Mobile Engineering Manager

Company: Brightwell

Location: Atlanta, GA

Posted Jan 17, 2025

Brightwell, a pioneering payments company, is seeking an Engineering Manager to lead the development of an emerging product. The role involves offering technical guidance, handson coding, and managing distributed teams. The ideal candidate should have 8+ years of software engineering experience, knowledge of native mobile development, and experience with web technologies. Brightwell offers professional development, entrepreneurship opportunities, and comprehensive benefits.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

Related Pages