Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Pharmacy Manager - Store 17220

Company: CVS Health

Location: Atlanta, GA

Posted Jan 13, 2025

CVS Health is a company that focuses on transforming healthcare for customers and creating a great workplace. Pharmacy Managers play a critical role in cultivating a culture of excellence, providing exceptional patient care, and leading through change. The company values empathy, genuine care, and collaboration with patients and colleagues.

Trust and Safety Analyst, Product Fairness, Responsible AI

Company: Google

Location: Atlanta, GA

Posted Jan 13, 2025

The Trust & Safety team at Google is seeking an analyst with a Bachelor's degree in a Social Science field or equivalent experience, and 4 years of experience in red teaming, scaled evaluations, responsible AI, and product policy development. Preferred qualifications include a Master's degree, experience with data analytics tools, and testing machine learning systems. The role involves designing and leading strategy and testing efforts to identify and mitigate fairness challenges across Google products. The analyst will work with cross-functional teams to analyze product impacts and provide data-driven solutions. The position offers a competitive salary range of $108,000-$158,000 + bonus + equity + benefits.

Registered Dietitian

Company: DaVita

Location: Augusta, GA

Posted Jan 13, 2025

DaVita is seeking a Registered Dietitian who will be part of a supportive team prioritizing work-life balance and professional growth. The role involves analyzing lab results, educating patients, and influencing their health positively. Benefits include performance-based rewards, comprehensive health coverage, and resources for family support. State licensure, a relevant degree, and intermediate computer skills are required. DaVita values diversity and inclusion, ensuring equal opportunities for all.

Licensed Customer Service Rep - Morrow

Company: The Auto Club Group

Location: Morrow, GA

Posted Jan 13, 2025

The Auto Club Group is currently hiring for a Field Insurance Service Representative position. This role involves providing high-level support to the Insurance Agency and members by servicing existing insurance accounts, performing retention calls, processing applications, renewals, amendments, and selling membership and financial products. The company offers excellent benefits including medical, dental, vision, 401k match, paid parental leave, tuition assistance, and more. The starting hourly wage is between $23.00 - $25.50, based on experience. Required qualifications include a current Property & Casualty Insurance license, successful completion of training within 6 months, and relevant work experience. The role involves working in an in-office environment, Monday - Friday, 8:30 AM - 5:30 PM.

Food Service Worker

Company: Aramark

Location: Decatur, GA

Posted Jan 13, 2025

The Food Service Worker role at Aramark involves assisting the manager in food preparation, maintaining cash receipts and meal records, and completing daily reports. Key responsibilities include preparing quality food and baked goods, adhering to food safety regulations, and maintaining a clean and organized work area. The role requires physical demands such as lifting and extended standing, and may involve wearing uniforms and using Personal Protective Equipment (PPE). Aramark values equal employment opportunities and fosters professional growth for its employees.

Appian Developer

Company: Deloitte

Location: Atlanta, GA

Posted Jan 13, 2025

Deloitte's Core Business Operations (CBO) portfolio offers an opportunity to work with Appian platform essentials, utilizing knowledge of Business Process Management & Reengineering. The role involves integrating with web services, databases, or other systems, building process models and executable workflows, and designing dynamic user interfaces. The team, part of Deloitte's Government and Public Services (GPS) practice, serves federal, state, and local government clients, aiming to anticipate disruption and fulfill mission promises. Required qualifications include a Bachelor's degree, Appian Certified Developer or Senior Developer Certifications, and 1-2 years of Appian experience. Preferred skills include familiarity with software delivery methodologies like agile/scrum and strong problem-solving and communication abilities.

Accounts Receivable Analyst

Company: Delta Dental Ins.

Location: Alpharetta, GA

Posted Jan 13, 2025

Delta Dental is seeking a detail-oriented Accounts Receivable Analyst with a Bachelor's degree in accounting, finance, or business administration. The role involves mid-level accounting functions, ensuring compliance with GAAP and statutory requirements. Responsibilities include monitoring bank interfaces, analyzing AR variances, preparing reports, and reconciling general ledger accounts. Proficiency in financial systems and Microsoft Office is required. The position offers a competitive base pay range, rich benefits, and a culture of growth and learning.

Pharmacy Technician

Company: CVS Health

Location: Buford, GA

Posted Jan 13, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. Technicians are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. They must comply with all relevant laws and regulations, and complete necessary training and certification requirements.

Senior Director, Global Strategic Partnerships & Client Success

Company: Visa

Location: Atlanta, GA

Posted Jan 13, 2025

Visa is seeking a senior leader for the Global Strategic Deals & Client Success team, specifically for the North America practice lead role. The ideal candidate will have extensive experience in partnerships with financial institutions, commerce platforms, and enablers. They will be responsible for identifying, originating, structuring, and supporting multi-region VCS opportunities, working closely with regional and local market teams. The role involves driving growth in the Large and Middle Market segment, leveraging expertise in B2B commerce ecosystem, credit, working capital, trade finance, and liquidity management. The candidate must be highly adaptable, collaborative, strategic, customer-oriented, and possess strong leadership, problem-solving abilities, and a deep understanding of treasury and working capital management.

HR Advisor

Company: Lowe's Home Improvement

Location: Lithia Springs, GA

Posted Jan 13, 2025

The HR Advisor role is responsible for building strong partnerships with supervisors and leadership, managing human resources functions, and providing sound judgement and guidance to support innovative solutions. The role contributes to the development and execution of project plans, delivers HR services, and promotes the value of the HR function by focusing on delivering business outcomes.

Bakery/Deli Clerk

Company: Kroger

Location: Alpharetta, GA

Posted Jan 13, 2025

The job description outlines responsibilities for a Grocery Clerk (Bakery/Deli) at a Kroger store. Key duties include preparing items per customer requests, offering product samples, informing customers of specials, maintaining freshness, and promoting a safe and clean environment. The role involves assisting in reaching sales and profit goals, demonstrating company values, and ensuring adherence to food safety regulations. Previous customer service, bakery/deli, or retail experience is beneficial. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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